Guiyang North Railway Station FonToo Hotel Reviews
Guiyang North Railway Station FonToo Hotel
Building A01, Block 9, Dream City, Peking University Resources, Guanshanhu District, Guiyang, Guizhou, ChinaView Hotel Details
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Guiyang North Railway Station FonToo Hotel Guest Reviews
4.7/5
Outstanding
2035 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2035)
Positive reviews(2012)
Reviews with photos/video(683)
Offers pick-up/drop-offs(251)
Delicious breakfast(238)
Friendly front desk staff(236)
Easy to get around(199)
Close to train station(91)
Perfect for business trips(44)
Good views(12)
Negative reviews(23)
spatick
Classic Queen Room
Stayed in Oct 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Certainly lives up to its name as a hotel supporting the Guiyang North Station. Very easy to Didi to and from the station, taking less than 5 minutes either way. There is also a drop-off service provided. The hotel designated driver was a very helpful and polite young man.
Walking to the hotel from the station is also possible, but can be slightly more complicated.
(1) you will need to exit the station at the far end and go up to the open platform area (2) walk towards an underpass, there are some silver railings (3) enter the underpass and walk all the way through, there are hotel directional signs from here. (4) up the escalator and you have reached.
Response from Property: Dear Valued Guest,We are truly delighted to hear that our hotel has lived up to its name in supporting the convenience of the Guiyang North Station. Your positive experience with the easy access via Didi and the helpful drop-off service has been a testament to our commitment to guest satisfaction.We are thrilled that our designated driver, a very helpful and polite young man, made your journey even more pleasant. Your detailed directions for walking to the hotel from the station are greatly appreciated, as they will undoubtedly assist future guests in navigating the route with ease.We want to extend our heartfelt thanks for taking the time to share your experience with us. Your feedback is invaluable to us, and it helps us continue to improve and provide the highest level of service.Please know that we are always here to ensure your stay is as comfortable and enjoyable as possible. Should you ever need further assistance or have any suggestions, do not hesitate to reach out to us. We look forward to welcoming you back to our hotel and making your next visit even more memorable.Warm regards。
MalcolmM
Guestroom (2 Beds)
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 14, 2024
Amazing
This hotel is a real gem, a modern efficient and comfortable hotel right near the speed train station. The location is excellent. We stayed three nights. U
Checking in was easy, and the staff were genuinely happy to help and answer questions about services.
The room was of excellent quality, and very clean, beds comfortable. A robot delivered a complimentary fruit platter shortly after reaching the room.
Highly recommend the breakfast option. It was varied and a good mix of Chinese and Western options.
Staff are very helpful, friendly, and courteous in all of the various roles. Special mention to Xuanxin and Xiangya on the front desk who provided 5 star service and went out of their way to assist.
Hotel management is clearly interested in making guests' experiences at the hotel great
After 8 days of travel we really needed to attend to our laundry. Again, a staff member assisted in loading 3 of the 4 washer/dryers with our clothes. The result was excellent, albeit allow some time for heavy items such as denim jeans as they are not fast commercial machines.
My partner helped with the language issues however most critical items have English text or cards that an app can easily translate. Staff will aso take the time to assist.
I have no hesitation in recommending this hotel as a top choice for service, value and quality.
Response from Property: Dear guests; It's really exciting to see your simple and deep praise, and I recognize our service so much~ We in the hotel seek to provide the most intimate and meticulous service for each guest officer, and bring a value-added experience to each guest officer. Fengdu Hotel Guiyang North Railway Station is a young and energetic hotel, showing the unique charm of the hotel to the guests with its simple style and warm and considerate service. The encouragement of the guest officer is the greatest support and encouragement for the hotel, we will serve every family member well, look forward to your next meeting and look forward to your re-stay experience,
Denis
Guestroom (Double Bed)
Stayed in Mar 2024
Other
47 review
4.2/5
Very Good
Posted on Apr 30, 2024
The hotel is very new. Good service. Fresh rooms. Good price to quality ratio. Nearby the Guiyang North Railway Station. Not far from the center.
Response from Property: Dear Guests, Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Fengdu Hotel will always stand in this city, waiting for your arrival! Wish: Always ^_^ smile!
Joyful tourist
Queen Room With City View
Stayed in Sep 2024
Couples
15 review
4.5/5
Great
Posted on Nov 5, 2024
Hotel is located opposite Guiyang North Station but is so near yet so far, you won't be able to simply walk across the road to reach the hotel because is surrounded by all the "dead road".
Spend RMB 10 to 11 to cross over is advisable.
Hotel provides the choice of air-conditioning of real cool air during Oct when we visited, this is amazing for people like us who is not used to most China hotel centralised aircon (which provides only hot air) during the night time.
Surrounded with restaurants and a few massage parlours.
Response from Property: 【Sincere service-transfer service of Guiyang North Railway Station】Dear guest, first of all, thank you very much for your valuable review of our hotel. We are deeply honored to receive your recognition and understand how you feel about your location. It is true that the hotel is located opposite Guiyang North Railway Station, but due to the particularity of the surrounding roads, walking may not be the most convenient option. We are very sorry for the inconvenience and thank you for your valuable advice. With regard to the air conditioning you mentioned, we are very pleased to know that you have experienced the coolness of our hotel's air conditioning during your stay. This is a great comfort to us, as our goal is to ensure that every guest enjoys a comfortable stay. We understand that unlike most Chinese hotel central air conditioners, our air conditioners are able to provide cool air at night, which is really a big advantage for guests who are not used to traditional central air conditioning. In addition, restaurants and massage parlors around the hotel also provide convenience for your leisure time. We hope these facilities will meet your needs and make you feel at home during your trip. Thank you again for your valuable comments, we will continue to work hard to improve the quality of service, in order to provide you with a more perfect stay experience. If you visit Guiyang again in the future, we look forward to serving you again and hope to fully meet your expectations at that time. Wish you a happy life and look forward to seeing you again!
Goh KC
Guestroom (Double Bed)
Stayed in Mar 2024
Family
26 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel is opposite to Guiyang North station. The AI butler in room could open/ close curtain, turn on/off lighting, air-conditoon, TV, etc with voice command. It even responded to Goodbye!
The breakfast is superb, facilities well kept and the bed is very comfortable. The staff work as a team to provide good hotel service. The young and service-oriented team always reach out with great enthuiaism and proactive initiative. That is the distinctive culture of the hotel. Special mention goes to manager, 黄珊 and 小周 who took extra effort to ensure and arrange for our transportation and tour needs respectively。The breakfast team ushered guests to table instead of leaving guests to work things out. DIY laundry services is free.
Based on our DIY travelling style in the last 3 decades in different parts of the world, the hotel is definitely on our highly recommended list.
Response from Property: Dear VIP: First of all, thank you very much for your support and recognition of the hotel, everything we do is only to bring a different vacation experience to every guest! Every city will always have a reason to be missed, every season has our unbearable scenery, every hotel has their sweet and warm memories, I hope Guiyang North Railway Station Fengdu Hotel will be the warmest and most unique one in your memories!
kingsman 777
Classic Queen Room
Stayed in Sep 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Oct 16, 2024
Very convenient location, room is clean and comfy but without a bath tub. Gym is good enough and sufficient washing machine for the laundry.
Response from Property: [24-hour Gym & Self-service Laundry] Hello! I am your online personal concierge, Little TOO. The hotel is just 900 meters away from Guiyang North Railway Station in a straight line, and it takes about 13-15 minutes to walk there. Our building is quite tall, and the view is excellent. Some rooms offer a panoramic view of Guiyang North Railway Station, and the view is very nice! The hotel is equipped with a 24-hour self-service laundry and gym. Guests who need to use them can enter by simply swiping their room card. Since the room you booked is a Classic Double Room, there is no bathtub in the room. If you need a room type with a bathtub, you can try changing your reservation to the Full Yue Double Room. Thank you again for your sincere review of Guiyang North Railway Station Tu Du Hotel. Your recognition is a great encouragement to us. We will continue to strive to provide every guest with thoughtful service and a pleasant experience. Remember to come back often!
Mee Lian
Guestroom (2 Beds)
Stayed in Mar 2024
Travel with friends
5 review
4.5/5
Great
Posted on Apr 14, 2024
Highly recommend this hotel for the staff excellent service especially the front desk lady named 同心 who goes beyond her duty to help me despite her "off-day" and she provided good advice for my travel around the city. She also helped me to arrange for a day trip to 百里杜鹃 and even helped me to get refund for my taxi from the travel agent. The pick-up and fetch limousine service to and from the 贵阳北站 is fast and convenient and the driver is very handsome and nice. I will definitely stay here again if I come to Guiyang again.
Response from Property: [The Most Beautiful April in the World - Baili Dujuan] Dear Guests: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has always instilled in employees the concept of "sincere" service, so that guests can truly feel at home. We will continue to sum up our experience and keep working hard, looking forward to your return home!
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Solo travelers
23 review
4.2/5
Very Good
Posted on Mar 28, 2024
One of the better hotel operator in this area. Many high tech gadgets. Voice activation to control lights and AC if you speak Mandarin. Auto toilet flushing after use. 15 minutes walk from train/metro stations. Hired has free shuttle. Breakfast OK. Not much to do or see around.
6/9
Response from Property: [One store, one design-near Guiyang North Station] Thank you for your love, and then you are an old friend. Your hobby, TOO, has been taken care of on a small bench and a small notebook. I will take good care of you! -enthusiastic little TOO
Guest User
B.Duck Themed Family Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 22, 2024
Every thing was good and in order. Looking forward to book again
Response from Property: Distinguished guests: Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Fengdu Hotel in Guiyang North Station will always stand in this city, waiting for your arrival! Be there or be square! Wish: Always smile _!
Hanbing
Guestroom (Double Bed)
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Amazing hotel right by train station. Friendly front desk. Hotel and rooms feel nice
Response from Property: 【Cool Guiyang】Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and found our location convenient. Our team takes great pride in providing friendly and welcoming service to all of our guests, and we are delighted to hear that you found our front desk staff to be accommodating.We are also pleased to hear that you found our hotel and rooms to be comfortable and inviting. We strive to create a warm and welcoming atmosphere for all of our guests, and we are glad that you felt at home during your stay.Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,FonToo Hotel。
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Business travelers
46 review
2.7/5
Posted on Mar 26, 2024
Not very good.
It was near the real way station. Easy to travel.
Response from Property: Dear guest officer, thank you very much for your support to the hotel, did not get your full 5 points of praise, we are still a little disappointed in our hearts, may be the hotel is not in place, I hope that your next arrival can point out our shortcomings, we will strive to do better, we serve with heart so that every guest officer to the store can feel the warmth of home, I hope our service can bring you more surprises and touches, look forward to your next arrival
DesAng
Guestroom (Double Bed)
Stayed in Apr 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on May 27, 2024
I’m impressed with the service staff, especially the staff at the breakfast and hotel reception. On 26 May I purchased 2 breakfast, however my friend didn’t make it for the breakfast, he may be late for his high speed rail. On 27 May I asked the staff at the breakfast counter whether I could use the un-utilised breakfast showing them the receipt. Service staff Ms 魏 acceded to my request, a very good example of a good service provided by a human which I believe a AI robot could have rejected my request. Well-done and this hotel is highly recommended!
Response from Property: 【慵懶早餐----真誠服務】尊敬的賓客: 您好! 非常感謝您對酒店的支持和各崗位服務人員的肯定認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
GohKen
Family Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Receptionist was very helpful, room was clean and the location was perfect as just next to Guiyang North Railway Station. Free transport to the Railway Station was available
Response from Property: Dear guests: I am very glad to know from your message that you have left such a good impression, I hope you can continue to pay attention to us in the future, and tell us more feelings and experiences when you stay in the future
tngwk
Guestroom (2 Beds)
Stayed in Mar 2024
Couples
5 review
4.0/5
Very Good
Posted on Apr 3, 2024
New hotel, modern design, great breakfast and good service! Quite a long and confusing walk from the train station. Complimentary transfer to the train station is available though. Building consisted of multiple tenants/ hotels, and is therefore rather messy.
Our room was upgraded, but it reeked of smoke and had a noisy air con. Fortunately, the front office staff (Bian Yu) was professional and proactive in resolving these problems.
Response from Property: Dear guests, Thank you very much for sharing your experience with us and giving us valuable comments and suggestions on our work! We have made timely improvements, this time did not leave you with perfect memories, I look forward to making up for it all next time (to give it a chance!) We are working hard, and we look forward to witnessing it! Wish: All the best!
NIZAR SAMI Kurdish
Guestroom (2 Beds)
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Good service
Response from Property: Dear guests, Hello! Liuxi slowly, time soft, thank you for your support, we will continue to continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, I wish you a happy day!