Ryokan Kiritani Hakoneso

The variety is good. The old man in the restaurant is very considerate. He asks the hotel every day to prepare hot dishes and meals on time. The guy at the front desk was also extremely enthusiastic. He didn't bring an umbrella on a rainy day, so he sent us to the station and gave us an umbrella. We didn't take the money to buy an umbrella, and he took the trouble to help us book taxis and reservations.

I went there the day before. I received it at check-in. The welcome tea was very warm and relaxing. The staff was polite, the food was delicious, and the quality of the hot springs was also good. Gora Station and Hakone Park are also within walking distance. It was also convenient for transportation. If I have another opportunity, I would definitely like to use it again. thank you very much.

This hotel in Hakone is really worth recommending. It is only a few kilometers away from the Owakudani attractions and the hot springs are of high quality. Surrounded by the Hakone Museum of Art, Gora Park, and the cable car. The mountains and forests are dense, and the scenery from the room window is beautiful. There is an independent hot spring pavilion and a hot spring pool inside the building. The large glass directly faces the jungle. The small outdoor pool is blocked by a fence, but you can see white clouds drifting across the blue sky. The dinner and breakfast ordered at the hotel were exquisite and delicious, both beautiful and delicious.

The service of the service staff is good, but the room facilities are very poor, very old, there is no shower in the room, and the windows cannot be opened, so the experience is not good.

Mi experiencia en el Kiritani Hakoneso fue profundamente desalentadora y, francamente, una afrenta a los estándares de hospitalidad japonesa. La habitación que se me asignó estaba notablemente sucia y emitía un olor desagradable que indicaba una clara falta de limpieza y mantenimiento. Los muebles y las instalaciones mostraban signos evidentes de deterioro y envejecimiento, lo que contribuyó a una sensación general de descuido. El servicio del personal dejó mucho que desear, con una falta de atención y profesionalismo que no se corresponde con las expectativas de un establecimiento de este tipo. La ausencia total de acceso a WiFi, en una era donde la conectividad es fundamental, es inexcusable y muestra una falta de consideración hacia las necesidades de los huéspedes. En conclusión, el Kiritani Hakoneso es, sin lugar a dudas, el peor hotel en el que he tenido el desafortunado placer de hospedarme en todo el país. Su falta de limpieza, comodidad y atención al cliente representa una vergüenza para la reputación de la hospitalidad japonesa. Recomiendo encarecidamente buscar alojamiento en otro lugar para evitar una experiencia similar. 私の桐谷箱根荘での経験は、非常に落胆し、率直に言って、日本のおもてなしの基準に対する侮辱でした。私が割り当てられた部屋は著しく汚れており、不快な臭いが漂っており、清掃とメンテナンスの明らかな不足を示していました。家具や設備には明らかな劣化と老化の兆候があり、全体的に手入れがされていない印象を与えました。 スタッフのサービスは期待される水準に達しておらず、注意欠如と専門性の欠如が目立ちました。WiFiの完全な不在は、接続が重要な時代において許されるものではなく、客のニーズに対する配慮の欠如を示しています。 結論として、桐谷箱根荘は、間違いなく、私が国内で宿泊した中で最も不幸な喜びを得たワーストホテルです。清潔さ、快適さ、お客様への配慮の欠如は、日本のおもてなしの評判にとって恥ずべきものです。同様の経験を避けるために、他の宿泊施設を探すことを強くお勧めします。 My experience at Kiritani Hakoneso was profoundly disheartening and, frankly, an affront to the standards of Japanese hospitality. The room I was assigned was noticeably dirty and emitted an unpleasant odor, indicating a clear lack of cleanliness and maintenance. The furniture and facilities showed obvious signs of deterioration and aging, contributing to an overall sense of neglect. The service from the staff left much to be desired, with a lack of attentiveness and professionalism that did not meet the expectations of such an establishment. The complete absence of WiFi access, in an era where connectivity is crucial, is inexcusable and shows a disregard for the needs of guests. In conclusion, Kiritani Hakoneso is unequivocally the worst hotel I have had the unfortunate pleasure of staying in throughout the country. Its lack of cleanliness, comfort, and customer care is a disgrace to the reputation of Japanese hospitality. I strongly recommend seeking accommodation elsewhere to avoid a similar experience.

The staff are kind.