HaohanhaiyangHH-HYang
May 10, 2024
Very beautiful hotel, very attentive design, it is a hotel with a strong artistic a**osphere. Standing on the balcony, you can see the beautiful sea view, and you can appreciate the unique scenery of Guilin on the sea without going out.
I placed an order more than half a month in advance, and the order required to arrange a high floor as much as possible. The hotel also accepted my application in the order. But when I checked in and got the room card, not only did I not arrange a room on a high floor, (this is understandable, because sometimes there are relatively many guests, and it may not be satisfied.) And the two rooms I booked were arranged on different floors for me, and then I disagreed and protested before I was transferred back. In other words, it was arranged very casually on the premise that there were rooms on the same floor, and the convenience of the guests was not considered at all. The two rooms are on two different floors. I believe it should not be very convenient for all guests.
For a hotel of such a high grade, this service is not considered for customers at all, and such service does not match its positioning, so the service rating can only be average.
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