UrCove Hangzhou North Grand Canal Reviews
UrCove Hangzhou North Grand Canal
89 Huayuangang Street, Hangzhou, ChinaView Hotel Details
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UrCove Hangzhou North Grand Canal Guest Reviews
4.7/5
Outstanding
902 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(902)
Positive reviews(890)
Reviews with photos/video(193)
Awesome amenities(104)
Friendly front desk staff(93)
Classy environment(88)
Large rooms(44)
Delicious breakfast(37)
Many amenities(27)
Well decorated(23)
Perfect for business trips(16)
Negative reviews(12)
Around the Globe
Superior 2-bed Room
Stayed in Dec 2023
Family
47 review
Posted on Dec 25, 2023
This hotel location very far from Metro station, around 1.5-2km.
And very far from shopping street and not easy to find foods.
This hotel looks like a new hotel condition,
Room very spacious and clean.
Have free washing and drying machine.
Internet very poor connection.
You cannot work here if your works need internet connection.
But so far, price vs quality very worthed to stay in this hotel.
I still recommend others to stay in this hotel.
Response from Property: Dear Guest: Thank you for taking a moment from your busy schedule to share your experience! We appreciate your comments and constructive criticism as it is through this feedback that we know how and where improvement is needed. Your satisfaction is very important to us and we will try our best to make sure all of our guests have a rewarding stay. Be assured that we will follow-up on the issues you raised so that we can improve our guest's experience. —— General Manager Anthony Dai
Devione Marquette
UrCove Superior King
Stayed in May 2024
Solo travelers
14 review
Great
Posted on May 24, 2024
The hotel was nicer than I anticipated. The for event I was attending, the local was very nice. I really enjoyed the heated toilet seat in the room. I was also impressed to see a bar in the hotel lobby.
Response from Property: Dear guest, hello! Thank you for your strong support to Hangzhou Gongshu Grand Canal Yifu Hotel, your satisfaction is the driving force of the hotel, no need to say, come often! I wish, smooth work, good mood every day! -- Hotel General Manager Anthony Day
Around the Globe
UrCove Superior King
Stayed in Feb 2024
Family
47 review
Great
Posted on Feb 27, 2024
The hotel was very nice, clean and comfortable to stay.
But you do not need to take the breakfast, because the breakfast very poor, very little menu to had the breakfast and coffee machine cannot in use / broken.
Thank you.
Response from Property: Dear Guests,We’re so thrilled to know that we were able to met your expectations during your time with us, we are looking forward to welcoming you back again during your next stay in our city.Sincerely,
Mazen Faisal Mahmoud
Superior 2-bed Room
Stayed in Jan 2024
Business travelers
29 review
Very Good
Posted on Jan 23, 2024
Nice place
Guest User
UrCove Superior King
Stayed in Jun 2024
Couples
2 review
Outstanding
Posted on Jun 16, 2024
The room is very good, the sound insulation is also very good, the bathroom is also a smart toilet, the environment is elegant and very secluded. The lady at the front desk is very nice and the service attitude is very enthusiastic. In short, I will stay here again.
Original TextTranslated by Google
Response from Property: We are very pleased to see your simple yet profound praise! We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hangzhou Gongshu Grand Canal Yifei Hotel is a young and vibrant hotel that shows its unique charm to guests with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time. --- Anthony Dai, General Manager of the Hotel
Guest User
UrCove Superior King
Stayed in Jun 2024
Other
7 review
Outstanding
Posted on Jun 9, 2024
The hotel has complete facilities, high-end atmosphere and class. There is a tea room and a gym on the first floor. The room decoration is very stylish, the bathroom is separated into dry and wet areas, and disposable supplies are fully prepared, as well as tea bags and coffee capsules.
Very smart room, touch screen and voice-controlled central control (you can call the front desk for various things), voice-controlled curtains, and the toilet is also smart!
Sister Liu at the front desk was also very enthusiastic and helped to upgrade the room type. The room card was invalid when I checked out late the next day and she took the initiative to deliver it.
Original TextTranslated by Google
Guest User
UrCove Superior King
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 8, 2024
There is a small bar on the first floor of the hotel with a nice environment. There are free drinks and snacks in the room, a coffee machine, smart facilities, clean and tidy, very good. The hotel service staff is of high quality and very humane. Because I arrived early, if there was a room available, they also helped to upgrade the bed and check in in advance for free. Thumbs up 👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your presence, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! --- Anthony Dai, General Manager of the Hotel
Guest User
Superior Queen Room
Stayed in May 2024
Couples
8 review
Outstanding
Posted on Jun 5, 2024
The hotel is quiet and comfortable. It is also very comfortable to sit in the cafe downstairs. The slippers in the room are of particularly good quality. The only drawback is that the TV does not have on-demand programs, but it can be projected.
Original TextTranslated by Google
Response from Property: Dear guests, Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Hangzhou Gongshu Grand Canal Yifei Hotel will always stand in this city, waiting for your arrival! See you there! I wish you a happy life! --- Anthony Dai, General Manager of the Hotel
Fr_fang
Superior Queen Room
Stayed in Mar 2024
Solo travelers
8 review
Outstanding
Posted on Mar 24, 2024
Overall, it's a five-star rating. I arrived early on Saturday morning. I heard that the hotel was full the night before, so I couldn't check in. I stored my luggage and went out to play. I came back in the afternoon to check in and upgraded the room type. It's a new hotel with new facilities. Is the hotel located in a new park? There are not many people, but it's still a long way to the subway station. The bathrobe is quite special, and there is also a hat, which is their specialty. I went to breakfast late, so there was no fruit, but there were still a lot of other food. The capsule coffee was from Peel's, **, hhh, the lobby is large, the elevator is fast, and the shower water pressure is very good, which is good. The takeaway delivery is also timely.
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6/20
Response from Property: We are very pleased to see your simple yet profound praise! We pursue providing the most considerate and meticulous services to each guest and bringing them a value-for-money experience. Hangzhou Gongshu Grand Canal Yifei Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time --- Hotel General Manager Anthony Dai
Kaigailingquxiangxiang
Superior 2-bed Room
Stayed in May 2024
Friends
2 review
Outstanding
Posted on May 7, 2024
The room is very good. I didn't take photos. There is a capsule machine in the room. It's not far from the subway station. The breakfast is very rich. There is a nimi bar downstairs. The price is affordable. The only drawback is that there is light leakage under the curtains. The windows are a little bit not soundproof.
Original TextTranslated by Google
Response from Property: Dear guests, Hello, I am very happy that so many people have left a deep impression on you. I also hope that this city and the enthusiastic Yifei people can leave you with a good memory. I look forward to your next visit and wish you all the best.
---Anthony Dai, General Manager of the Hotel
12345 shangshandalaohu
Sunshine Tatami Room
Stayed in Apr 2024
Business travelers
78 review
Posted on Apr 27, 2024
First, the transportation is not convenient. The main entrance of the hotel is not on the street. It takes a long time to get out of the parking lot.
Second, the public areas of the hotel, the room corridors have a strong smell of moisture. The lobby has been treated with fragrance, but the smell is not good. But the corridor is not treated? Is it not ventilated?
The overall hygiene is OK, but it still needs to be improved.
Third, what impressed me most was the breakfast. I didn't expect it to be so bad.
The hygiene, food, and quality are dry. The room information says that the breakfast is 99 per person.
Excuse me, did I misunderstand the concept of 99 per person or are you overconfident?
The milk is diluted with water, the coffee beans are inferior, and the dishes and porridge are perfunctory. I compare Hanting breakfast with you. Hanting has a chance of winning.
Those pickles are obviously from the cheap condiment wholesale market.
In short, don't eat it if you can. It's incredible.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Hangzhou Gongshu Grand Canal Yifei Hotel and sharing your stay experience with us. 1. Regarding the parking lot issue, the hotel's parking lot is managed by the park property, and there are two entrances and exits. If you encounter the morning rush hour, it will indeed be affected, but it basically takes two minutes. 2. The aromatherapy in the public areas of the hotel is purchased by the group, and the smell is unacceptable. Xiaoyi will collect the opinions of different guests and feedback to the headquarters. Thank you for your suggestions! 3. Regarding the breakfast issue, I am sorry for the inconvenience caused to you. The hotel will organize relevant departments to adjust the breakfast issue. Thank you for your suggestions and look forward to your visit again! --- Anthony Dai, General Manager of the Hotel
XiaoaiMama
Superior 2-bed Room
Stayed in Apr 2024
Friends
32 review
Outstanding
Posted on May 3, 2024
It is very easy to find. It is right in the Vanke Center. I was very sleepy at noon and took a nap. I had tomato rice opposite the hotel at noon. I took a two-hour nap in the afternoon and drove out directly. It was very convenient and the environment was good. It was suitable for rest. It was clean and refreshing. There was a large bar in the lobby on the first floor. It is a brand of Hyatt Group.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Hangzhou Gongshu Grand Canal Yifei Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Hangzhou Gongshu Grand Canal Yifei Hotel looks forward to your visit again! --- Anthony Dai, General Manager of the Hotel
chen-niiiiiiiiiiii
Superior Queen Room
Stayed in Apr 2024
Business travelers
12 review
Outstanding
Posted on Apr 18, 2024
Very good! They upgraded our room type, there is a Dyson hair dryer in the room, there are free snacks and drinks in the refrigerator, the bedding is very soft and comfortable, the toiletries are lemongrass scented, very nice, the toilet is also smart, and the room feels very spacious. The only drawback is that the breakfast is a bit unsatisfactory, I hope it can be improved a little.
Original TextTranslated by Google
Response from Property: There are good horses only when there are good people. Thanks to your support, the strength of Yifei Hotel has become stronger. Thank you for your affirmation of our front desk. This is what we should do. We look forward to having more and better memories with you next time! --- Anthony Dai, General Manager of the Hotel
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 13, 2024
The room is large and cozy, very clean and new. There are free drinks in the refrigerator and a smart toilet. The service of the lady at the front desk is particularly good. It is cost-effective and deserves five-star praise!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Yifei. Hangzhou Gongshu Grand Canal Yifei Hotel has been working hard to create a high-quality experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again! --- Anthony Dai, General Manager of the hotel
Xingxing
UrCove Superior King
Stayed in Apr 2024
Business travelers
28 review
Outstanding
Posted on Apr 12, 2024
The room is clean, tidy and spacious, with an elegant and quiet environment. It is equipped with a coffee machine and a table, free drinks, and a rich breakfast variety. It is close to the Grand Canal and is an excellent choice for business trips and travel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am glad that you chose to stay at Hangzhou Gongshu Grand Canal Yifei Hotel. Thank you very much for your full score evaluation of our hotel! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel buffet breakfast is rich and delicious! Home is a sheltered harbor, a warm nest, and a warm corner of the body and mind. Love is home. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart, looking forward to your next home! --- Hotel General Manager Anthony Dai
Dear guests, hello! I am glad that you chose to stay at Hangzhou Gongshu Grand Canal Yifei Hotel. Thank you very much for your full score evaluation of our hotel! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel buffet breakfast is rich and delicious! Home is a sheltered harbor, a warm nest, and a warm corner of the body and mind. Love is home. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart, looking forward to your next home! --- Hotel General Manager Anthony Dai
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