MARHAUS Hotel (Beijing Road Tian-Zi Pier Store) Reviews

My recent stay at Marhaus was exceptional! The front desk staff were incredibly helpful and friendly, always going the extra mile to ensure a smooth stay. They not only held my online shopping deliveries before and during my stay, but they even helped arrange returns for items that required a local phone number. This saved me a lot of hassle and made my trip much easier. The in-room laundry facilities, with free washer and dryer access on level 2, were a lifesaver, allowing me to pack light and return home with clean clothes. The room itself was comfortable, with fresh towels and amenities provided daily, even on days I didn't request them. There were no unpleasant smells, and the size was reasonable. Something to consider: The hotel is located on the left side of the road, and in China, drivers tend to pick up and drop off passengers on the right. If you're staying here, just be aware that you might need to cross the street to catch a taxi. The only minor drawback was the flooring in the room, which appeared slightly aged. Some areas of the vinyl flooring were warped and uneven. Overall, Marhaus exceeded my expectations. The exceptional service, convenient amenities, and comfortable room made my stay in Guangzhou truly enjoyable. I wouldn't hesitate to recommend this hotel to anyone visiting the city. (Photo 1: Discount Queen Room; Photo 2: All my online hauls that arrived before I checked-in)

Great view of Zhujiang river. Good service. Buffet is ok but the food is the same everyday. Lift is fast. Aircon and hot shower are working well. Room and bed is comfortable and quiet. Sound proof is good. The only bad thing is my room has no safety box. However, no worry as security is tight and never lose anything. Location is good near to Metro and Tian Zi Pier. Those looking forward for Zhujiang Night View Cruise can consider staying here.

I am impressed by this hotel. Good for single person going Guangzhou for business short trip. Location 5-6 mins walk from mrt station. This station also easy to travel to Guangzhou popular attractions such as Beijing road, Chen Jia Zi, Guangdong Folks Arts Museum. Nearby hotel you can find 7-11, Starbucks, Mac within short walking distance. Opposite hotel portion of Yang Zhi Jiang for your walk or jog. If you like old canton style food such as roast pork, roast goose etc, there are restaurants nearby or you may sit at the local small eatery shops and enjoy these canton food. However, don’t expect a big room with fridge from this hotel. Also the breakfast provided don’t expect too high. But I like the staff there - they are helpful and cheerful. Know how to guide us here and there as this is my friend and I first visit to Guangzhou. Special thanks to this receptionist girl Shen Meng Jie 沈梦洁 for her warm service to guide our trip here

Road is very small and tight, location is not the best but walkable to the train station

When I have work stress and need to fix and get out with ideas I’ll be going to this new hotel for me , has a good view and atmosphere and near from the city center

Nice room and nice view from room, but take while of time for check in but overall it’s nice

Great environment, friendly staffs

The hotel price is reasonable while the breakfast is a bit simple.

A very nice hotel in a perfect location for a walk along the river side and for sampling the local food because there are many good restaurants nearby. Cannot fault the room as it was clean and spacious. The hotel is also a short walk (approx 5 mins) from a line 6 metro station. The service was nothing outstanding but nothing subpar either; two staff were needed to check in one foreign guest and they could seem more welcoming to guests when they arrive.

I recently had the pleasure of staying at this and I must say it was an outstanding experience. From the moment I walked in, I was greeted with warm smiles and impeccable service. The room was not only clean and spacious but also elegantly decorated, making me feel right at home. The hotel's amenities were top-notch.. The on-site restaurant served delicious meals that catered to a variety of tastes, and the breakfast buffet was a highlight of each morning. What truly set this hotel apart was the exceptional staff. They went above and beyond to ensure my stay was comfortable and enjoyable, offering helpful recommendations and always addressing any requests promptly and with a smile. The location was also ideal, with easy access to local attractions and transportation. I highly recommend [Hotel Name] to anyone looking for a luxurious and welcoming place to stay. My visit was a memorable and delightful experience, and I can't wait to return.

Location is good but room cleanliness need to improve

Room was very small for the price and located around a 30 min walk from the main CBD. However if you’re looking for somewhere cheap and clean, this will do the job.

Customer service friendly and helpful

Good service and environment