Grand Skylight International Hotel Shenshan Bay

Grand Skylight International Hotel Shenshan Bay Reviews

Grand Skylight International Hotel Shenshan Bay

Ocean Smart Harbor Park No2, Bai'an RD, Houmen Town, Haifeng, Guangdong, ChinaView Hotel Details
Grand Skylight International Hotel Shenshan Bay
Grand Skylight International Hotel Shenshan BayGrand Skylight International Hotel Shenshan BayGrand Skylight International Hotel Shenshan Bay
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Grand Skylight International Hotel Shenshan Bay Guest Reviews

4.7/5
Outstanding
781 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(781)
Positive reviews(761)
Reviews with photos/video(290)
Friendly front desk staff(132)
Delicious breakfast(95)
Nice sea view(50)
Luxurious(32)
Close to beach(31)
Excellent afternoon tea(30)
Has rooms for families(12)
Negative reviews(20)
Guest User
Superior King Room
Stayed in Oct 2024
Travel with friends
4 review
4.5/5
Great
Posted on Oct 13, 2024
New hotel, both check in Receptionist is excellent, however swimming pool is closed for maintenance. Staff upgraded our rooms to sea view. Good in generally 👍👍
Response from Property: Dear guest, thank you for your recognition and suggestions regarding our hotel! We will expedite the improvement of our internal facilities and look forward to your next visit!
Anonymous User
Superior King Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Checked in at midnight and was welcomed by a helpful male staff! Great hotel with lovely room and staff! A lovely variety of food at breakfast with 財神! Thanks Candy and 小庄! Definitely recommend.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. In the future, we will continue to strive to provide every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
Guoer333
2-bed Room
Stayed in Jan 2024
Family
15 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Thanks Grand Skyline team giving us kindly and friendly stay experience, especially Ms. Jenny’s smile, like Summer day moon, like Winter’s sunshine, let us felt comfortable and warm. Very good hotel, recommendation index five stars *****
Response from Property: Dear guest, thank you for your recognition and trust in our service. We will continue to work hard to ensure that every guest who comes to our hotel can enjoy a perfect vacation!
Guest User
Deluxe Sea View Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel facilities are well-equipped, and the rooms are clean, tidy, comfortable and warm. Jason and Xiaoying at the front desk are very friendly and provide luggage service, help introduce surrounding places to visit, and delay check-out until 14:00. The breakfast is rich and varied, highly recommended!
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Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenshan Bay. We are encouraged by your review. We always believe that attentive service will make guests feel at home. We continue to strive to provide every guest with safety, comfort and cleanliness. We will welcome you back again with fuller service enthusiasm and continuously improving service standards!
Lishisz
Superior 2-bed Room
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on May 4, 2024
Jenny is very welcoming. The twin beds helped upgrade to a sea view. The breakfast was very rich. The hotel is equipped with a heated swimming pool, which is very good.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. We continue to be committed to providing every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
Guest User
Deluxe Sea View Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Jenny provided thoughtful service and upgraded the room to an executive sea view room. The room was clean and hygienic, afternoon tea was provided upon check-in, and the view was nice.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. We continue to be committed to providing every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is in a prime location with convenient transportation. The lobby is simple and elegant. Emily, the hotel receptionist, is enthusiastic and proactive in providing breakfast. The check-in efficiency is high, which is really heartwarming. The hotel rooms are clean, tidy and comfortable. The buffet breakfast has a wide variety and is very delicious. There is also a swimming pool and gym, which is a good place to relax. It is highly recommended to stay at this hotel!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. We continue to be committed to providing every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
Guest User
Deluxe Sea View Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
Xiaolin at the front desk helped to upgrade the deluxe executive sea view king bed for free, and also gave a free buffet breakfast. The service was very good. It's a very good hotel. I am satisfied!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. We continue to be committed to providing every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
六十前後
Superior King Room
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on May 3, 2024
Originally I only booked for three days because I liked this hotel very much. I stayed for two more days. The receptionist at the front desk, Zeng Zhihui, was very professional and enthusiastic. He took the initiative to help solve my mobile phone problem and saved me a lot of trouble. He also arranged to renew the room to meet our requirements and postponed lunch. He is a rare employee. The hotel's buffet breakfast is rich and delicious. The waiters are friendly and friendly. The hotel employees are very polite and will definitely come back to this hotel next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. We continue to be committed to providing every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
Guest User
Deluxe Sea View Room
Stayed in May 2024
Family
5 review
1.0/5
Posted on May 2, 2024
I basically don't leave comments, but this hotel really left me speechless. I read the reviews and they were mostly good, so I went there with high expectations. When I checked in, the front desk lady asked for my WeChat, good reviews, and phone number. I hadn't even checked in or experienced it yet. The next morning, I received a text message asking me to register as a hotel member. The front desk didn't tell me about the membership. The experience was really bad. For a five-star hotel, the service of this hotel is completely substandard. There is an obvious lack of training and service awareness. Now the hardware of five-star hotels is similar. It mainly depends on the service and experience. Service should be provided, not returned. Anyway, I will not stay here again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei Bay with your family during the precious May Day holiday! The hotel management expresses its deepest apologies for your imperfect impression of Grand Skylight International Hotel Shenzhen-Shanwei Bay. Using considerate care and thoughtful and meticulous service to exchange for every guest's satisfaction with the hotel is the goal and direction of our work. Next, we will strengthen training, improve service levels, and create a "home on the journey" for every guest of Grand Skylight.
Jianxiansheng
Superior 2-bed Room
Stayed in May 2024
Family
2 review
4.7/5
Amazing
Posted on May 2, 2024
Jenny provided great service. She helped us upgrade to a sea view room and gave us afternoon tea. We were very happy.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. We continue to be committed to providing every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
Guest User
Superior King Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Jenny is very considerate and enthusiastic. She arranged a free upgrade for me. The room has a balcony with a sea view. The breakfast is also good and I am very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. We continue to be committed to providing every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
Siu.M
Superior King Room
Stayed in Mar 2024
Family
13 review
4.7/5
Amazing
Posted on Apr 6, 2024
I never expected that there would be such a cost-effective hotel in Shanwei Kuinmen. The hotel is very new, the rooms are large, the balcony view is great, the buffet breakfast is delicious, free laundry service, free parking lot, and a five-star hotel only costs about $500/night. Will stay again if I have the chance
Original TextTranslated by Google
6/8
Response from Property: Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. We continue to be committed to providing every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!
Unchan
2-bed Room
Stayed in Feb 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The hotel was very clean and there were a lot of seafood restaurants around. The fishing village scenery was very plain and I was very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your support and trust, and I look forward to your next visit.
Anonymous User
Superior King Room
Stayed in Feb 2024
Couples
14 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Jenny at the front desk upgraded the room type for free, from premium to sea view, and called half a day in advance to inquire about the arrival time and situation. She helped to renew the room the next day, which was very good. Highlights: The facilities in the room are first-class. It is warm as if there is a fresh air system when you enter the door facing south. The hotel is newly renovated as a whole. It is a modern light luxury style that has been popular in the past two years. The materials are solid. The parking lot in the basement is spacious and the lobby is magnificent. The cleaning sister is very polite and moves quickly. The heated swimming pool and gym are clean. Special reminder: The snacks and pork shop for afternoon tea are delicious. Breakfast is delivered to the room at the scheduled time. It is very 5-star 👍🏻👍🏻 There is Chinese food on the second floor of the hotel, which can be ordered and the environment is good. Points that can be improved You can bring a towel to the swimming pool. Although it is open to the public, there is no one, which is very inconvenient. The management of the personnel on the second floor should be strengthened. It is very chaotic. There are all kinds of noises lying on the sofa while playing with mobile phones. There will be engine sounds when fishing boats go out to sea in the early morning in the sea view room. Jenny kindly reminded that earplugs are also provided, but I personally think it is okay. It depends on the person. There are no particularly outstanding sights or food around the hotel, and even having a cup of coffee is difficult, but the hotel environment is indeed good and suitable for relaxation.
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6/9
Response from Property: Dear guest, hello! Thank you for choosing to stay at Grand Skylight International Hotel Shenzhen-Shanwei. Your evaluation is very encouraging to us. We always believe that attentive service will make guests feel at home. In the future, we will continue to strive to provide every guest with a safe, comfortable and clean accommodation experience. We will welcome you again with more enthusiastic service and continuously improved service standards!