Just Stay Resort

Just Stay Resort Reviews

Just Stay Resort

No.288 Yuquan Avenue, Guangzhou, ChinaView Hotel Details
Just Stay Resort
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1 night

Just Stay Resort Guest Reviews

4.5/5
Good
1998 review
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.5
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All Reviews(1998)
Positive reviews(1887)
Reviews with photos/video(602)
Classy environment(472)
Relaxing hot springs(384)
Friendly front desk staff(345)
Perfect for kids(151)
Large rooms(145)
Too many mosquitoes(34)
Has facilities for children(21)
Negative reviews(111)
hkhello8888
Guestroom - Double Occupancy
Stayed in Mar 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 1, 2024
As good as usual. I appreciate the hot spring and the facilities. Though the breakfast is a bit weak.
Response from Property: Hello! Thank you for choosing to stay at Zhuo Si Dao Hot Spring Resort Hotel, the development of the hotel needs your support, to provide you with satisfactory service is our goal. We are very pleased that the hotel's comfortable living environment and intimate details of the service for you to leave a good impression, we will continue to work hard to provide you with a more warm and comfortable living environment next time!
taeseok
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
38 review
3.7/5
Posted on May 18, 2024
You will find your room without staff. Hot spring water is very dirty some point. I think change water more when national holiday.
Response from Property: Hello, distinguished guest. Thank you for choosing to stay in Zhuo Si Dao Hot Spring Hotel, and in his busy schedule to share with us your stay experience, put forward valuable suggestions, your suggestions have been feedback to the relevant departments for improvement, Zhuo Si Dao will continue to improve and strive to do better; Thank you again for your valuable comments and suggestions, Zhuosidao sincerely look forward to your next visit.
DorianRosati
Deluxe Double Room
Stayed in Feb 2024
Couples
21 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The hotel and the location are outstanding. Just a remark about the buffet at night and the breakfast, the food is too local for this kind of hotel rate. for that night price (1200+ RMB), I would appreciate a more "fresh" night buffet" and a more balanced " asian / foreigner breakfast". coffee is good, juice is processed, asian food is like an average buffet, foreigner side has just basic bread. If you're looking to stay in this very nice hotel, just eat outside. Hot spring is also very nice, many choice of pools.
Response from Property: Hello, distinguished guests. Thank you for choosing to stay in Zhuo Si Dao Hot Spring Hotel, and in his busy schedule to share with us your stay experience, put forward valuable suggestions, your suggestions have been feedback to the relevant departments for improvement, Zhuo Si Dao will continue to improve and strive to do better; Thank you again for your valuable comments and suggestions, Zhuosidao sincerely look forward to your next visit.
Guest User
Deluxe Room (2 beds)
Stayed in May 2023
Family
10 review
2.0/5
Posted on Jun 12, 2023
With restrictions lifted and travel businesses growing across Greater China, we 're looking for a better place to step down and explore more great places to go in greater bay area.   We took great pleasure in seeking a memorable stay at "JUST STAY" resort, which the memorable stay had experienced and also encountered some annoying situations that could affect our stay.   The exhaust fan made a huge noise during the night, not me and also our company had an impact on the other rooms. It was supposed to be machine aging , and the hotel couldn't fix it.   The hot spring pool had more than 30% under maintenance or CLOSED for some reason, even the indoor children's play area had CLOSED as well.   We look forward to the hotel's recovery and service improvements in the near future.
Response from Property: Hello, distinguished guest. Thank you for sharing such a detailed review, I am sorry that the stay did not fully meet your expectations. For every valuable opinion you mentioned, we will timely feedback to the management, and coordinate the follow-up investigation. To avoid such a situation happening again, we will work hard to train our staff and improve the quality of service in the future. We always strive to create a perfect experience for our guests. We believe that you will have a new experience next time you check in. We sincerely invite you to come again.
Guest User
Guestroom - Double Occupancy
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Staying at Zhuosidao for the Nth time, it was like going home, and I was satisfied as always. Adults and children had a very relaxing and happy weekend. Xiao He received us when we checked in. He was very attentive and considerate, and arranged a room with a good view, which was great.
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Guest User
Villa - 2-Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 29, 2024
The service is good, the room is clean and comfortable Single person single Chinese & Thai massage 45 minutes (choose one) 02 The technician has great skills
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Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Lvyouxiaodaren•lixiansheng
Guestroom - Double Occupancy
Stayed in May 2024
Family
5 review
4.7/5
Amazing
Posted on May 4, 2024
I hurriedly booked it just before the May Day holiday. I looked at many hot spring hotels before, and they all increased the price during the holiday. Zhuosidao was acceptable after the price increase. The overall environment is good. In the environment of Liuxi Hot Spring, the natural environment is beyond reproach. The ecological environment is beautiful and the negative oxygen ion content is high. It is very suitable for vacation and health care☺️ The hotel environment is high-end and comfortable, and the decoration style makes people feel quite sophisticated. The hotel room is very comfortable. The rest area and the dressing area are reasonably divided. The smart toilet in the bathroom is great 👍 Especially the intestinal hydrotherapy feels indescribably comfortable 😂 We live in a room on the 5th floor of Area A. The balcony faces the water park, but it doesn’t feel noisy. The soundproofing of the room is OK, and it is very quiet to sleep at night. The welcome fruit was not delivered before check-in, but was brought over after we checked in when we went to the hot spring, which is not good. The hot spring area is not very large, slightly smaller than several brands next to it, and one or two pools are under repair. Are there a lot of pools in the high temperature area? Compared with the number of pools in the entire hot spring area, there are a few pools for children to soak in. In addition, several pools are a bit shabby and the business needs to maintain them well. Each pool has a water temperature reminder, which is good. The wooden pillows in the thermal therapy area are uncomfortable no matter how you lie, but the other hot pit is much more comfortable. The environment of the dressing area is very good, clean and tidy. You can eat some fruit biscuits and porridge in the rest area, which is quite satisfactory. What I want to complain about is the children's activity area, which is a very small room, a very small wave pool, and a mini slide. There are very few choices for children to play 😓😓😓 Then what KTV is told to charge money, what a strange logic? Then there are no common facilities such as billiards and table tennis... This really needs to be complained about 😤😤😤 and the fitness room is placed in the rest area, what a strange logic, I don't understand. The variety of breakfast is very rich, both the elderly and children like it very much, and the taste is not bad, which is worth recommending. The poached egg is runny, which is great! The fried dough sticks were not fresh and were just average. The coffee was not very good, there was no difference between the gourmet and espresso, and the speed was a bit slow, resulting in a long queue. As for other food, it was good, and the breakfast tasted good in general 😋😋😋 In general, Zhuosidao is OK for a simple rest, and it is worth recommending, but if you want more abundant activity facilities, this is nothing, this is a disadvantage.
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6/17
Response from Property: Dear distinguished guest, hello. Thank you for choosing to stay at Zhuo Si Dao Hot Spring Hotel and sharing your experience and valuable suggestions with us in your busy schedule. Your suggestions have been fed back to the relevant departments for improvement. Zhuo Si Dao will continue to improve and strive to do better. Thank you again for your valuable opinions and suggestions. Zhuo Si Dao sincerely looks forward to your next visit.
Guest User
Hot Spring Room (2 beds)
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Zhuosidao is a hot spring hotel that I have always wanted to try. Xiao Deng, the hotel customer service staff, was very enthusiastic and considerate, and served me afternoon tea! After soaking in the hotel's hot spring water, my skin was really smooth. Although the hotel is not new, it is generally very clean. The rooms and hot spring area are very clean, meeting the standards of a star hotel, especially the breakfast, which is very rich and worth recommending.
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Lasipinasifangxuanling
Guestroom - Double Occupancy
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Unlimited outdoor hot spring for two: The hot spring in the public area is good, with many pools and a water play area for children. Welcome fruit: very considerate. The main building where the elderly live is very convenient to go out. They also gave a very high evaluation of this trip. Willing to go again.
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tj8899
Guestroom - Double Occupancy
Stayed in Jun 2024
Family
1 review
1.7/5
Posted on Jun 10, 2024
There was a big pool of blood on the bedsheets and quilt. I called to change it, but the room service took half an hour to come. I called to urge them, but the front desk staff was very impatient. Although Zhuosidao is cheap, the quality is really average. I will not come again next time. The water in the swimming pool is full of black algae. I don't know how often it is cleaned. I hope the hotel can work hard on the details.
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Guest User
Villa - 1-Room
Stayed in Jun 2024
Family
5 review
0.5/5
Posted on Jun 10, 2024
The room was dirty and messy, with a lot of water stains. The whole sofa was covered with dirt and garbage. I don't recommend booking here. The staff kept making phone calls when I checked in, and it took 20 minutes to check in. At the same time, the whole environment is getting worse!
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Guest User
Guestroom - Double Occupancy
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 25, 2024
The room is clean and hygienic, and the outdoor hot spring environment is very good and hygienic. There are at least 15 hot spring pools. There is a swimming pool for children to play in. Suitable for family travel.
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6/7
Anonymous User
Hot Spring Room (2 beds)
Stayed in May 2024
Family
2 review
2.5/5
Posted on May 9, 2024
First of all, the front desk service attitude is good, Xiao Cong and Xiao Deng are very enthusiastic. Secondly, the hotel is very old and not well maintained. I am very disappointed. It is a bit shabby and smells bad. It feels like it has been in disrepair for a long time. Thirdly, the customer service is not good. I asked her to help me get an A4 paper, and the waiter actually said, "Wouldn't it be faster if you go to the front desk to get it yourself?" God, this service attitude... I am drunk... Fourthly, I can't find any store willing to deliver things to this location. There is no food and medicine, which is extremely inconvenient. In general, I don't recommend you to choose this hotel. .
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Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We are working hard to solve the issues you mentioned. We apologize for the inconvenience. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work. Sincerely look forward to your visit again!
babyluxury
Guestroom - Double Occupancy
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Facilities: Complete facilities, clean and sanitary, surrounded by trees and fresh air, very satisfied with the stay. Service: The service attitude is very good. The receptionist Xiao Wen is very satisfied. The child was playing and refused to come out. Xiao Wen also thoughtfully helped me to delay the check-out.
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Guest User
Negative Oxygen Ion Cinema
Stayed in May 2024
Family
8 review
1.0/5
Posted on May 2, 2024
I booked a negative ion theater room, but the projector was broken and I couldn't watch anything! Is this a fraud? Do they have to refund me part of the money? The hotel service is also very poor, almost no service. From the hotel entrance to the front desk to check in, almost no one paid attention. I spent nearly 1,500 yuan for the room but only 300 yuan for the service level. The room was full of a pungent musty smell, and the hygiene was also very poor. There was such a big cockroach in the towel recycling basket that it really disgusted me! The breakfast was also terrible. In short, I was discouraged from staying here in all aspects! Terrible!
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Response from Property: Dear distinguished guest, hello. Thank you for your detailed review and sharing. We are sorry that this stay did not fully meet your expectations. We will promptly feedback every valuable suggestion you mentioned to the management, and coordinate follow-up investigation and handling to avoid similar situations from happening again. In the future, we will definitely work hard to strengthen employee training and strive to improve service quality. Zhuo Si Dao always pursues to create a perfect stay experience for guests. I believe that you will have a brand new experience when you stay next time. Zhuo Si Dao sincerely invites you to visit again.