Guest User
January 31, 2023
Room: "B&B 1001 Nach Haarlem" - Lange Veerstraat 6 2011 DB Haarlem Breakfast: Paarlaarsteeg 2, 2011 TA Haarlem stay from August 25 to 28 (3 nights) A scam! A real scam... The place shown in the photo does not correspond to the Bed & Breakfast building (exhibits 1 and 1bis). The room, the layout, the location, the description absolutely did not correspond to reality: the reservation email specified luxury room “Romantic with roof terrace”. Hello romance!!!! (exhibit 2). Access to the room is via a sordid entrance, not clean and cluttered (rooms 3 and 3 bis) followed by a steep and narrow staircase (rooms 4 and 4bis, not easy to climb with large suitcases)... room is small, poorly arranged, without storage (photo 5), without charm. There is indeed a terrace but contrary to the announcement there is no view of the city: it is sunken, embedded in the buildings (photos 6 and 6bis). Another opening opens onto a filthy and odorous place (photo 7). The room always smells bad, musty, rising pipes and various smells from the surrounding restaurants. The beds are narrow, there is only one bedside table and one lamp for reading and the mattresses are horribly soft (photo 8). The bathroom is very dangerous, very slippery because there is no separation from the shower (photo 9). No product, except shampoo. And the icing on the cake: no cleaning, no change! ! Breakfast is served more than 300 meters from the bed and breakfast. Which was not mentioned at all on the reservation. The Wi-Fi indicated by email is incorrect. The rates charged (€541 for three nights) are completely abnormal. in view of this unpleasant surprise. In short, it's the worst accommodation experience we've had... And of course, no one at reception: the keys are available in a lock box... We must report what appears to us to be a scam. Christian Grau-Stef
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