Hampton by Hilton Guiyang Yunyan

Hampton by Hilton Guiyang Yunyan Reviews

Hampton by Hilton Guiyang Yunyan

No.118 Shanlin Road, Guiyang, ChinaView Hotel Details
Hampton by Hilton Guiyang Yunyan
Hampton by Hilton Guiyang YunyanHampton by Hilton Guiyang YunyanHampton by Hilton Guiyang Yunyan
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Hampton by Hilton Guiyang Yunyan Guest Reviews

4.7/5
Amazing
4153 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(4153)
Positive reviews(4071)
Reviews with photos/video(456)
Friendly front desk staff(571)
Delicious breakfast(543)
Easy to get around(257)
Would stay again(101)
Perfect for kids(100)
Great location(87)
Nice toiletries(35)
Negative reviews(82)
Guest User
Superior Room (Double bed)
Stayed in Mar 2024
Couples
1 review
2.7/5
Posted on Mar 27, 2024
The lighting switch is terrible. Cannot be turned off and it’s very bad for sleeping. And too tired to call the customer services. Hope you can improve the quality.
Response from Property: Dear guests, we are sorry to bring you a bad experience, the setting of the branch night light is to make some customers with night habits can pay attention to see the surrounding obstacles, In order to avoid accidents in the strange environment, but also for customers who are not used to bright customers set up the full mode, can turn off all the light sources in the room, if you need to consult WeCom, and telephone consultation, we will wholeheartedly serve you.
Guest User
Superior Room (Double bed)
Stayed in Sep 2023
Other
1 review
4.5/5
Great
Posted on Sep 20, 2023
A great hotel at a very good location in Guiyang. The service was superb, and the staff very accommodating, particularly YanYan at the front desk, who is friendly and helpful.
Response from Property: Dear friends, I am very happy to get your recognition and praise for our service. Hilton Huan inherits the global service standards of Hilton Group, sincerely receives every passenger like a friend, to provide high quality, consistent service, your comfort and satisfaction is our motivation; look forward to your next visit oh!~
TJ Nomad
Cozy Garden-view Double Room
Stayed in Jul 2023
Family
9 review
5.0/5
Outstanding
Posted on Jul 25, 2023
Pleasant stay with unexpected bonus of pull-out bed. Good service standards and a decent breakfast. Well worth the price especially if travelling as a family.
Response from Property: Thank you for your love and support, every guest is our friend, I wish every encounter with you will leave a good memory, looking forward to your next visit, we wait for you in Guiyang Yunyan be there or never square oh ~ waiting for Huan Xiaopeng
Sean 肖涵
Superior Room (Double bed)
Stayed in Jan 2023
Solo travelers
18 review
4.7/5
Amazing
Posted on Jan 28, 2023
Nice hotel, fairly close to the main tourists attractions. Breakfast at the hotel was nice, room was clean.
Response from Property: Thank you for your good comments. It is our greatest honor to be recognized by you. At the same time, it also gives us great motivation to continuously improve and innovate in our future services. Looking forward to your return, we will serve you with all our heart
thomastheophilus
Superior Room (2 beds)
Stayed in May 2022
Couples
7 review
4.5/5
Great
Posted on May 4, 2022
I appreciate the courtesy and help extended by Ms 沈思思 and her colleague during our late checkin and other supports we required during our stay in Guiyang. Wish them all the best!
Freddd
Superior Room (Double bed)
Stayed in Apr 2022
Friends
46 review
5.0/5
Outstanding
Posted on Apr 30, 2022
Good location, friendly and professional staff, good breakfast. The only problem is that windows didn't close well so it can be noisy in the street. But I would definitely go back.
Response from Property: Dear Guest, How do you do? Thank you for staying at the hotel and sharing. I am glad that every part of the hotel can be recognized by you. Through your meticulous description, I can feel the happiness brought by this trip. This is the pursuit of our service providers, which will also become our continued efforts, continuous momentum. We apologize for any minor hiccups during your stay, but you can always call the front desk on the room phone to help you. Look forward to serving you next time!
GeorgeL95
Superior Room (Double bed)
Stayed in Jun 2021
Couples
6 review
5.0/5
Outstanding
Posted on Jun 25, 2021
Helpful friendly staff, no problems for foreigners, spacious room, close to Qianlingshan park and not too far from North railway station.
Response from Property: Dear friends: Hello, thank you for taking the precious time in your busy schedule to give us such a high evaluation, received you are very satisfied with our hotel as a whole, Huan Xiaopang heart has been dancing with joy ~~ we receive not only guests, but also friends from afar. "Friendly, reliable, caring, comprehensive", is the personality charm of Huanpeng to the guests, but also the reason why the guests love Huanpeng, we will strive to do better and better. At the same time, I will share your 5 points of praise with our team. I hope I can have the opportunity to serve you again! -- Happy Huan Xiaopeng
Guest User
Superior Room (Double bed)
Stayed in Apr 2023
Couples
6 review
5.0/5
Outstanding
Posted on Apr 17, 2023
Hilton great!
HæT
Superior Room (Double bed)
Stayed in Jun 2021
Couples
4 review
4.5/5
Great
Posted on Jul 1, 2021
Great Hotel, Great breakfast, Good coffee
Response from Property: Dear friends: Hello, thank you for taking the precious time in your busy schedule to give us such a high evaluation, received you are very satisfied with our hotel as a whole, Huan Xiaopang heart has been dancing with joy ~~ we receive not only guests, but also friends from afar. "Friendly, reliable, caring, comprehensive", is the personality charm of Huanpeng to the guests, but also the reason why the guests love Huanpeng, we will strive to do better and better. At the same time, I will also share your praise with our team, and hope to have the opportunity to serve you again! -- Happy Huan Xiaopeng
Anonymous User
Deluxe Room (2 beds)
Stayed in May 2024
Family
3 review
3.2/5
Posted on May 4, 2024
The location is very good, and it is very convenient to go to the airport and the distribution center. Next to it is Qianling Mountain Park, where there are many snacks and restaurants, which is quite convenient. Welcome fruit was given. I thought the hotel was a five-star hotel, but it seems that the expectations were too high. In fact, it is not as good as some places I have stayed in before. First of all, the sound insulation of the room is really too poor. I was woken up by the noise outside for two nights. It’s okay that there are no flip flops, but there is no anti-slip mat in the bathroom! There is no bathrobe in the simple cloakroom, although I don’t use it; the breakfast is not too rich, the sour soup noodles are good, there are few fruits, and the quality is too poor. Compared with the price of this star hotel, the hardware and service are too reduced, and the cost performance is average. However, the colorful Guizhou Jingmei is also delicious and worth it!
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6/12
Response from Property: First of all, thank you for choosing to stay at Hampton by Hilton Guiyang Yunyan! We sincerely apologize for the poor experience you had during your stay. Since the hotel is an old property renovation, the sound insulation is indeed lacking. We are very sorry, but the hotel is located in the old city of the first ring, and it is very convenient to travel. The hotel is indeed not a star hotel. We are a family business hotel under Hilton. We are deeply sorry that we have met your expectations.
Guest User
Deluxe Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is very clean and the location is very convenient. There are small restaurants all around. Diagonally opposite is the internet-famous Carp Street, which has a lively atmosphere. The waiters are very enthusiastic. There are souvenirs and welcome fruits when you check in. There are also small DIY handicraft activities for children in the morning, which is very good!
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Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
I took my family to travel to Guizhou, and chose Yunyan Hilton Hampton for the last stop. I was not disappointed at all. The hotel is in a good location, in the city center, it is very convenient to go anywhere, and there are super many places to eat around. As soon as I entered the hotel, the front desk lady checked us in enthusiastically. During the check-in process, she also gave each of us a bottle of water. Seeing that we had children, she actively and enthusiastically provided us with children's slippers and toothbrushes, and also gave children balloon wings and special small gifts. The baby was super happy, and there were also special small gifts for the room. Because I booked separately, they saw that we had elderly and children staying with us, and actively helped us coordinate the room to be arranged on the same floor, which was convenient for us to take care of the elderly and children. After checking in and entering the room, I saw the welcome fruit specially prepared by the hotel, and the message note was so warm. The room was very spacious and clean. It rained heavily in Guiyang on the night of check-in, and we didn't close the hotel windows. After calling the front desk, the hotel engineering staff also quickly rushed to the room to help close the windows. In the process of closing the windows, we found that our elderly room liked to drink tea. The water in the room was finished, and immediately helped us send a few more bottles to both rooms. It was great! The next morning, we went to the restaurant for breakfast. Because there were many early guests, we waited at the door for a while and saw DIY activities for children at the restaurant door. The children were having fun. After the restaurant had seats, the restaurant manager immediately came to arrange for us to have breakfast. The next day, the lady on the 12th floor cleaned the room spotlessly when she was doing the extension cleaning. I forgot to bring the charger, and it was very inconvenient without a charger. The room attendant, sister Zhang Ying, provided us with a charger as soon as she was cleaning. Thank you very much. After we checked out, our suitcase was left in the hotel's underground parking lot. We forgot to take it in the car. It was picked up by the hotel engineer when he was patrolling the building and brought to the front desk. There was a suitcase and a bag of fruit. The beautiful Qinqin at the front desk was because of check-out. When we asked her at the front desk if she saw a bag of fruit in the lobby, she immediately contacted us and asked if we had lost our suitcase. There was a bag of fruit on the suitcase. After checking with the front desk, it was confirmed that we had left it behind. She also enthusiastically asked if we needed help to mail it. Because we were traveling by car and it happened to be not far from the hotel, we returned to the hotel to pick it up. Thank you very much for this lovely sister. At this stop in my Guizhou trip, their serious work attitude and enthusiastic service touched us. Thank you very much for the efforts of every staff member, and every matter was really done. I will still choose this next time I come to Guizhou Facilities: Good Sanitation: Good Environment: Good Service: Good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am very happy to bring you a wonderful time during your trip. Our hotel is located in the first ring of the city, and it is very convenient for traveling and eating. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Other
8 review
4.8/5
Amazing
Posted on Apr 29, 2024
The hotel rooms are nice, the breakfast is also very good, but the parking lot is a bit small and requires some skills to drive in and out. The service staff are very enthusiastic, and the security guard in the parking lot is also very responsible!
Original TextTranslated by Google
Response from Property: Thank you for your love for Huan Xiaopeng. We will keep it in mind and keep our original intention at all times. We have always advocated friend-like service, bringing sincerity to every guest, living freely and happily, just to provide a better stay experience. We look forward to your next visit~ Happy Huan Xiaopeng
stevechan
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
93 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Hampton Inn Xileton is one of my favorite hotels. The layout of the whole room is very reasonable and user-friendly. There is no gimmick and everything is practical. The designer's ingenuity is fully demonstrated in the details. The hotel breakfast is rich in variety and high quality. All the waiters, including the front desk receptionist, are very polite and efficient. The security guard at the door saw that I was driving a car from another place and led me to the exclusive parking space in the basement. The service awareness is fully demonstrated. I guess they have been specially trained. The hotel has a self-service laundry, which is very convenient. It is the first choice for traveling or business trips!
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Yanziwawa99
Superior Room (2 beds)
Stayed in Apr 2024
Friends
4 review
4.2/5
Very Good
Posted on Apr 17, 2024
This time I came to Guiyang, I stayed in two Hilton Hampton hotels, one in the development zone and one in Yunyan. Yunyan has a good location, in the central area of ​​the old city, with many restaurants downstairs, and you can eat all kinds of Guizhou cuisine. It takes about 15 minutes to walk to Qianling Mountain Park, and the service staff are also quite patient. The room size is OK, the bed is also very comfortable, and I slept very well. The breakfast is also quite rich, with sour soup noodles, you can try it.
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