Guest User
July 16, 2023
When I arrived at the hotel, they said they didn't have the twin room I booked, so they gave me a family room, saying that all the rooms were full and only this one was left. I couldn't drag my suitcase around at 12 o'clock in the middle of the night, and the room card they gave me was broken, and it couldn't be used to swipe to the upper floors. I could only wait on the first floor for the people who wanted to go to my floor and go up with them. I wanted to find the front desk this morning but couldn't find it. The room type was changed for me, but the card was broken, and I couldn't get up a floor. I talked to the person in the lobby, and she insisted that the card was fine. She also questioned me, if the card was broken, then how did you get upstairs last night? The kind person swiped the card for me, but how did I get upstairs? It was really bad. The person in the hotel lobby tried it and it was indeed broken, and he didn't say anything. It was really bad. Avoid lightning, avoid lightning
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