Holiday Inn Express Hangzhou East Station

The hotel is located next to a mall which is excellent for us. We had our meals at the restaurants there for 3 nights trying the local cuisine. There is a local supermarket at the basement of the mall where I bought a few local sweets to bring back as gifts for friends. We bought the local mandarins (cuties) and mangoes to try. The staff here is impeccable and I would give 10/10 for their great service. The staff like Ms Pretty ( if I spell correctly) went the extra mile. She would translate the names of places of interest (in English) to Mandarin. She gave us the map of Hnagzhou and highlighted the places of interest when we asked for advice. Then she would call a taxi for us (using the local apps) and personally escort us to the taxi to tell the driver (in Mandarin) to take us to the place of interest we wanted to see. She spoke to us in English so there is no communication barrier. This is an awesome hotel I would highly recommend as a Singaporean traveller as the room is clean and the location is fantastic.