NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)

NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station) Reviews

NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)

27 commercial street, Renhe Town, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)
NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)
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NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station) Guest Reviews

4.7/5
Outstanding
2916 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2916)
Positive reviews(2872)
Reviews with photos/video(293)
Offers pick-up/drop-offs(589)
Classy environment(260)
Close to airport(251)
Easy to get around(187)
Friendly front desk staff(184)
Quiet & comfortable(142)
Comfortable bed(59)
Stayed multiple times(27)
Negative reviews(44)
Guest User
Light Enjoy Twin Room
Stayed in sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 12 sep 2024
Good location, near airport. Hotel provides shuttle service to airport and Renhe station. Value for money. Will definitely consider returning to NEYA on next Guangzhou visit.
MD JAHIDUL
Elegant Double Room
Stayed in jul 2024
Family
5 review
5.0/5
Outstanding
Posted on 14 jul 2024
It was an amazing experience in the hotel Neya for 2 nights, very comfortable and clean, as well as, nice behaviors from the reception to the workers, they provided all the facilities such as, pick up service and dropping service from hotel to Subway and vice versa, also from Hotel to airport. I highly recommended this hotel, it deserves more than 5 stars 🤩.
Response from Property: Seeing the warmest comments from our dearest friends, the friends at Naiya are very excited! We are working hard every moment to win the trust and love of our customers. Meeting is fate. When we meet again next time, I hope Naiya can stay with you for a little longer.
JERRY NANo
Elegant Double Room
Stayed in jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on 9 jul 2024
I recently spent four nights at this hotel, and altogether, I had a good experience. This hotel's close proximity to the airport is one of its main benefits; it's quite handy for those with early or late flights. I was happy to discover that the hotel provides a dependable pickup service, which made my arrival stress-free even though arrived late at night. Room is very clean, hotel’s inside very interesting and look attractive, and has button service that is convenient for foreigners who is not able the Chinese. And beside the station has a lot local food and fruit.
Response from Property: Thank you for sharing your stay. I am very happy that our thoughtful service has been recognized by you. Naiya is a little disappointed that we didn't win your full praise, but we will not be discouraged. We will actively improve on the areas where we did not do well. I look forward to your next stay to review Naiya's progress.
Kabesh
Light Enjoy Twin Room
Stayed in jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 16 jul 2024
"Outstanding service! The staff was attentive and helpful, making my experience exceptional.
Harry Dr
Elegant Double Room
Stayed in jul 2024
Couples
16 review
4.7/5
Amazing
Posted on 4 jul 2024
I recently stayed at this hotel for one night and found it to be a satisfactory experience overall. One of the major advantages of this hotel is its proximity to the airport, which is incredibly convenient for travelers with early or late flights. Despite arriving late at night, I was pleased to find that the hotel offers a reliable pickup service, making my arrival stress-free. The room I stayed in was a bit small, but it was reasonably comfortable for a one-night stay. It had all the essential amenities I needed, and the bed was cozy enough to ensure a good night's sleep. In summary, while the room size might not be ideal for an extended stay, it is perfectly adequate for a short visit. The hotel's location and pickup service are definite highlights. I would consider staying here again for a quick layover or a short trip.
Response from Property: There is no need to use too many words to express my recognition of Naiyya, and there is no need to use too many words to express the gratitude of Naiyya’s friends to me. I look forward to my full praise, and we will continue to work hard~
Zelia
Light Enjoy Twin Room
Stayed in jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on 16 jun 2024
Very convenient if you are traveling to or from the airport as they provide free pickup and drop off service. Exceptional customer service from the staff. Very punctual reply whenever we WeChat them. Breakfast was served at another hotel nearby but was delicious with a good spread. Room was clean and surprisingly quiet even though it was near the airport. Room was a bit small but does the job for a short stay.
Response from Property: Be grateful, everything you encounter is wonderful. Naiya is so lucky to receive such detailed evaluation from her. Naiya’s growth cannot be separated from her support and trust, just like a small tree cannot live without sunshine and water. Thank you dear. My dear, I wish you success~
hardy the traveller
Light Enjoy Twin Room
Stayed in jun 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on 14 jun 2024
Nice staying in hotel... Location is not so great... For the late night travellers from airport it is good option
Response from Property: There is no need to use too many words to express my recognition of Naiyya, and there is no need to use too many words to express the gratitude of Naiyya’s friends to me. I look forward to my full praise, and we will continue to work hard~
mandee
Light Enjoy Twin Room
Stayed in jul 2024
Family
1 review
5.0/5
Outstanding
Posted on 14 ago 2024
Good hotel near the airport and provide free transfer to the airport
Response from Property: Deep affection is not as good as long-term companionship, deep love needs no words, Nai Ya will work non-stop and work hard to do the best, looking forward to meeting you again~
Austin Asamasit
Elegant Double Room
Stayed in may 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on 24 may 2024
Arrived past midnight. The hotel provided pick-up service. The room was very CLEAN. 👌🏻👌🏻👌🏻👌🏻👌🏻
Response from Property: When Naiya saw your good comments, I was moved, because your affirmation is the greatest support and encouragement for Naiya. Your good comments are a beacon, always guiding Naiya to move forward to higher standards. In order to achieve the highest standards of dear friends, Naiya's friends always spur themselves to do better.
Jeffrey C.
Elegant Double Room
Stayed in may 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on 15 may 2024
Clean, comfy and close to Guangzhou Airport. Free airport shuttle service is great. The staff are always friendly and helpful.
Rajesh8910
Elegant Double Room
Stayed in sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on 10 sep 2024
Hotel was nice and the staffs were very helpfull and the complimentary transport from hotel to airport was very helpfull as well
WongTommy
Elegant Double Room
Stayed in sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on 8 sep 2024
Pick up and drop off from Airport is awesome! Good match for those who are flying or arriving late night or early morning. Late check out time 2pm.
WarapatP
Light Enjoy Twin Room
Stayed in abr 2024
Family
6 review
4.7/5
Amazing
Posted on 12 abr 2024
Airport pickups service is great, very convenient. Staffs are friendly.
Response from Property: There is no need to use too many words to express my recognition of Naiyya, and there is no need to use too many words to express the gratitude of Naiyya’s friends to me. I look forward to my full praise, and we will continue to work hard~
Guest User
Light Enjoy Twin Room
Stayed in ago 2024
Family
57 review
5.0/5
Outstanding
Posted on 12 sep 2024
AMAZING! This hotel is simply fantastic! Clean rooms, lovely staff and not far from the subway. Both check in and check out where easy and simple and staff was super friendly. They have free shuttle to Subway as well as Airport I will definitely stay here again!
JerryCarry
Elegant Double Room
Stayed in feb 2024
Solo travelers
2 review
4.5/5
Great
Posted on 26 feb 2024
Location was not the best, however it is close to the airport, only took 10 minutes for the driver to pick you up and they also provide free drop off service too. The room was not that big but I didn’t mind, all I cared about was that the bed was big and very comfortable. The room was also clean and so is the bathroom. Great service especially front desk receptionist, had no problems checking in and out.
Response from Property: Thank you for sharing your stay with Qinqin. Naiya felt a little disappointed because we were not able to get full marks from Qinqin. However, we will not be discouraged. We will actively improve the things we did not do well. We look forward to Qinqin’s next stay and review with Naiya. Ya's progress~