Jolie Vue Bontique Hotel

Jolie Vue Bontique Hotel Reviews

Jolie Vue Bontique Hotel

No.8 Binjiang Road, Guilin, ChinaView Hotel Details
Jolie Vue Bontique Hotel
Jolie Vue Bontique HotelJolie Vue Bontique HotelJolie Vue Bontique Hotel
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Jolie Vue Bontique Hotel Guest Reviews

4.8/5
Excellent
2392 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2392)
Positive reviews(2366)
Reviews with photos/video(1032)
Loved the view(573)
Delicious breakfast(307)
Tasty restaurant(190)
Close to scenic area(182)
Friendly front desk staff(169)
Offers pick-up/drop-offs(153)
Perfect for kids(109)
Negative reviews(26)
Paul Safonov
Tranquil Twin Room
Stayed in พ.ค. 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on 9 มิ.ย. 2024
Location can not be any better, with a really Jolie view right on the elephant trunk mountain. Great breakfasts, staff, excellent room
Response from Property: Thank you so much for commenting so highly on your stay at our hotel, we are deeply honored. The location of our hotel really gives our guests an unparalleled viewing experience, standing on Elephant Trunk Hill with an unobstructed view of the true beauty is one of the highlights of our hotel. We are glad that you enjoy and enjoy this view. At the same time, we also pay great attention to the quality and taste of breakfast, and we will continuously optimize the breakfast menu to ensure that every guest can enjoy a delicious and nutritious breakfast. We are very pleased with the recognition and praise of our employees. Our staff are professionally trained to provide quality service and care. Their efforts and dedication have created a warm and comfortable accommodation environment for guests. We are very pleased about the praise of the room. We are committed to providing our guests with spacious, comfortable and well-equipped accommodation, and we hope that every guest will feel the warmth and comfort of home during their stay. Thank you again for your affirmation and appreciation, we will continue to work hard to provide you with more quality service and experience. We look forward to your next visit and another wonderful stay.
Guest User
View King Room
Stayed in ก.พ. 2024
Couples
5 review
4.7/5
Amazing
Posted on 29 ก.พ. 2024
I picked this hotel because his location is face directly to the elephant mountain. The service and facilities are excellent but the breakfast is kind of simple. According to the price, they should add more choices for breakfast. The staff are trying to do a good job, I saw they have a training class for English. However, details need to do care. For example, a guy in the breakfast restaurant who coughing all the time but never cover his mouth. I stayed for 5 nights, I saw him every time. For them, they don't realize that is a problem.
Response from Property: Dear customerFirstly, on behalf of all hotel staff, I sincerely thank you for your attention and valuable suggestions to our hotel.You chose our hotel because of its superior geographical location, facing Xiangshan directly. You have also affirmed the hotel's services and facilities, which makes us very pleased. At the same time, we also attach great importance to your suggestions for breakfast, and we will carefully consider adding more breakfast options to meet the needs of our guests.You mentioned the issue of an employee coughing but not covering their mouth in the breakfast restaurant, and we highly value your feedback. We have always been committed to providing guests with a safe and hygienic environment, and we will take immediate measures to remind employees to pay attention to personal hygiene and restaurant hygiene to ensure the health and comfort of guests.Finally, we sincerely appreciate your valuable feedback and suggestions. We will continue to strive to improve the service and facility quality of the hotel, in order to provide a better accommodation experience for every guest.Thank you again for your attention and appreciation. We look forward to your next visit!
Anonymous User
Superior Queen Room
Stayed in ก.พ. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 20 ก.พ. 2024
When I went to the hotel ,the staff were very friendly and polite,makes the guest feel at home,this is very good .The hotel location is fantastic,just close to Elephant Trunk Hill and Li River。
Jade Caroline
Guestroom - Mountain-View (Double Bed)
Stayed in ก.พ. 2024
Friends
20 review
4.5/5
Great
Posted on 12 ก.พ. 2024
Nice hotel, offers afternoon tea and the breakfast is good. We only had WiFi on the first night and on the last day so that could've been better, maybe this is standard for Guilin.
Response from Property: Dear Guest,Thank you for taking the time to provide us with your feedback. We're glad that you enjoyed your stay at our hotel.We're happy to hear that you found our afternoon tea and breakfast to be satisfactory. We always strive to offer a variety of options to ensure a satisfying experience.We apologize deeply that the WiFi connection was unstable during your stay. This is not standard for us, and we are working to address this issue to ensure a seamless connection for all our guests.Your feedback is valuable to us, and we appreciate your sharing your experience. We hope that your next visit will be even more enjoyable.Best regards.
Guest User
Superior Queen Room
Stayed in ธ.ค. 2023
Couples
1 review
4.7/5
Amazing
Posted on 1 ม.ค. 2024
Great service from the staff. They are extremely friendly. The hotel is also in a great location. The only minor issue is that I had to request for air-conditioner to be turned on to use it. The room was really stuffy and warm even during winter so the air-conditioner is necessary. Great view from the bistro.
Hai
Family Friendly Suite
Stayed in มิ.ย. 2024
Family
2 review
5.0/5
Outstanding
Posted on 16 มิ.ย. 2024
This is the Best location where the attraction is right in front of the hotel. Rooftop bar and restaurant offers unbeatable views
Response from Property: Dear guests, thank you for choosing our hotel and sharing your valuable stay experience. We are pleased to hear of your satisfaction with our hotel's location. Indeed, our hotel is located in the best location of the attractions, so you can easily walk to all the popular attractions and enjoy the wonderful travel time. At the same time, we are proud to offer you a stunning view of the rooftop bar and restaurant. We are always committed to providing our guests with an unrivalled dining and leisure experience, and the view of the rooftop bar and restaurant is undoubtedly one of the best parts of it. We are glad to see that you appreciate this and hope that you will return for more wonderful times. Thank you again for your visit and good comments. We look forward to your next visit. Wish you a happy life and a pleasant trip!
Guest User
Tranquil Twin Room
Stayed in เม.ย. 2024
Family
2 review
5.0/5
Outstanding
Posted on 4 พ.ค. 2024
Beautiful hotel with friendly staff that speaks English. Lovely breakfast with Western and Chinese buffet options as well as freshly made Guilin noodle soup. The restaurant has a beautiful view on Elephant Trunk Hill.
Response from Property: Dear Guest,Thank you so much for your kind words and valuable feedback. We are truly delighted that you enjoyed your stay at our hotel.We are glad that you found our staff friendly and proficient in English, ensuring a seamless communication experience for you. Our team strives to provide guests with a warm and welcoming atmosphere, and we are pleased that we were able to achieve this for you.Your comments about our breakfast buffet options are truly heartening. We strive to offer a variety of cuisines to cater to the tastes of our guests, and it's encouraging to hear that our efforts were appreciated. The freshly made Guilin noodle soup is one of our signatures, and we are glad that you enjoyed it.The fact that you mentioned our restaurant's beautiful view of Elephant Trunk Hill underscores the uniqueness of our hotel's location. We pride ourselves on offering guests scenic vistas that enhance their dining experiences.Once again, thank you for choosing our hotel and for sharing your thoughts with us. Your feedback helps us constantly improve our services and create memorable experiences for our guests. We look forward to welcoming you back to our hotel in the future.
Guest User
Family-friendly Standard Room
Stayed in เม.ย. 2024
Family
2 review
3.7/5
Posted on 7 เม.ย. 2024
Overalls good experience, rooms were clean and comfortable, very nice location, more English speaking staff wouldn’t be bad especially in the restaurant.
Response from Property: Dear guests, thank you very much for choosing our hotel and taking the time to share your stay experience. We are glad to hear that your overall evaluation of the hotel is very good, and your satisfaction is our driving force. You mentioned that the room is clean, tidy and comfortable, and the location is superior, which makes us feel very gratified. We have been committed to providing high-quality service and comfortable accommodation environment for our guests, and your affirmation has paid off our efforts. At the same time, we have also noticed your suggestion. You hope that the hotel can have more English service personnel, especially in restaurants. We attach great importance to your opinions and will try our best to improve them in our future work. We will strengthen the English training for our employees, so as to better provide quality services for guests from different countries. Thank you again for your support and trust, and look forward to seeing you in our hotel again. If you have any other questions or suggestions, please feel free to contact us and we will serve you wholeheartedly.
MikeJMJones
Deluxe King Room
Stayed in ก.ย. 2023
Friends
45 review
4.7/5
Amazing
Posted on 18 ก.ย. 2023
This was one of the nicest hotels we stayed at on our trip. The view of the elephant rock from the restaurant roof is to die for! The breakfast and Al’a carte menu were both excellent. The rooms were fantastic and clean. The whole hotel was really well designed and could be reached easily on foot from many of the best attractions.
Response from Property: Dear guest, thank you for your praise! The terrace of restaurant on the seventh floor of the hotel is a 180 degree panoramic view of Elephant Trunk Hill, which is a good place to take photos . Your evaluation makes us feel like spring breeze, and your recognition makes us very happy. We will work harder, more attentively, with your recognition, to do better service,and try to get your full praise.
Ziwen
Deluxe King Room
Stayed in ก.ย. 2023
Family
1 review
5.0/5
Outstanding
Posted on 6 ก.ย. 2023
The location of the hotel is absolutely fantastic! It is right across the Elephant Trunk Hill and you can get nice view from the balcony of their restaurant on the sixth floor. We booked a dinner there and the food was excellent! We also enjoyed the beautiful day and night views of the river and Elephant Trunk Hill while having our dinner. The late summer breeze makes the whole experience even better. Highly recommend it!
Response from Property: Dear guest, thank you for staying at Guilin Gem Hotel. Sit on the terrace and have breakfast with the Elephant Trunk Hill.you can also feel the unique charm of Guilin landscape. The hotel is located in the downtown section, walking to the major attractions in the city, choose a pleasant leisurely time to walk in the Binjiang Road, feel the green mountains and green water forever flow, Thank you very much for your praise, and look forward to meeting you again, I wish you a happy life
PabloH
View King Room
Stayed in ก.พ. 2024
Family
37 review
4.7/5
Amazing
Posted on 5 มี.ค. 2024
The greeting at reception upon arrival was warm and friendly. The team spoke wonderful English and were really accommodating and friendly. I was travelling with my parents and the team were very kind to them and gave them a warm welcome to Guilin which even included a complimentary birthday cake for my father! The location of the hotel was excellent. The views from the top floor of the “elephant trunk” really are excellent, as were the views from our rooms. Breakfast was a good buffet and a mix of western and Chinese food. The Chinese food menu was definitely more exciting than the western options, but both were good and well enjoyed. The service team were very nice and were able to accommodate special dietary requests. I would definitely recommend.
Response from Property: Dear customer,Firstly, Xiaoxiang sincerely thanks you for taking the time to comment on your hotel and share your pleasant experience here. Xiaoxiang is honored to provide you with such a comfortable accommodation environment.You mentioned that the restaurant's scenery is fantastic. You can directly enjoy the magnificent scenery of Elephant Trunk Mountain, which is indeed a major highlight of the Little Elephant Hotel. Little Elephant has carefully selected the best location to allow guests to enjoy the delicious food while fully enjoying the beautiful scenery of Elephant Trunk Mountain, leaving unforgettable memories for your trip.You also mentioned the restaurant scenery, which made Xiaoxiang very happy. Xiaoxiang has always been committed to providing customers with high-quality service and a unique experience, so that every guest can feel Xiaoxiang's dedication and enthusiasm.Thank you for your recognition and support of Xiaoxiang. Xiaoxiang will continue to work hard to improve the quality of service and provide every guest with a more comfortable and convenient accommodation experience.Thank you again for your affirmation. We look forward to having the opportunity to serve you again in the future.Wishing you a pleasant journey and a happy life!
NaoRa
Superior Queen Room
Stayed in มิ.ย. 2024
Couples
7 review
5.0/5
Outstanding
Posted on 30 มิ.ย. 2024
The best breakfast of the trip! Amazing food and views.
Response from Property: Dear Guest: Thank you very much for choosing our hotel as a stopover during your trip and for speaking so highly of our breakfast and scenery. We are honored to hear you call our breakfast "the best breakfast of the trip". We are committed to providing our guests with healthy, delicious and creative breakfast, so that every guest can feel full of energy and warmth at the start of the day. We are very grateful for your recognition, which is undoubtedly the most valuable affirmation for us. At the same time, you also mentioned that the scenery of our hotel is "amazing". Yes, our hotel is ideally located and surrounded by natural and urban scenery, so you can enjoy the visual feast as well as the food. Your satisfaction is our driving force. We will continue to strive to provide you and every guest with a better service and experience. If you have any further needs or suggestions for future travel, please feel free to contact us and we will be happy to serve you. Thank you again for your visit and praise, looking forward to your next visit! Wish you a happy life!
Guest User
View King Room
Stayed in ต.ค. 2023
Couples
4 review
4.7/5
Amazing
Posted on 31 ต.ค. 2023
We had a 2 night stay in this hotel. Our room on the 5th fl was good sized, clean and well furnished. Just wished the safe box in the cupboard is bolted down, but as it was removable, we did not use it. The location of the hotel was great and within walking distance to some key tourist parks and to the pedestrian street / night markets. And, of course, the views from the 7th floor is amazing!
Response from Property: Dear guest, thank you for your praise! The terrace of the restaurant on the seventh floor of the hotel is 180 degrees to enjoy the panoramic view of Elephant Trunk Hill, which is a good place to take photos. About the detachable part of the safe box you mentioned,it requires a professional key to open,It can be used with confidence.If you have any questions during your stay, you can contact the front desk for help.Your evaluation makes us feel like spring breeze, and your recognition makes us very happy. We will work harder, more attentively, with your recognition, to do better service.
Velzx
Deluxe King Room
Stayed in ม.ค. 2023
Solo travelers
40 review
2.5/5
Posted on 14 ม.ค. 2023
Bad bad bad wifi. Internet connection was so slow even u change wifi many times. Good location. There is a rooftop bar with good view. Not recommend for business bcoz the wifi is so bad
Response from Property: Dear guest, I am very sorry for the bad wifi. We have inspected the internet connection, that there was some malfunction during your stay. You can contect with the front reception when you get into trouble, we will try our best to solve. We apologize for that again.
Florian
View King Room
Stayed in ต.ค. 2022
Couples
22 review
4.5/5
Great
Posted on 4 ต.ค. 2022
Perfect location to start a city trip in guilin. Very helpful staff. Wonderful view from the roof terrace.
Response from Property: Dear guests, thank you very much for your stay! Your encouragement is the greatest support for the hotel. We will serve every family member with our heart. Your recognition makes us very happy. We will work harder and harder to do better service with your recognition. Welcome to visit again. I wish you a happy life and all the best~