Hampton by Hilton Guangzhou Wenchong

Hampton by Hilton Guangzhou Wenchong Reviews

Hampton by Hilton Guangzhou Wenchong

No.755 East Dashadi Road, Huangpu District, Guangzhou, Guangdong, ChinaView Hotel Details
Hampton by Hilton Guangzhou Wenchong
Hampton by Hilton Guangzhou WenchongHampton by Hilton Guangzhou WenchongHampton by Hilton Guangzhou Wenchong
Check available rooms for your travel dates
We Price Match
1 night

Hampton by Hilton Guangzhou Wenchong Guest Reviews

4.8/5
Excellent
2511 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2511)
Positive reviews(2473)
Reviews with photos/video(1257)
Friendly front desk staff(529)
Delicious breakfast(286)
Classy environment(282)
Convenient parking(85)
Perfect for business trips(43)
Close to metro(32)
Delicious buffet(22)
Awesome gym(11)
Negative reviews(38)
Shirley Frias Torres
Comfort Mountain-view Double Room
Stayed in Jun 2024
Business travelers
15 review
3.5/5
Posted on Jul 2, 2024
The hotel has a beautiful garden.
Response from Property: There is always unexpected warmth, your satisfaction is our greatest pursuit, looking forward to your next visit.
Darth_Hsi
Comfort Mountain-view Double Room
Stayed in Aug 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Aug 12, 2024
It's a Hampton Inn, had pretty low expectations since in the states this would be a 2 star hotel. Went in huge lobby felt more like a china 4 star hotel. Only problem is location, unless your working around that area I wouldn't recommend.
Response from Property: Dear Guest, Thank you for sharing your feedback about our hotel. We are glad that the lobby exceeded your expectations and gave you a feeling similar to that of a China 4-star hotel. However, we apologize for the inconvenience caused by the location. We understand that it might not be ideal for everyone. We are constantly working to improve our services and facilities to provide a better experience for all our guests. We hope that if your travels bring you to the area again in the future, you will give us another chance to impress you. Best regards.
Guest User
Comfort Mountain-view Double Room
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Good hotel, clean, modern design. Aircon very powerful.
Response from Property: Dear guest, Thank you very much for your positive review! We are delighted to hear that you found our hotel good, clean and liked our modern design. We are also glad that the air conditioning met your expectations. We will continue to maintain our high standards of cleanliness and keep upgrading our facilities to ensure that every guest has a comfortable stay. Looking forward to welcoming you back again.
Elisa Sellam
Comfort Mountain-view Double Room
Stayed in Mar 2024
Couples
9 review
3.2/5
Posted on Mar 17, 2024
We ordered water 3 times but they never brought it to the room. Communication is not easy unless you speak Chinese
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel. Thank you for informing us of the problems you encountered during your stay. We regret that we did not meet your expectations. Please allow us to express our sincere apologies. We will continue to improve the communication skills of our employees, and I hope to serve you better in the near future. Looking forward to your next visit.
Jhonson Cen
Cozy Mountain-view Twin Room
Stayed in Oct 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 22, 2023
I kove from entrance and the fast n helpful reception. All of them. Very clean. Big room. Laundry room also very big. And got gym. Lovely place. I will comeback to this hotel for sure.
Response from Property: Dear guests, thank you for staying in the hotel and sharing, I am very glad to get your recognition, through your comments, you can feel the happiness brought to you by this journey, which is what our service has been pursuing, which will become our motivation to continue to work hard and make progress, looking forward to serving you next time!
Tony fat fat
Superior Double Room
Stayed in Oct 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Oct 24, 2023
I arrived at the hotel after concert on 21st Oct 2023, overall experience was ok, during check in staff have a little trouble to located my booking due to i book the hotel in using English, not a big problem but its a little weird as my name both Chinese and English's were shown on my ID card, as my booking reference were also shown during check in. The room is spacious and comfortable, ordered take away and it will delivered to your room, the robot is cute and is pleasure to see automated system so you no need to have to leave your room and go down to get your orders, everything is clean, tidy and trouble free in the room, i had a really good night rest and was recharged on the next day, the only down side is that the TV are all Chinese channel - it would be lovely if it can have 1 or 2 foreign channel as well ! Upon check out the staff were very friendly with a warm smile which gave me a head start of a positive day, keep it up Hilton i will return next time !
Response from Property: Dear guests, thank you for your stay and praise, happy friends friendly, caring, reliable, comprehensive service concept will always accompany every employee, for each arrival of the guest officer to provide intimate service, looking forward to meet with the guest officer again!
Immmm
Cozy Mountain-view Twin Room
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Very good service and clean room !! Love this hotel!
Response from Property: Dear guest officer, thank you for your stay and praise, happy friends friendly, caring, reliable, comprehensive service concept will always accompany each employee, for each guest officer to provide intimate service, looking forward to meet with the guest officer again!
Guest User
Cozy Mountain-view Twin Room
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 11, 2023
Im sick and hotel stuff was so helpful and kindness. Thanks for you friendly relation for us!
Response from Property: Dear friends, Thank you for choosing Hampton by Hilton Guangzhou Wenchong and for your recognition! Each of our staff has been adhering to the concept of taking care of each guest from heart to heart, dedicated service in order to let each guest can have a perfect trip to Guangzhou without regret. Looking forward to our meeting again!
Anonymous User
Comfort Mountain-view Double Room
Stayed in Jun 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on Jul 4, 2024
A good hotel
Response from Property: Dear friends, thank you for choosing Hapton by Hilton Guangzhou Wenchong. We are honored to receive your favorable comments on the hotel's facilities and services, and every member of our staff will be happy to provide you with attentive service and make your stay feel right at home. Your satisfaction is our greatest praise and the driving force for our continuous progress. We look forward to your coming again.
Wen
Cozy Mountain-view Twin Room
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 7, 2022
Moon and apple very good!
Response from Property: Dear guest officer, thank you for your stay and praise. Huan Xiaopeng's friendliness, caring, reliability, and thoughtful service concept will always accompany every employee and provide considerate service for every guest officer who comes. We look forward to working with guests Official meet again! ----Happy little friends
Guest User
Cozy Mountain-view Twin Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Xiaoye at the front desk was enthusiastic and attentive, the attitude of the service staff was very good, the room was quiet and sanitary, there is Metro Line 5 around the hotel, and travel is convenient. The hotel's parking lot is also very spacious, there are Tesla charging piles underground, and there are welcome fruits for free. It is warm and comfortable, and invoicing is also very convenient and fast. It is a very good experience!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your high evaluation of our hotel. We are honored and pleased to learn that you had such a good experience during your stay. We are very happy that Xiaoye and all the service staff's enthusiasm and attentiveness can be recognized by you. We will continue to encourage them to maintain such a service attitude and provide thoughtful service to every guest. The quietness and hygiene of the room are the direction we have been working hard for. I am very happy to create a comfortable living environment for you. There are Metro Line 5 and spacious parking lots around the hotel, especially the underground Tesla charging piles, which provide great convenience for your travel. The welcome fruit is also our hope to bring you a warm feeling like home. The convenience and speed of invoicing also satisfies you, and we will continue to maintain this efficient service. Thank you again for your choice and support. We look forward to your visit again to bring you better service and experience. I wish you a happy life!
Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 8, 2024
I am very satisfied with my stay at this hotel! The environment is elegant and the service is warm and thoughtful, especially Xiaoye at the front desk. The room is spacious and bright, and the layout is warm and comfortable. The details show the hotel's attentiveness and professionalism. The bed was soft and gave me a good night's sleep. The breakfast is rich in variety and of first-class quality. The location is convenient and the surrounding facilities are complete. Looking forward to staying again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are extremely honored and happy to see that you spoke highly of your stay at our hotel! Thank you very much for your recognition and praise. We have been working hard to create an elegant and comfortable environment for our guests and provide warm and thoughtful services. We are deeply gratified to satisfy you. Xiaoye is also very happy to receive your praise. She will continue to work hard to bring a better service experience to every guest. We pay attention to every detail of the room, hoping to bring home-like warmth and comfort to our guests. Your love for the room is our greatest encouragement. At the same time, we are also committed to providing guests with rich, diverse and first-class breakfast to start your day well. The hotel's convenient location and complete surrounding facilities are also designed to provide more convenience for your travel and life. We look forward to your next stay and will definitely bring you a more unforgettable and high-quality experience! Thank you again for your support and love, and I wish you all the best!
Anonymous User
Comfort Mountain-view Double Room
Stayed in Sep 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 11, 2024
Because I had to do some work, the address was a bit far away, but there was a subway nearby which was quite convenient. This stay was very good. Xiaoye, the front desk lady, was very patient from the time we called the train station to check in until we left the hotel. Knowing that I was from another place and didn't drive, she took the initiative to allow us to add her WeChat and said that she would try her best to assist us if we needed anything during our stay. Fortunately, Xiaoye really helped us. She gave us good information and suggestions on taxis and other means of travel, and even the last attractions, which saved us a lot of time. Thank you Xiaoye for patiently serving every guest. Thank you. The room environment is also good, very clean, and there is no smell of smoke. Many of the hotel's supplies have their own brand LOGO, which feels very friendly and comfortable. The buffet breakfast has many styles and is very rich. I stayed for two days and felt very good from the service, meals, travel, etc. I had a very pleasant stay~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your high evaluation and recognition of our hotel. We are very pleased to learn that although you feel that the hotel address is a bit far, it is convenient because there is a subway nearby. We are also proud of Xiaoye's service that makes you so satisfied. Her patience and proactive help have indeed brought a lot of convenience to the guests. We will praise her and encourage her to continue to provide high-quality services to every guest. At the same time, I am very glad that you have given good comments on the room environment, hotel supplies and buffet breakfast. We have always been committed to providing guests with a clean and comfortable accommodation environment and rich and diverse dining options. Your pleasant stay experience is the greatest encouragement to us. We look forward to your visit again to provide you with more perfect service and experience. Thank you again for your support and love!
Guest User
Cozy Mountain-view Twin Room
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Xiaoye at the front desk has a meticulous service attitude, upgraded to a superior room type, and also gave fruits. It is a great experience to stay here, and the breakfast is also nutritious. It deserves a five-star rating ~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your five-star review of our hotel! We are sincerely happy to bring you a good stay experience. Xiaoye's meticulous service has been recognized by you, which is the greatest encouragement to her, and we will praise her. By upgrading the room type and delivering fruits to our guests, we hope to bring you some small surprises and make you feel our sincerity and care. We have also always focused on the quality and nutritional combination of breakfast, and are committed to providing guests with delicious and healthy breakfast. Your satisfaction is the driving force for our progress. We will continue to work hard to maintain high-quality service levels and look forward to your visit again! Wish you a happy life!
Pingpingananwei
Deluxe 2-bed Room
Stayed in Sep 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The room is clean and tidy, with complete facilities. The front desk service is also very good! Free breakfast is provided! A good choice for business travel, everything is in place, making people feel good.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your high evaluation of our hotel! Your satisfaction is our greatest motivation. We have been committed to providing every guest with a clean and tidy accommodation environment with complete facilities, so that you can feel the comfort of home during your journey. Xiaoran at the front desk is also very happy to receive your recognition. We will continue to work hard to provide every guest with better services. The free breakfast hopes to start a good prelude for your day. We pay attention to the quality and diversity of catering and hope to meet your taste needs. For guests on business trips, we are well aware of the importance of time and efficiency, so we strive to be perfect in all aspects so that you can focus on work without worries. Thank you again for your support and trust. We look forward to your next visit and wish you a happy life!