Guest User
January 3, 2024
I remember visiting with a friend about 10 years ago and the French dinner was delicious, so I went back with my family this time. Dinner was still very delicious and I was very satisfied! I specified a room that had been renovated, so the room was clean and nice. Also, although the hot springs were small, they had both open-air and indoor baths, and the quality of the hot springs was so good that it left your skin smooth. Oshimurak's customer service is quite sloppy (to put it simply, it's easy). Since it was high season, the price was enough to stay at the best hotels in Tokyo (hotels where you can receive the highest level of hospitality), but when you compare it, it's quite inconsiderate, and I wonder if they won't even say that. My impression was that the level of hospitality was not high. However, I didn't feel particularly bad about it, and I was able to respond appropriately. By the way, when I stayed there before, the price was quite low before the renovations (unrenovated rooms are still cheap), so I didn't care about the customer service, and I had the impression that it was an extremely cost-effective hotel. It's natural that the price will go up when you renovate, but if you're going to raise the price, you have to raise the level of service at the same time.I got the impression that it wouldn't be worth it. As I have written a lot, the stay is basically very comfortable, and if it matches the place you want to go and your budget, it is a hotel you can stay at with peace of mind (^^)
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