3-Star Hotels in Gwinnett County

I stayed here for one night for a nearby wedding. As such, I didn't spend much time in the hotel. The room was, clean, updated, and spacious. The room rate was reasonable. They have an on-site restaurant and bar, which is convenient since it's a suburban location. I used the on-site laundry, and everything was in good working order. Staff were polite. I didn't have a car, but I noticed there was plenty of surface lot parking. They have a complimentary shuttle at certain hours for trips within a three-mile radius. I came from midtown Atlanta and unfortunately the Marta does not come out that far, but saved some money taking the Marta to Doraville station and catching a cab at the taxi stand. The Lyft ride to the airport the next morning in light traffic was 45 minutes.

There was a wide variety of meals. The service is pretty good. I was surprised that the room was large. This is a hotel I definitely want to use next time.

I was extremely disappointed with my stay at this hotel. My first night there I placed my suitcase in the closet which knocked over the ironing board and behind the ironing board was a gigantic empty bottle of Johnnie Walker which was the size of my forearm. Hard to miss if the room had been thoroughly cleaned prior to my stay. The bathroom was not well laid out and the open shower concept does not work well especially with the wecare notes to hang towels and wash clothes for reuse when the water from the shower runs into the bathroom floor. The bathroom was not the cleanest. My second night there I opened the closet to hang my sweater and a spider jumped out. At checkout, I requested a printed receipt when asked and was not provided with a copy and instead was rushed out with a “it was emailed to you.” This happened after staff asked about my stay and I responded “it was okay.”

My family travelled to Georgia to spend Thanksgiving with my sister who lives there since this was our first Thanksgiving without our Mother who passed away in December 2021. The hotel was very clean and comfortable. Latanya at the front desk was very pleasant and helpful. Shawn, the assistant general manager, blamed us for the hotel mixing up our rooms but later apologized and asked what he could do to accommodate us for our inconvenience. Wanda, the general manager, gave me her card and said I could call her if I had any other concerns. When I called to ask her when the funds that were wrongfully charged to my credit card by the hotel would be reversed, she stated that I would just have to wait. In my opinion she was very rude and unprofessional. She never apologized for how she spoke to me even though she told the corporate office that she would call me directly. Due to this blatant disrespect by the general manager of the hotel, I have no intentions of staying there again.

I live in an American buyer. All facilities are clean and the staff are friendly. Free coffee and tea are provided in the lobby, and every chair in the lobby is well-equipped, which is very suitable for work or meetings. Surprisingly, there are no supermarkets around me, so I went to Wal-Mart, but even if I am alone, it is very useful to take me to Wal-Mart for free. It is strongly recommended to use it for the next visit to the area.

The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence!

Very quiet location. Staff are nice, Joselyn at the front was super nice. Housekeeping didn't go through your room. Pool is beautiful. Lobby is nice. And it’s SUPER clean and quiet. Will stay again anytime I need a hotel room

Not bad. it was gimochee. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

I was overall just disappointed with this stay. I stayed at a Residence Inn in the Atlanta area in October 2021 and it was great. This Residence Inn was ok at best. To start with they charged $10 a night for parking! This was not a downtown hotel but one in a more secluded business/residential area. That was not clear AT ALL when I made the reservations and was a surprise when it was mentioned at check in. The room was fair to ok. The dishes in the kitchen were mismatched, there were no bowls or larger drinking glasses nor a cookie sheet to use in the oven. There was only a partial roll of toilet paper and no extra roll, which we figured out at 9:30 one night when we realized we had to go to lobby to get more. The breakfast was not good, nothing fresh, no fruit, everything had to be microwaved or was prepackaged cereal. Asked for a waffle- had been on the bar the 2 days previous and was told only for the weekend. We did not have any housekeeping so each day we had to call and get fresh towels and washcloths. The trash from our room was not picked up during our stay and again no extra bags left so we could change out the trash ourselves. The staff we encountered were nice and most were friendly. This hotel did not provide the service or transparency I had come to expect from Marriott. Just disappointed and would NOT recommend this hotel to someone. I would recommend finding another hotel in the area to stay in, not this one. I did contact Marriott about my experience and got an email reply that said in part ”I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future”.

I've stayed at this hotel the year prior with no issues. It was average but busy. This year was so busy they called me a week before to try and get me to cancel my room because they were overbooked. I refused and then called and spoke with a manager to which I was told that I would have a room for sure. The morning of my trip and called to confirm that I still had a room and they told me they had already had a room assigned to me and would be cleaning it then. I informed then I was still about 6 hours away but was coming for sure. When I arrived shortly after 3:30pm. I was told they did not have a room for me yet. When I mentioned what they told me that morning they said that was not the case and rooms were assigned on a first come first serve basis and they would call me when one was ready. I finally got a room about 5pm. It was okay but the corner king room had no curtain. Simply a shear see through curtain that let in the light from the parking lot and being on the second floor, people could see into the room from outside. When I asked about it, they shrugged their shoulders and said sorry. My room was across the hall from some very noisy people as the room walls were thin. However. The breakfast attendant was WONDERFUL. She was pleasant and helpful and always smiling. I left her tips everyday I at there! She was amazing!