Landequnicheng-
May 5, 2024
I have stayed in so many hotels, but this is the first time I have encountered a situation where I clearly agreed to extend my stay, and I was still sleeping in the room, but I just placed an order later. The check-out time is 12:00, and the time I placed the extension order was after 16:00, but they still charged me an hourly fee for this time period?! I told the front desk to ask for the duty manager or supervisor, but they said that no one was at work today. I left my phone number and no one has contacted me until now. After all, it is a chain hotel, and this is how they provide service?? The Dongcheng brand is really getting worse and worse.
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