Hotels Near Monumento Benito Juárez in Guatemala City

It is a hotel converted from a villa, the equipment is not bad, the key is that the hotel owner is very beautiful and the service is good. It is rare to speak English. Don’t order me food, and take me to the market supermarket for free, and take me to the airport for free

Very pleasant experience overall. I needed help with arranging many details and staff were very helpful! The room was exceptional, although there was only shampoo and lotion, no conditioner, but the shower was hot and the pillows were soft! I felt very comfortable and safe and would definitely stay here again.

I called this place to make sure my family members would be able to check in with no issues. As a diamond member I’ve never had issues like this. I booked the reservation and added the person that would be checking in. Not thinking that I needed to put the number of people in the room because I purchased the type of room I needed that accommodated 3 guest. My mother in law and brothers in law were picking up my daughters from the airport the following morning so I had my in laws check in. When they got there to check in the front desk wanted to charge us 35 per person. I specifically paid 15k points that accommodated 4 and it was only 3 guest. It didn’t matter whether it was 2 or 3 on the reservation the points were the same. But there they wanted to charge 35 per person. Then as diamonds we normally get something like breakfast. Well the front desk made sure they told my 76 year old mother in law, no breakfast is allowed for them. I am extremely upset with how they were treated. I don’t care if we purchased the breakfast the fact that they immediately said to them and no breakfast for you all made it seem Like they were allowed to dine. Never using this place ever again.

My room had 3 double beds with a sofa and a huge TV. The view was straight into the Courtyard Marriott across the street. However it was very comfortable. There are dozens of restaurants within walking distance. the Oakland mall and Dollar City are about 15 mins walk from the hotel.

This is my Third Time i Say in this Hotel, The Hotel is very safe. The staffs are very courteous, They Speak good English and they help you out of the way, a special Tanks to Yaquelyn and Mr Edwin in the Front office. The Rooms are very specious clean, the beds are very conformable and the best city view from the Balcony. The breakfast is good for Latin American people i guess, i come from Asia, but they make good Spanish Omelet, so nothing much to complain, I will recommend this Hotel, its reasonable priced, spacious rooms, nice cozy sofa and bed, nice view, and you can get everything in walking distance, there is a Burger King Just Opp to the Hotel 20 Meters, Nice Hotels around, Like Del GeeGo, 20 Meters to the left, PF Chang etc.

The Good Hotel is an amazing place to stay — light, airy rooms and decor with a different design style than other hotels. The staff is so friendly and helpful. They treated me like a trusted friend. The neighborhood has a good urban vibe with a lot of interesting shops, murals, restaurants, etc. I will return to the Good Hotel.

I've been a loyal customer, staying at this hotel on average twice a year for the past 25 years. Yes, that includes the period prior to the hotel being a Hilton. The last time I stayed I had an issue with the reception desk, but now it was worse. Turns out that I was ”upgraded” to a Jr. Suite, something I didn't want because most of the upgraded rooms face the loud highway. I explained that I preferred a garden facing room regardless of the upgrade, but they couldn't accommodate me because they had no availability of those rooms. So, I accepted the upgrade, but because the room wasn't ready, I left telling the front desk that I would be back later that night. I came back close to 9:00pm to find that indeed my room was facing the highway, but then the surprise...the room had no windows! Oh yes, there was glass where windows were supposed to be, but they were frosted or white. Needless to say, you couldn't see out and it felt like a cave! Well, it was late so I decide to go to sleep and deal with it in the morning. Morning came, I went to the front desk and told them how unhappy I was and that the room was unacceptable and that I wanted to leave given that they couldn't accommodate my request. Well, to my surprise they were going to charge me the penalty for checking out early. I explained that it was not my fault, that they should check with the manager. They then offered a room next to the elevator which I declined. Explaining that it was okay if they had no availability, and that I would just leave. No issue, those things happen and I would be back another time. I went back to the room to gather my bags came back to the front desk to check out and yes, the manager had said NO to my request to not charge the penalty so I had to pay the $25 plus tax. What a stupid move by the hotel, after 25 years, they had lost a client for $25. Amazing! Of course I will never stay at the hotel ever again and will do what I can to tell everyone my story.

After comparing the official website and Ctrip, I think Ctrip booking is done in seconds. The front desk staff is very enthusiastic and the room is very clean. The only thing to complain about is that the front desk is on the top floor instead of the first floor. We arrived at around 9pm, and there was no staff downstairs to help with luggage... The location is in the city center, and it is very convenient to go to the airport. Go downstairs and turn the corner to the church square, where there are many delicious foods. Find an open-air location in the evening, it is very photogenic.

Clean environment and convenient transportation