Beach Hotels in Ha Long

This hotel was stunning, rooms, view, food and staff were 5 star. Trang was amazing and helped us with suggestions on where to go in the city and we were very pleased. They changed money for us multiple times with no hesitation. Helped us organise taxis, and were over all so helpful and friendly. Breakfast was lovely with a huge variety of food. Shower was probably one of the best we have had in vietnam ...hot water great pressure amd spotless.

We stayed here towards the end of our trip. It was a great place to switch off and relax on the balcony, read a book, go to the gym, go for a swim in the pool etc. There are lots of kids around given it's a family friendly place. The buffet breakfast was really yummy with lots of different options (I'm gluten intolerant and there was still plenty to choose from). We paid for the buffet dinner one night which was nice however, I was expecting there to be some drinks other than water and tea/coffee on offer, you could buy drinks through the bar for an additional cost. Grounds are kept really well and the boat to and from the mainland was cool too.

Very nice hotel. fully equipped. Highly recommended, very close to the seaside, complete facilities around the hotel, warm hotel service, delicious breakfast, friends can book with confidence.

Great experience at the top hotel Ha Long ♥️. Stepping into the hotel door, what impressed me and my wife the most was the way the receptionist named Vy and bellman Hiep helped me and I check in very enthusiastically. Another plus point is that the rooms are clean and fully equipped. I had a warm birthday at ksan.

The hotel has many smart modern features worth trying, especially lights that change color to your liking. The hotel next to Vincom is easy to move around for shopping, and the view of cafe T9 overlooking the city center and the bay is super awesome.

Welcome tea as soon as you enter the hotel, the location is ok, next door is the Wyndham Hotel, the room is large, you can see the sea view and the Ferris wheel when you open the window, there is a distance from the lively eating place, walk for about 10 minutes The breakfast is very rich and diverse. There are many choices. The service staff in the lobby is also very kind. I did not meet a Chinese-speaking waiter, but basic English communication is OK.

The service is very good, and communication with the front desk staff is barrier-free, and they can basically speak Chinese (Ruan Shiyu's Chinese is very good, and those who don't speak English well can talk to her directly). The stay is very comfortable and the food is rich. The only drawback is that it is a bit noisy facing the street, but it is still five-star praise. Come again next time.

Room is superb clean. Facilities are good. Location wise is far from tuan chau harbour & Bay chai harbour. Do not trust the transport that arrange by hotel's lady! Is not even taxi nor hotel's car, is a personal car who trying to charge high price. (1) We requested hotel to pick us up at 14km away from. Pre-comunicate via WhatsApp is 200k vnd, and when we arrived hotel, the guy intend to charge us 250k vnd but lastly we show him supporting proof & called hotel then only allowed 200vnd. (1) we also ask the hotel lady to book taxi from hotel to 6.1km away for where our bus pick us. Same guy again, with same trick. We ask the lady how much will be the cost , she ask us not to worry as is meter will 1km 12k vnd. Then we insist and the price range then she mentioned range 100k-150k. When end of the trip. We are asking to pay for 150k vnd without using meter. Conclusion, very nice & clean hotel but do not ask hotel reception for taxi. Or if want, insist them to book a proper taxi for u with pre-agree price. Not personal type car.

We stayed in a 2BR apartment, which was cosy, but adequate for our family of four. Having 2 bathrooms was great, and the A/C was lovely and cool. The kitchen only had 4 glasses, 2 coffee cups, some tea/coffee, a kettle and a fridge, so not setup for any sort of self-catering. Rooftop pool was well utilised by our family during the limited opening hours (closed during the middle of the day). Gym was well equipped but warm with no A/C or fans. We didn’t use the indoor pool, although it looked nice. Restaurant was fine for breakfast - mix between set menu and buffet, depending on the day. The staff were excellent. In the restaurant, Rosie was always helpful and happily shared ideas for planning our days. The hotel reception staff - in particular Ms. Nga and Ms. Thu, helped plan several activities, including booking massages, taxis, Ha Long Bay tour and airport transfer on arrival, and transfer to Hanoi on our behalf. Overall we were very happy with our stay.

The location is good as it is across from Sun World and on the main road. I think the service is good~^^ Each room will have a different view, but I think the room I'm in is at the back, but the view is good^^ The breakfast was good and there were many kinds so I didn't have enough. But not all rooms are the same. I think the shower line is short and water comes out from the top. Maybe I can't do it, but it doesn't come out. And even though I turned it to cold water, lukewarm water comes out.