The Westin Gurgaon, New Delhi Reviews

Hotel location is good but work going on main approach road so little inconvenience Breakfast has good options Rooms are good size and comfortable

I stayed with my mom at this hotel. The room was not upto the mark as the window blinds were broken, the aircon was not working properly. Room services was slow. Overall I prefer Taj over Westin.

Lovely hotel perfect for business stay. Room was spacious and had a nice office table. Breakfast spread was also delightful. Really enjoyed my stay!

Hotel was fully booked. Near to bund

Nice stay.

Nice place for getaways

Lovely

On a business trip to New Delhi, I stayed at the Westin Gurgaon for more than ten days because the rented house I was looking for was very different from the photos. In general, the hotel is not bad. It is a middle-level hotel in China, but it is already very good in India. Well, the room is quite clean, but the sound of closing the door is loud (the hinges on the door are not lightly closed) In the middle of the night/early morning, the sound of guests returning/exiting the room is so loud that it wakes me up for several days. In short, although they are all five-star, they are still a bit worse than the Leela Palace Hotel.

The checkin experience was terrible. I was getting late, and the guest that I was staying with reached early. He had a hard time checking in even after the fact that I had called the hotel twice to give them his name, and told them that he will be checking in before me. There was no place for me to put in the other guest's name in the booking. Terrible checkin experience

Had an amazing stay at this hotel and loved everything about it - hospitality, food, drinks, pool, spa and view from my room! The staff is Amazing. Special shoutout for NARO and NEHA for presenting us with Jaipuri jewellery boxes and a lilly-flower bouquet. Thank you 😊🙏

Services are really bad at westin, their staff don't know anything about their own facilities ( restaurants, clubs etc). They didn't arrange for anything I asked them, infact provided false information many a times that I had to correct them about. Even after making a reservation at their club, they gave table to someone else saying they don't have any info. They completely ruined the special day I had planned their. Please don't go unless absolutely necessary.

Seasonal taste Cuisine is very good, and also GYM is great.

Hotel is modern and well maintained. Overall good service. The main breakfast and buffet lunch are fantastic. The EESTE restaurant is good but wildly overpriced. Nice pool.

For the most expensive hotel in Gurgaon you expect better. The little things - like room service replacing the soap, the shoe shiner, trying to do room service on the morning I’m leaving… all made for a slightly disappointing stay. Likely to try the Le Meridien next time