Hotels Near Uraniya beat office department of wildlife conservation in Hambantota

We had a terrible experience at this hotel. When we requested to change our breakfast to dinner, we were met with a flat-out refusal, despite hearing that they accommodated a similar request for another couple. Their excuse was that the other couple had booked through ***********, insinuating that they might leave a review there. This blatant favoritism and lack of fairness in customer service were incredibly disappointing. I would not recommend staying at this hotel. In addition to the above grievances, the breakfast at this hotel was abysmal. The quality and variety of the food were subpar, and it left a lot to be desired. To make matters worse, the air conditioner in our room was malfunctioning, causing it to drip water all night, making our stay uncomfortable and sleep-deprived. This combination of poor service, unfair treatment, terrible breakfast, and room issues made our experience at this hotel truly dreadful. I would strongly advise against choosing this establishment for your stay.

My original plan of a 1-night stay turned into 3 nights purely based on the property and the team. The rooms are spacious and well appointed, with clean linen and towels. The wooden floors are a nice look and feel. The air-conditioning works very well. An unbelievable amount of space for work / lounging. The room itself has a work desk which is perfect for remote work. The balcony is small but functional, and overlooks the majestic Tissa Lake. Spacious terraces on the 1st and 2nd levels as well as a rooftop with spectacular views of the surrounding fields and the lake. I got plenty of work done and attended web-based meetings in peace, against an amazing backdrop. At the end of the day it is the people that make a difference, and this is where Yasith and his team were exemplary. From his kind, attentive service to the care he displays to guests and the property (and of course by the way he treats Kalu, the adorable orphaned puppy), Yasith leads from the front. I noted among other things his meticulous bookkeeping skills, which is a rare find for any property. Suffice to say I have found my stay whenever I return to Tissa. What better place for a morning/evening stroll than the bank of Tissa lake. For any reasonable person willing to stay at a 3-star hotel and not expect 5-star amenities, Serene Park Hotel by Ark has all the right things in place. Full disclosure, I did not have any meals at the premises; as I am very familiar with Tissa I enjoy the many local options available nearby.

The hotel service is good, and there is a resident singer at the bar in the evening! There was a barbecue in the evening and I grilled a lobster. It didn’t feel fresh. But don’t worry too much about it in Sri Lanka. It can’t be compared with that in China.

Nice rooms overlooking extensive rice paddies. The restaurant and pool were also located so as to overlook the same view. I think most visitors are coming to visit Yala Park. Available material indicated that there were nature hikes and a visit to a place where buffalo curd (yogurt) was produced. However upon inquiry, we were told that the buffalos were gone and that there were no hikes. It would probably be best to remove these suggestions from company material. However we did find a very nice hike through adjacent village back roads. The manager was very nice.

Great ambience and staff were amazing, we liked the way how they treated us and they were very friendly. I would suggest everyone to visit this amazing place if you are planning to Yala. The only drawback is, it is but far from the park. You need to travel for 30minutes. But, the accommodation is extraordinary.

Amazing experience. One of the best hotels we've stayed at. The food is incredible, my wife is gluten free and has coeliac, therefore, she becomes very sick if she's eats food containing gluten. The head of the restaurant, I believe his name was Dilshan (apologize if this is wrong) was outstanding, he went out of his way to go through all the meals with my stating which ones were gluten free and even provided a plate of desserts which he got the chef to make specifically for her. Such a kind hearted gentleman. The service was phenomenal as per the other Jetwings we have stayed at. We will definitely be back.

Everyone said that this hotel is good, but no one said how pristine the road in is. If you only stay for one night and leave Yala, please do not book this hotel, especially during the rainy season, otherwise you will probably have to drive for several hours and face floods under heavy rain. Jinshan car did not dare to wade into the water rashly and had to ask for help from a jeep (additional fee). Another important information is that there are many mosquitoes in the room. People who are afraid of insects must not come here. If you are not afraid of insects, please bring toilet water.

The beach at the hotel is too wavy to swim and can only bask in the sun. But not far away, there is another public beach more than 100 meters, where you can swim. There are many choices for buffet breakfast and dinner, and the taste is good. Of course, there are occasional mistakes, such as grilled too raw beef shoulder. There are very few things for children to entertain. There is a game room where you can draw, watch TV, play games, etc., but the maintenance is not very good. The service is generally good, ushered in. However, there are more ingredients for the show, and some details need attention. Overall, the price / performance ratio is average, and it should be done.