Hokujo, Hakuba, Kitaazumi District, Hakuba Village, Kitaazumi District, Nagano Prefecture, 399-9301, JapanView Hotel Details
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Hakuba Highland Hotel Guest Reviews
4.1/5
Very Good
21 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(21)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(2)
Jirawoot
North Alps Side Twin Room
Stayed in Jul 2024
Couples
5 review
4.2/5
Very Good
Posted on Jul 25, 2024
No lunch but good onsen
ChiungYao
North Alps Side Twin Room
Stayed in Oct 2024
Family
22 review
1.7/5
Posted on Oct 29, 2024
The hotel is obviously very old! The whole room was filled with a smell. Although it wasn't very smelly, it was still uncomfortable. There was a big difference in the height of the bathroom in the room. You had to be careful when entering and exiting.
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Yizhiwulang
Standard, Twin with Bath, Mountain View
Stayed in Jun 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The hotel is located on a hillside behind Hakuba Station. It takes about 15 minutes to walk one kilometer through the fields, which is very convenient (it seems that you can also contact the front desk to have someone pick you up). The hotel's dinner is a buffet, with all-you-can-eat sashimi and sushi, and you can enjoy the snow-capped mountain scenery from the restaurant window. Hotel guests can soak in the open-air hot spring for free. The open-air hot spring faces the snow-capped mountains. The experience is very good. There is ice water in the refrigerator in the room, which is not very considerate. The hotel has a sense of history and has many works of art. It is definitely a treasure hotel in Hakuba Village. There are several scheduled shuttle buses every day at the hotel entrance to the surrounding scenic spots, and it is also very close to Ode Park. I will stay here again next time I come to Baima Village!
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6/18
Nista
North Alps Side Twin Room
Stayed in Sep 2024
Travel with friends
4 review
4.5/5
Great
Posted on Sep 5, 2024
Beautiful view. Plenty of breakfast and dinner. The onsen is nice and spacious. There is a private onsen that needs to be reserved. The staff provides good service. The room may be a bit old but it is clean. The air is very good because it is on a mountain. I recommend it.
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Guest User
North Alps Side Twin Room
Stayed in Nov 2023
Family
21 review
3.7/5
Posted on Nov 12, 2023
The location is pretty good! The Daikiri furo is very good! Because the hotel is under construction! The service staff took the initiative to give us discount coupons! I think it’s a very thoughtful arrangement! Otherwise, as soon as I arrived at the door of the hotel, I would see the scaffolding workers working on the scaffolding, and I would not feel very good at the moment...
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itsok001
North Alps Side Twin Room
Stayed in Dec 2024
Solo travelers
15 review
2.5/5
Posted on Jan 11, 2025
Older, but good
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Guest User
North Alps Side Twin Room
Stayed in Jan 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 8, 2023
The experience of staying in Ditian, the hotel's management level is very high, the staff are very helpful to the guests, have rich experience in receiving foreign guests, and understand the needs of foreign guests.
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Guest User
Stayed in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 4, 2023
The hotel has a wooden charm about it. It had a very nice onsen which is well managed and with outdoor snow experience. The view from the hotel was amazing, you could see the entire mountain range and valley.It was total bliss. The hotel staff was kind and cooperative.Its located 15 min walk from the station and I would recommend you take that walk as it's very scenic ( if you have less luggage). The breakfast was good and the coffee was very good. I would like to visit this town again someday.The price was a very good value for room and facilities.
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Guest User
Stayed in Jul 2023
Couples
3.0/5
Posted on Jul 10, 2023
The sound of doors opening and closing is loud and wakes me up in the middle of the night or early in the morning. Although it was a non-smoking room, the smell of the air freshener when I checked in was so strong that I felt sick, probably because the previous guest had smoked. Dinner time is decided on a first-come, first-served basis, so if you check in at 5:30, dinner will be at 7:30 and you'll have to wait an hour to take a bath, so you could have arrived at 6:30. The buffet has a lot of variety, but it's all normal and nothing particularly delicious. Is it worth the price? If dinner is late, breakfast is also late, starting at 7:50. It's best to check in early and decide on dinner and breakfast times before heading out.
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Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 5, 2023
This hotel stands on a hill behind Hakuba Station. The building itself seems to be quite old, but there are two hot springs. One is a day-use bath that has been there for a while (it gets crowded depending on the season and time of day), but the other seems to have been newly built, is clean, and is only for guests staying at the hotel, so it is comfortable and not crowded, and the view is great. The quality of the spring is okay. It didn't feel as slippery as the hot springs in Happo. Also, because of the location, you can see a great view of the Hakuba mountain range from both the hot springs and the lobby. This is one of the hotel's selling points, so I recommend a room on the mountain side if possible. Another thing is that the food was good. There was a wide variety, and each one was delicious. The rooms are just like a normal hotel. There was only one small elevator, so it was a bit difficult to wait depending on the time of day.
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Guest User
Stayed in Sep 2022
Couples
4.0/5
Very Good
Posted on Sep 18, 2022
Second stay. Definitely recommended if you want to see the mountain scenery from your room in Hakuba. Even if it's cloudy, the scenery you see will change depending on the wind direction, so you can expect to see a spectacular view for a moment. The room has the feel of a resort from the good old days, but it has the atmosphere of being in a hotel in the Swiss Alps. This time, it was cloudy and I couldn't see the spectacular view from the bath, but I was able to enjoy the view from my room and dining room. I usually sleep with the curtains open. When there is moonlight, you can see the mountains rising from your bed. There is now an observation deck (rooftop of a separate building) that was not there before, and you can now enjoy the scenery when it is fully open. The spiral staircase from the first floor is scary at night, but I thought it would be a good idea to go up it at least once while you can. The shop also has time service, which makes you feel like you're getting a little bit of a benefit, but I felt that if you get a discount for guests, you can shop anytime and feel good. During time service hours, the small shops were crowded, so it was difficult to wander around and make a selection. The only slight difficulty was lining up at the entrance when the meal started. This time, I tried staying at another hotel in Hakuba before staying there, but next time I would like to relax by staying for 3 consecutive nights or more, taking into account that I might not be able to see the mountains due to the bad weather. .
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Guest User
Stayed in Aug 2022
Family
5.0/5
Outstanding
Posted on Aug 4, 2022
This is my second stay here, the first being 3 years ago. The facilities as a whole are showing their age, but there are no complaints about the staff's service and thoroughness of cleaning. There are so many different and varied hikes to choose from, both in the evening and in the morning, that you won't be able to do them all in one session. There are two baths that we are proud of, and the ones reserved for guests are new and comfortable. It's free to take a bath after checking out, so I stopped by on my way back from Happoike. I would like to use them again.