Bourou NOGUCHI Hakodate

Bourou NOGUCHI Hakodate Reviews

Bourou NOGUCHI Hakodate

1 Chome-17-22 Yunokawacho, Hakodate City, JapanView Hotel Details
Bourou NOGUCHI Hakodate
Bourou NOGUCHI HakodateBourou NOGUCHI HakodateBourou NOGUCHI Hakodate
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Bourou NOGUCHI Hakodate Guest Reviews

4.2/5
Very Good
40 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(40)
Positive reviews(37)
Reviews with photos/video(5)
Negative reviews(3)
Carol_Zhangminmin
Wamodern Japanese Western Room Non smoking
Stayed in Dec 2023
Couples
9 review
5.0/5
Outstanding
Posted on Dec 6, 2023
It's great. It is recommended to book breakfast and dinner in the hotel at the same time.
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Guest User
Suite
Stayed in Sep 2023
Friends
5 review
3.0/5
Posted on Oct 3, 2023
When people book a hotel, they usually think that booking a room is enough, and there is no option to just click on the first booking option of the hotel on Ctrip. See the red part in the picture. When we arrived at the hotel, we were asked to stay in one room for two nights. If we double the room fee, we contact Ctrip and in the end Ctrip will only bear part of the difference. Most of it is borne by ourselves. The experience is very poor.
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carrie j
Wamodern Japanese Western Room Non smoking
Stayed in Dec 2023
Family
4 review
2.0/5
Posted on Dec 26, 2023
The air conditioner in the bedroom makes a loud noise when it is running, which affects sleep. The sound insulation of the floor is also poor. Someone is running upstairs, and the sound downstairs is very obvious. The bedding is not good, and the pillow is as hard as sleeping on a wooden board. The staff's English proficiency is worrying. The dinner meal prepared for a five-year-old child is exactly the same as that for adults. A bunch of raw food. Except for changing the alcoholic beverage to juice, no other special considerations were made. This kind of service is not proportional to the price. It is far different from the experience I had when I stayed at Noboribetsu Tower a few years ago.
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Guest User
Wamodern Japanese Western Room Non smoking
Stayed in Dec 2023
Friends
2 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Very elegant hotel with good service. The room is huge. clean. The hot spring is also very good 👍 I still want to go there.
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Anonymous User
Wamodern Japanese Western Room Non smoking
Stayed in Jul 2023
Family
10 review
5.0/5
Outstanding
Posted on Oct 12, 2023
It's a very flat hotel that doesn't require extra services. The setting itself is very good.
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Guest User
Ohitorisama Western Room Non smoking
Stayed in May 2023
Friends
19 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Luxurious and comfortable, the room is large, the coffee is fragrant, and the tea set is beautiful. worth multiple stays
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Guest User
Wamodern Japanese Western Room Non smoking
Stayed in Sep 2023
Other
5 review
1.0/5
Posted on Oct 4, 2023
Very bad accommodation experience
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Pak Duen Shen,
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 30, 2023
The room is extraordinarily spacious, facility and decor in the hotel is wonderful, staffs are helpful and pleasant. Should be more flexible regarding guest’s request for late check out
Guest User
Stayed in Dec 2023
Couples
0 review
5.0/5
Outstanding
Posted on Dec 15, 2023
We love this hotel. We stayed on the 9th flloor suite with onsen bath. The room is huge with a big sofa and two twin beds. If we come back to Hakodate, we definitely will stay here again. Good points: - Clean and spacious room - private onsen that you can enjoy as often as you can - Superb Japanese breakfast (they even tried to cater to our special food request - Helpful and professional staffs - Nice location (quiet area, but near all tourist spots) - There are local yummy restaurants near the hotel too.
Guest User
Stayed in May 2023
Solo travelers
0 review
3.0/5
Posted on May 8, 2023
I stayed two nights at Noguchi Hakodate and overall it was good esp. for the food. Yet, the room originally assigned to me upon check-in was far below satisfaction and even a bit astonishing. Specifically, There was been noisy flowing water in the bathroom upstairs and it could also be clearly heard in the living room. Thought it was due to the rainy weather at the very beginning but it continued afterwards at night. In addition, there was sort of construction/elevator noise heard from time to time as well in the room. Two kinds of noises going on continuously in a room and you could imagine how annoying it is. Just my assumption - hotel staff should already know these issues/problems with this room (422) before my arrival but it was still assigned to me. After I told them about it, they quickly said to change a room for me (after a pretty check of the room situation). Quite weird and you know what I’m talking about.
David
Stayed in Aug 2023
Friends
5.0/5
Outstanding
Posted on Aug 26, 2023
Our 3-night stay at Bourou Noguchi was superb. The western breakfast was one of our favorite ryokan breakfasts, and the dinner, bath, and room all exceeded expectations. Great all around, we'll certainly be back.
Guest User
Stayed in Aug 2023
Other
0 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Very nice and relaxing onsen hotel with your own private onsen in your room. Soak in the onsen and great night sleep. Awesome! Very spacious room; one of the largest i have been in in all of Japan. It was very quite with not many guest at the time which was nice. Staff are all very nice and helpful. We really enjoyed our stay and hope to return. Breakfast was amazing.
Julie
Stayed in May 2023
Other
4.0/5
Very Good
Posted on May 11, 2023
The room was above all I could have imagined, with its own entryway and complete living room. I had a room without an onsen. The public onsen was okay, but not really spectacular. If you like a city view, it's good. From the women's onsen, the airport runway is visible and the flight take off times listed, so if you'd like to see planes take off, it's nice. My regret is not reserving a dinner or breakfast. Beware, you can't easily reserve last minute, so do it when you make your initial reservation or call them. I think they do have some pretty spectacular meal options in a lovely environment, but you must have a reservation in advance to experience it.
Guest User
Stayed in May 2023
Other
0 review
4.0/5
Very Good
Posted on May 10, 2023
We stayed here for 4 nights in April during the cherry blossom season. The private onsen was an amazing experience and the breakfast and dinner options at the Hotel were delicious. We had a few food allergies within our family, and the Kitchen was able to make the appropriate adjustments. Rooms come with a coffee grinder/maker, not the espresso machines we expect to have in most hotels. We did have a baby with us, and it was a little challenging with the stairs in the room, but other than that this was the perfect ryokan getaway and we would most definitely come back.
Guest User
Stayed in Dec 2022
Couples
0 review
4.0/5
Very Good
Posted on Dec 6, 2022
Been to Hokkaido many times but first time in Hakodate. Bourou Noguchi is one of the most expensive hotels in Yunokawa area. The Noguchi Group of hotels operates quite a few hotels in the Donan area (southern Hokkaido). Seems most, if not all, of the room are fitted with private onsen. We have a duplex room with living room and bedroom on the lower floor, and bath room on the upper floor. The room size is enormous by any Japan standard. With a premium price you pay, you get almost everything you need in a room, coffee beans and maker, free mini bar drinks, Loccitane toiletries, private in-room onsen, an empty Japanese style living room with no furniture where you can do yoga, two TVs. The room has windows on two sides facing east and west. The hotel as a whole takes a western style of decoration rather than a traditional style. I guess since most of the rooms has its own onsen, as a result the public bath on the top floor is not very outstanding, however, there are free drinks and ice cream on the lounge next to the onsen entrance. And the lounge has a nice view on Hakodate city and Mount Hakodate. Every room has its designated dining room in the restaurant for dinner and breakfast. Both meals serve Japanese and western style dishes. My personal opinion is that Japanese dishes is better. Service in restaurant and front desk is as good as you will find in a Japanese hotel. On the ground floor there is a library, and a bar opens until late. There is not much in the surrounding area except onsen hotels, however, there are noodle shop, sushi restaurant and drug store nearby.