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5 star

Renaissance Hamburg Hotel
4.1/584 Reviews

Renaissance Hamburg Hotel

Hamburg|0.83km from Hamburgischer Anwaltverein e.V.
Stayed there three nights earlier this week. Nice central location, clean and spacious room, good food, friendly reception people, but..... In short, when reserving online, I wrote just one thing in the 'special requests' section, and that was ”As quiet a room as possible please.” I suppose the best and most truthful possible answer to this would have been, ”Sorry, that just won't be possible at the moment because there is loud construction noise all day long, starting at 7 a.m.. We have reserved a room for you at the nearby Marriott instead.” That is of course not what happened. This situation may of course not be entirely the case for every single room. A receptionist told us there were three separate construction projects happening and each affected a different part of the hotel. (None are in the hotel itself.) We had room 524, which is next to a fire escape stairway. I suspect the construction in question was below the bottom of the stairway as the noise seemed to come mainly from there. On Monday morning the jackhammers started at 8 a.m., On Tuesday they started at 7:30 and on Wednesday at 7 a.m. Yesterday (Wednesday), we came back in the middle of the day, hoping for a short nap as the workers took their lunch break, which they did at 12:15. No luck. The hotel ran a pre-announced test of the fire alarm on our floor at 12:35. It rang 8 times. The construction work restarted just after 1 p.m. I measured it at a constant 50 dB using an app on my phone. I feel quite strongly that the rooms in the areas most affected by the construction noise should not be on sale at all. If not, there should be a warning on the website that it will be noisy, advising prospective guests that they should really choose somewhere else for the time being. Yes, I realize that would be a tough decision, but you are putting your reputation on the line at the moment, and the current message seems to be that you don't care.

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Top rated hotels in Hamburg

Searching for hotels near Hamburgischer Anwaltverein e.V.? Compare room rates and reviews to find your ideal stay.
Renaissance Hamburg Hotel
4.1/584 Reviews
Stayed there three nights earlier this week. Nice central location, clean and spacious room, good food, friendly reception people, but..... In short, when reserving online, I wrote just one thing in the 'special requests' section, and that was ”As quiet a room as possible please.” I suppose the best and most truthful possible answer to this would have been, ”Sorry, that just won't be possible at the moment because there is loud construction noise all day long, starting at 7 a.m.. We have reserved a room for you at the nearby Marriott instead.” That is of course not what happened. This situation may of course not be entirely the case for every single room. A receptionist told us there were three separate construction projects happening and each affected a different part of the hotel. (None are in the hotel itself.) We had room 524, which is next to a fire escape stairway. I suspect the construction in question was below the bottom of the stairway as the noise seemed to come mainly from there. On Monday morning the jackhammers started at 8 a.m., On Tuesday they started at 7:30 and on Wednesday at 7 a.m. Yesterday (Wednesday), we came back in the middle of the day, hoping for a short nap as the workers took their lunch break, which they did at 12:15. No luck. The hotel ran a pre-announced test of the fire alarm on our floor at 12:35. It rang 8 times. The construction work restarted just after 1 p.m. I measured it at a constant 50 dB using an app on my phone. I feel quite strongly that the rooms in the areas most affected by the construction noise should not be on sale at all. If not, there should be a warning on the website that it will be noisy, advising prospective guests that they should really choose somewhere else for the time being. Yes, I realize that would be a tough decision, but you are putting your reputation on the line at the moment, and the current message seems to be that you don't care.
Hamburg Marriott Hotel
4.3/593 Reviews
We travel to Hamburg regularly for 2-4 days and will likely stay again at this Marriott: great location, feels safe even late to walk home, clean though unfortunately carpet, good bed, nice bathtub, water kettle and tea selection. American standard service attitude. Note that the bar at the hotel did not have a trained bar tender - they can only make drinks that are exactly on the menu. Not a big deal for us but surprising. We are still careful with Covid, staff wore masks, other customers mixed.
Ruby Lotti Hotel Hamburg
4.1/591 Reviews
We stayed for only one night in July, but this hotel was the perfect stop for our travels. The location in the city is central but not too loud and the interior design is stylish and relaxing. We thought the shower in the middle of the room was a fun detail! Another highlight was the breakfast. It was interesting, generous and tasty!
Ibis Budget Hamburg St Pauli Messe
3.5/520 Reviews
Less than 2min from tube station St Pauli and two blocks away from the world famous Reeperbahn, this Ibis Budget is great for all kinds of guests: those on business and who need only a bed and breakfast the next day, those who'll spend the day wandering around the city, among others. The standard is the very same all over the world, so no complaints abou the size of the room and not having this and that are accepted or fair. Being Hamburg a tourist magnet, the price is far too high for a standard IB, especially in the summer, when it can cost as much as a Mercure or even a Pullman elsewhere. Breakfast is basic but you find something to start the day with. The staff could perhaps be friendlier, tough the blond lady heading the reception is sweet for all of them.
Radisson Blu Hotel, Hamburg
4.3/569 Reviews
As I travel very frequently for leisure and business I have a broad frame of reference. This hotel has positively surprised me. Many hotels still use Covid as an excuse to strip down their service. Not this one: extremely friendly, helpful and anticipating reception staff (big compliment and thank you to Uwe Ahlburg at the reception - one of a kind customer oriented top professional - really OUTSTANDING). You get water, slippers and full amenities in your room. They offered a second bottle at check in just in case that you dont have to walk down again. Hotel still offers desinfection everywhere. Room is clean and was desinfected. Beds are very comfy, room not huge but big enough, bathroom has sufficient space to deposite all items, light is good and magnifying mirror is effective. Only item to improve is the coffee was only decaf and not sufficient milk powder and I could hear a bit from other guest through connection door. Check in and out very effective. Asked for a taxi in a hurry and staff walked over for me to get it as fast as possible. Its not a luxury 5 Star super fancy place but if back in HH I’d still prefer it over those as in the end service makes the difference and not the price / look of the furniture. Excellent value for money.
Premier Inn Hamburg City Millerntor
4.5/538 Reviews
In the holliday inn, the rooms are too small, the rooms are too small, and the hotel is next to the red light district, going south and west are the red light districts, there are more drunken people in the evening and early morning, and the public security situation is average.

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