Absolutely 5 stars staying experience. The staffs are super friendly, they started welcoming the moment we stepped out from the taxi, helping us to carry our luggages. The front desk staff, Yen Zi, was very helpful and friendly. This hotel provide ”butler” service via wechat and private car to transfer guests from hotel to the ”Red Bridge” and return. The interior design is very Zen feel. Our room is facing the river bank and the back of the hotel is connected to the ancient city. Definitely will stay here again if we ever come back to this ancient city in future.
CCHEE CHIN2024.10.26
Absolutely 5 stars staying experience. The staffs are super friendly, they started welcoming the moment we stepped out from the taxi, helping us to carry our luggages. The front desk staff, Yen Zi, was very helpful and friendly. This hotel provide ”butler” service via wechat and private car to transfer guests from hotel to the ”Red Bridge” and return. The interior design is very Zen feel. Our room is facing the river bank and the back of the hotel is connected to the ancient city. Definitely will stay here again if we ever come back to this ancient city in future.
The hotel is located in the center of Fenghuang Ancient Town, a national historical and cultural city, Hongqiao. It is conveniently located for sightseeing. You can drive directly to the hotel entrance, and the high-speed rail line can directly reach the hotel. It takes 3 minutes to walk to the hotel. The transportation is very convenient and it is an ideal place for Chinese and foreign friends to stay. The hotel has a construction area of about 2,000 square meters and has various luxurious and comfortable guest rooms, equipped with ethnic restaurants, conference rooms, chess and card rooms, self-service laundry rooms, etc. The hotel design adopts modern new Chinese style plus light luxury style, interpreting the perfect combination of traditional classics and modern fashion, creating an elegant, beautiful, warm and smart experience space. The hotel pursues the concept of family-oriented service and provides high-quality services to every friend. It is an intelligent comprehensive hotel integrating accommodation, catering, entertainment and tourism business services. We look forward to your visit!
寶寶玲 Pauline2024.11.26
Hotel location is excellent. Right in the midst of town centre.
Room is spacious, clean and has an excellent view of the ancient city cum river. Only challenge is the low ceiling between the bedroom and the living room. Also note that living room has a pitch roof with low ceiling on both ends.
Being a refurbished ancient building, the hotel is located on the 3rd floor without any lift. Great service provided though to carry our luggage up and down during check-in and check-out.
Highly recommend :)
The Phoenix Story Boutique Resort Hotel provides a great place for travelers to relax after a busy day. The Phoenix Story Boutique Resort Hotel is an ideal choice for travelers who want to take in the sights and sounds of Fenghuang. The hotel is conveniently located just 11km from Fenghuanggucheng Railway Station and 38km from Tongren Fenghuang Airport. There's plenty to do nearby, with North Gate Terminal, FengHuang Maglev Cultural Tourism and Divine Phoenix Culture Scenic Spot all within a short distance. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Fenghuang hotel provides parking on site. According to our trusted guests, the facilities at this hotel are first-rate. This hotel is particularly popular with those traveling with families.
DDesmond Tan2024.12.09
I am very impressed with this hotel. Firstly, the room was very comfortable and clean. There was a dryer in the room, and they also provided complimentary washing and drying, which was very helpful to us. They even provided complimentary supper!
The front desk staff were all very helpful and polite. Hotel's location is excellent as it is very near to the ancient city, and there are many shops and eateries around.
I would highly recommend this Hotel if you are staying in FengHuang.
Outstanding
1136 reviews
4.8/5
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per night
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The Mount Villa by T Residence is one of the newest hotels in Fenghuang, having opened in 2022. The hotel is only 10km from Fenghuanggucheng Railway Station and 38km from Tongren Fenghuang Airport, giving guests a number of convenient transportation options. Being just minutes away from Fenghuanglansheng Metro Station allows guests to explore the city with ease. There's plenty to do nearby, with Snow Bridge, Hanging Houses of Huilong Tower and Fenghuang Ancient Town all within a short distance. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Fenghuang hotel provides parking on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent. This hotel is particularly popular with those traveling with families.
GGuest User2024.04.02
Really nicely decorated hotel. Id say one of the best hotels in this region. Given only four stars as our room was quite strong with cigarette smell. We informed the staff about it and they said they would send someone to fix it. I think what they did was just opening the window which made it worse as the cigarette smell was stronger when we came back possibly because we were on the second floor and someone was smoking outside. We didnt bother to tell them again as it was late and we just wanted to sleep. There was also some sticky stain on the floor that we asked them to clean it but it was still there when we came back.
Staff very friendly. A tea set is also provided.
Phoenix Misty Rain Yunxi Resort Hotel is located in the picturesque Phoenix Ancient Town and is the ideal place for you to stay in this historical and cultural city.The hotel has an advantageous geographical location and is located in the core area of the ancient town, surrounded by antique buildings and beautiful natural scenery. You can walk from the hotel to the famous Tuojiang River, where you can fully enjoy the unique beauty of the slowly flowing river and the scattered stilted buildings.The architectural style of the hotel combines modern and traditional elements, not only retaining the charm of Phoenix Ancient Town, but also injecting fashionable and comfortable atmosphere. The spacious and bright rooms are exquisitely furnished, providing high-quality bedding and modern facilities to ensure that you enjoy a good night's sleep here.The hotel also has several leisure areas, including gardens and terraces, allowing you to have a quiet resting space during your busy journey. In addition, the hotel staff is warm and friendly, professional and attentive, and will wholeheartedly provide you with intimate service and make you feel the warmth of home.At Phoenix Misty Rain Yunxi Resort Hotel, you will be immersed in the unique charm of Phoenix Ancient Town and spend an unforgettable holiday.
AAndreas Karl2024.08.08
This place has a few things going for it. The rooms are pretty nice, practicality of a large bath/small pool in the room that takes a lifetime to fill notwithstanding. Pretty good view of the river The location suits those who like to be close to the action, but not right in the middle of it. If you want to see the town without being overwhelmed the moment you step out of your hotel, this place is ideal.And the staff is super friendly and helpful. It does suffer from the fact that some of the amenities seem to have been largely forgotten. Solid stay, but if you look closely, there may be a few rough edges.
The Phoenix Boutique Hotel is located in the core scenic area of the Tuojiang River in Fenghuang Ancient City, Hunan Province. It has a superior geographical location and convenient transportation. The overall construction of the hotel is based on the historical and cultural background of Fenghuang Ancient City, fully integrating Chinese classical elements and perfectly reflecting the traditional Chinese architectural style and cultural charm. The name of the hotel is taken from the three characters "Phoenix City" inscribed by the former national leaders. This inscription memorial archway is also one of the landmarks of the ancient city of Phoenix. The hotel is built in the "Nine Ones" ancient city of Phoenix. Its architectural style refers to the style of the old courtyard of Phoenix. The cloisters in the courtyard overlap, the corridor carved beams and painted rafters, and the whole room is made of Chinese solid wood. There are ancient wood furniture, painted solid wood bucket cabinets, mahogany tea tables, old boat wood antique shelves, yellow pear, mahogany antique carved beds, and Chinese floor lamps; The entire hotel layout is antique, step by step scenic, full of cultural charm. The Phoenix Ancient City is named after its resemblance to a phoenix spreading its wings and ready to fly, backed by green mountains. The hotel's overall courtyard and corridors also feature bird cages, which serve as a reflection and embedding of the cultural theme of the Phoenix Ancient City. At night, there is also a beautiful light show, dazzling and dazzling. Fenghuang Ancient City is nestled by mountains and waters, with the Tuo River flowing through the city. The majestic Nanhua Mountain reflects the entire ancient city of Fenghuang. Under the north gate of the city, on the shimmering river, there is an ancient wooden bridge with stones as its piers, and both of them have to cross sideways; The Phoenix Boutique Hotel is located across from the North Gate Pier in the core scenic area of the ancient city, overlooking the lush trees of the Nanhua Mountain scenic area, as well as famous Phoenix landscapes such as the Jumping Rock and the North Gate Tower that flow around the knees; Within a ten minute walk from Hongqiao and Shen Congwen's former residence, the hotel balcony offers a panoramic view of the Tuojiang River, especially at night when the night scenery is particularly spectacular. The hotel also has a bar where guests can experience free drinks and snacks upon check-in, allowing you to experience a different night culture, lighting, music, ancient architecture, forget about city troubles, and travel through time in a different place. The hotel has convenient transportation and is a must visit attraction, Hongqiao. It is located downstream of the Phoenix Boutique Hotel and can be reached within a ten minute walk. From Hongqiao, you can enjoy the picturesque scenery of the entire Phoenix City and the picturesque views on both sides of the Tuo River, which is refreshing and relaxing. Hongqiao is divided into two floors, with the first floor mainly featuring a variety of grocery stores and specialty snack shops; The second floor is the Folk Culture Building, which houses all the calligraphy and painting works related to the Hongqiao Wind and Rain Tower from ancient times to the present day, for visitors to enjoy and learn. There is also Shen Congwen's former residence, Phoenix Ancient City Tower (North Gate City Tower), and Shiban Old Street Phoenix City Boutique Hotel, which is a Chinese style boutique hotel full of historical, cultural, and artistic atmosphere. It has a superior geographical location, convenient transportation, comfortable and spacious rooms, and exquisite decoration. Whether for business trips or leisure vacations, it is your first choice; Come to Phoenix Ancient City for tourism and stay at Phoenix Hotel, where you can enjoy comfortable services and a unique stay experience.
Yyinyin wu2024.02.26
The location of the hotel is right in the center of the ancient town . They have concierge to pick us up from the drop off point . It is a short distance of walk to reach the hotel . The view from the room is perfect and we even got upgraded with a balcony room . We are also offered a complimentary pick up and drop off from train station . The only downside about this hotel is overall the facility is slightly old but pretty well kept . If you want an early rest just take note the music level is really loud from outside and no much sound proof . Music will stop right at 1130pm.
Opened in 2022, the Phoenix Ancient City Dubai River View Homestay offers travelers a pleasant stay in Fenghuang, whether for business or leisure purposes. With Fenghuanggucheng Railway Station just 11km away and Tongren Fenghuang Airport only 42km away, transportation is very convenient. Just a short walk from Fenghuangdengdai Metro Station, traveling to most city destinations is a breeze. With Hanging Houses of Huilong Tower, North Gate Terminal and Xiangxi Shawan Scenic Resort all within a short distance, there is no shortage of things to do in the area. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Fenghuang hotel offers parking on site. According to our trusted guests, the facilities at this hotel are first-rate. This hotel is particularly popular with those traveling with friends.
GGuest User2024.11.27
I like this homestay very much. It is very clean and has convenient transportation. The river is right outside the door. The environment is super warm and comfortable. The facilities are great. The landlady also enthusiastically explained the strategy to us. The travel agencies and hotels recommended to us are very good. I am very satisfied and it deserves five stars. I will recommend it again next time.
It is a great hotel well located near to NanMen and shuttle bus stop where you can hop in to go to high speed train station. The room is clean and quiet. The hotel is near to the main attractions of the river, yet away from the noise. The staff is friendly. I will stay again if I come to FengHuang ancient city. 酒店位置一流。离南门和高铁摆渡车站很近。房间很干净,而且晚上很安静。员工很友善。早餐比较简单。下次来凤凰古城还会入住。
AAnonymous User2024.09.18
It is a great hotel well located near to NanMen and shuttle bus stop where you can hop in to go to high speed train station. The room is clean and quiet. The hotel is near to the main attractions of the river, yet away from the noise. The staff is friendly. I will stay again if I come to FengHuang ancient city. 酒店位置一流。离南门和高铁摆渡车站很近。房间很干净,而且晚上很安静。员工很友善。早餐比较简单。下次来凤凰古城还会入住。
Phoenix Wenli Homestay is a quadrangle-style building. It is located in the Shawan community on the bank of the Tuojiang River in the ancient city of Phoenix. It is close to the ten thousand towers where tourists visit, and it is only half a minute's walk from the Tuojiang River. ( It is a high-end homestay with a large parking lot, free pick-up and drop-off of tourists, free parking, and the car housekeeper can provide "one-on-one" travel services. It is a homestay with good service, excellent quality and beautiful scenery in our county. The design of the homestay is elegant and beautiful, quiet in the middle of the noise, and provides a good living environment for tourists and business people.Fenghuang Wenli Homestay is more than 20 meters high, with a total of four floors and a total construction area of 1,800 square meters. The homestay has all kinds of rooms, a Chinese restaurant (breakfast is free, and there is a private kitchen in the restaurant, which can satisfy your taste buds), a gym, chess and card room, conference room, etc. The rooms are exquisite and elegant, spacious and bright, extremely comfortable and luxurious, providing 24-hour hot water, free wifi, Chinese catering and delicious food, so that you can fully enjoy the local characteristics of Phoenix. The scenery on the top floor of the homestay is pleasant. You can enjoy the beautiful waterfalls, take travel photos, drink tea and chat, and enjoy the night view at night. The most important thing is that our homestay can hold a one-stop wedding with ethnic minority characteristics. All kinds of outdoor activities will leave you an unforgettable happy time. The homestay has the business philosophy of "people-oriented, guests first" and provides comfortable, warm and convenient services. Whether you are on a leisure vacation or a business activity, you can experience our meticulous care. We will be ready to provide you with high-quality services at any time. We pay attention to your needs and strive to exceed your expectations. All members of the homestay wish you a good life and a pleasant journey!
GGuest User2024.10.07
During the National Day holiday, I came to Fenghuang Ancient Town. I was very nervous when I booked this B&B because I was not sure about the location. I didn't expect that I didn't have to worry about it after I arrived. The river is 20 meters away. The location is very good, but very quiet. The owner helped us upgrade to an executive suite. The room was very clean and tidy, and it was very comfortable. We picked up and dropped off at the high-speed rail station, and the breakfast and supper were also very considerate. I highly recommend it. The housekeeper was also super nice, helping us move our luggage up and down, which was very considerate. I recommend everyone to stay here.
A courtyard belonging to you is located in the core of Fenghuang Ancient City, 100 meters away from Nanhuamen Net Hongqiao. The courtyard is full of all kinds of flowers, beautiful mountains and rivers, green slate road, and tea cooking around the stove. The courtyard has a beautiful observation deck, and you can enjoy the beautiful Phoenix Mountain and the magnetic levitation observation train. Octagonal pavilions, South Huashan Mountain and Jinshui Bridge have a panoramic view. If you like to take photos, Qingcheng Mountain Water Courtyard Sightseeing B&B welcomes you.
GGuest User2024.11.21
The hotel is very near the attractions and there are lots of restaurant nearby. The owner is helpful in giving tips on how to go around however there was a misunderstanding when we arrived. We paid her RMB for the entrance tickets to the attraction, then she changed us pickup fee from train station (which should be free base). I also requested to transfer to 3rd floor for the view but she didnot inform us prior that we have to pay additional fee. Maybe bacause she was in a hurry with other guest coming that she was not able to breakdown the amount she collected from us. We did not argued or questioned her on that day because we do not want to ruin our trip. The following day, her husband said he does not know why we were charged with pickup fee so to make it up, he arranged our dropoff to railway for free instead. They also gave tea pack as gift.
Overall, we still enjoyed our trip.
Perfect
308 reviews
4.9/5
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4.9/5
Perfect
SSheng Qian ZhangMy only review ever made. The owners themselves runs the establishment, they give their best to serve and guide you on your tour. The place is quite well furnished and can tell it’s done up not too long ago, well maintained too. Definitely worth trying!
GGuest UserHonestly the service here is the best I’ve had. The woman who runs this place is very thoughtful and nice. She gave me a map and explained where to go and when, also was reachable on WeChat all day long for any questions, offered drinking water and tea. The location is the best I could ask for, on a square where the locals gather at morning end evening to dance, and very close walk to the river. The room has good isolation and is very quiet.
I had a great time here deeply recommend!!!
AAshleyThis city is beautiful on the water, but beware of mosquitoes!
I personally would stay no more than one night. You pay for the great location - right on the river and by all the hustle and bustle. The party does not stop at 10pm - I swear it was loud outside until 2am and you definitely hear it.
The room we chose (with a large patio) was extremely small and cramped. We couldn't enjoy our patio during the summer because there were so many mosquitoes at the door. We left a mosquito-repellant incense at the patio door and that helped a little, but we didn't dare having tea outside like we originally wanted.
The hotel also didn't feel secure. Our room was by the back door, which stayed open for most hours of the day. It was very convenient to get to our room, but the open door felt like a safety hazard. They said that they would close it at midnight, but that is too late for my comfort.
Service was okay at best. They tried contacting us before we arrived but we don't have a Chinese phone number. Responses through WeChat were a bit slow during some hours, and sometimes the front desk was empty. Perhaps we were just unlucky. The morning we left, the manager lady seemed the most competent and warm, but everyone else was a bit lackluster.
The room is old, and the bathroom has rusting metal. Toiletries were at least covered the essentials. No welcome snacks, but at least there were two bottles of water. Is it bad for us to expect more at the price we're paying? Among all the high end hotels we stayed at during our trip at this price point, this was the least impressive by far. The hotel pictures felt misleading on terms of quality and cleanliness.
AApplecThe guesthouse has quite a bit of character. However, the noise at night from the nearby pub and tourists at the riverbank might be a bit disruptive.
The family room is spacious, great for families with kids. Overall, we are satisfied with service and the room.
RRiffrathPros- Great location by the river, beautiful and close walking distance to the food shops, famous bridges and the red lady singing on the boat (5-10mins). Clean warm room. Bit of scuff marks and stuff on the walls and wooden furnitures but overall charming, nice and modern and no like stinky smells from the river/mosquitoes/cigarettes etc. Warm showers and has all the standard amenities (hairdryer, soap shampoo, shaver etc). The manager is super friendly and hospitable even though she doesn’t speak English she really tries her best to help.
Cons- noisy bars and karaoke until 11pm, tour groups in the morning start like at 7am below the balcony (maybe one or two when I was there 2 days) and 9am construction work starts. The free tour is sadly in Chinese only, and the free outfit doesn’t include photos or makeup, it is about 199 yuan for that but if you don’t want photos or makeup it’s free. Don’t think they wash the outfits super often either. Laundry is apparently not a proper one and you have to hand wash. No lifts if you have a lot of luggage.
YYehYehYeh葉子We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main strip (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist strip on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare.
Next, Xiao Dai (小代) who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay.
We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room.
They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning.
Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China.
Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.
SShaneGood location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out.
A few improvements needed:
1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower.
2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive.
3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel.
4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this.
5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor.
6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors.
All in all a good stay but some improvements needed.
Cchatc7the location is good not far from the road
the service is good . the room has heater ,the view is beautiful. no elevator, it hard to find hotel for 1st time traveler . the hotel is opposite site of Nanhuamen on google map, please update hotel name in chinese and telephone number, some taxi driver can help you
CCecilia Saputri GunawanPerfect hotel in fenghuang, you get the best view!
There is an elevator inside (until 4th floor), so you don't have to be tired of going up by stairs. The cleanliness level is perfect, even the balcony floor is very clean. We are very satisfied with this hotel!
We get the rooms at 4th floor
FFrederickyeoThe hotel boasted a prime location, providing easy access to top tourist spots like 红桥 (Red Bridge) and 雪桥 (Snow Bridge). While attending the 翠翠 (Cui Cui) performance, we only caught a brief glimpse of her on the balcony. Our room was cozy and comfortable, especially the spacious King-size bed. However, the room's cleanliness could be enhanced. We found the toilet cluttered with leftover lotion bottles. On a positive note, our host was extremely friendly and helpful, offering valuable insights and tips throughout our stay.”