Hakone Hisui
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakone

Hakone Hisui

Health Protected
837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone Town, Ashigarashimo District, Kanagawa Prefecture 250-0631, Japan
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When you stay at Hakone Hisui in Hakone, you'll be in the mountains, a 4-minute drive from Ōwakudani and 9 minutes from Hakone Kowakien Yunessun. This upscale hotel is 7.5 mi (12.1 km) from Lake Ashi and 8.6 mi (13.8 km) from Gotemba Premium Outlets.Show More
We Price Match
hotel overview picture
4.6/5Cleanliness: 4.6
All 4 Reviews
Amenities
ParkingFreeHot SpringSaunaMassage RoomMeeting RoomKTVLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Train: Ubako Station
(4.8 km)
Train: Togendai Station
(5.2 km)
Landmarks: Hakone "Rene Lalique" Museum
(170m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Twin Room with Bath
1

Twin Room with Bath

Has window
Non-smoking
Private Bath
Daily Housekeeping
Room Details
Check Availability
Triple Room with Bath
1

Triple Room with Bath

Has window
Non-smoking
Private Bath
Daily Housekeeping
Room Details
Check Availability
Deluxe Triple Room
3

Deluxe Triple Room

2 Small double beds
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Japanese-Western Mixed with Bath
1

Japanese-Western Mixed with Bath

Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability

Guest Reviews(4)

4.6/5
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. £0.94). Trip Coins can be used to save instantly on room rates.

Guest User
December 16, 2023
very very good
Original TextTranslation provided by Google
Guest User
December 8, 2023
Room is huge for Japanese standard , of course we paid a lot for it. It may have looked good 10 years ago but it is only ok in today’s standard . Bad thing - NO VIEW ! our room with a Huge balcony faced a car park , I guess that’s why they sell this room to Non-Members . Thus the Balcony serve no purpose bcos there’s no view . Parking is easy , including access to basement parking . The public onsen is not bad with 2 outdoor onsen . The in-room private onsen is convenient but there is No View . I specifically requested for room with a view (not car park view) for the price I paid but knowing the Japanese inflexibility, it will be impossible to have a room change after they have allocated one , plus they r running full capacity with inadequate manpower. Breakfast standard is way below par for this level of luxury club standard . I had much better breakfast for room half this price . They should do a lot better in the selection and quality of the breakfast. And we have to queue 30 mins for a table. The service staff was trying to separate us from the member guests with different route , access , etc … again for the price I paid , it is totally not worth it , be it the property , the service , or the quality of the breakfast. Overall - I will not stay here again . There is nothing good at this price that will entice my return.
Guest User
July 15, 2023
I didn't get the service I expected. The room was spacious and the amenities were good, but the customer service was a bit off. I felt like they prioritized employees over the customer experience.
Original TextTranslation provided by Google
ヒロミツ
November 28, 2021
There were only two welcome drinks. I stayed for two nights, so I wanted 4 bottles. I want to stay there again next year
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 15:00–20:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.6/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2008
  • Number of Rooms: 8
When you stay at Hakone Hisui in Hakone, you'll be in the mountains, a 4-minute drive from Ōwakudani and 9 minutes from Hakone Kowakien Yunessun. This upscale hotel is 7.5 mi (12.1 km) from Lake Ashi and 8.6 mi (13.8 km) from Gotemba Premium Outlets.

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a sauna, and karaoke. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a vending machine.

Satisfy your appetite for dinner at the hotel's restaurant, ICHIYUU, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Hot Spring
Meeting Room
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About This Property

Distance to Train Station4.84KM
Average Price FromGBP680
Hotel Star Rating4