Intercity Hangzhou West Lake Huanglong Hotel Reviews

The room size is normal,but the service is good looking for next stay at here too.I like the breakfast here keep it up.

Room superb clean and completed with amenities! Very good service of the receptionist 夏夏 as they provided me the suggestion to nearby tourist place and help me to collect parcel on behalf. The cleaner aunty is kind and always provided me the fruits and snack! Always greet me morning! Hahaha like the way they act.

Overall this is a great hotel for business travel. Nothing fancy but clean. The room was specious. The services are great! The restaurant only serves breakfast (buffet). Hopefully, it would also serve dinner in the future.

Amazing stay. This is probably the cleanest hotel I've ever stayed at in China, also the best service, all smiles and effort to make our stay as good as possible. Very well located in the West Lake district, lots of delicious local restaurants and walking distance, and I don't want to forget mentioning the abundant buffet breakfast, catering to both local and foreign tastes. I will come back on my next visit to Hangzhou!

Overall I had a very pleasant stay at the hotel. The room is a bit small, but everything is new and the design is great. Air cond is functioning well, lovely reception, and the breakfast taste good! They also have free self-service laundry, but you can ask the service personnel for help to deliver the clothes to your room when it’s done.

Amazing stay! What truly set this hotel apart was the exceptional service provided by Anna娜娜. She went above and beyond to ensure that my stay was memorable, offering helpful tips regardless of language barrier. Her genuine care and attention to detail truly made me feel valued as a guest.Overall, my experience at Intercity was outstanding, thanks to the amazing hospitality of Anna娜娜. I highly recommend this hotel to anyone visiting Hangzhou and look forward to returning in the future.

Perfect trip. Looking forward tonthe next trip. Service good.

Very nice hotel!

Intercity is indeed an international high-end brand. I like the decoration style of the hotel. The lobby is clean and tidy. I like it very much. The front desk service is super good. As soon as you enter the door, you will be greeted with a broad smile and kindness, which makes people feel very comfortable. Both the room design and toiletries are very good. The room is also very clean and hygienic, with dry and wet separation, which is really good. The breakfast is a combination of Chinese and Western food, very delicious, with many varieties, and salted bread German knots, which are really delicious. I highly recommend it.

The transportation is quite convenient, not far from the bus station and subway, it takes about half an hour to get there by taxi from Hangzhou East Station, it is close to Lingyin Temple and Tianmu Li, and there are many restaurants nearby. The hardware facilities in the room are very good, the smart toilet, the TV can cast the screen, the toiletries smell good, the mini bar is free, and the front desk service is also very attentive.

Came to Hangzhou Huanglong Stadium to watch a football game, and happened to see this hotel. It looked good. I stayed for two days and felt that the hotel service was particularly good, especially Xiao Yu at the front desk. He was very considerate. Because the package we ordered included a small cake, I brought my elderly, who didn't like sweets very much, and he helped us replace it with a piece of fruit. I didn't expect Xiao Yu to be so attentive. The service was really super awesome. The design of the hotel is also very unique. The beer in the small refrigerator in the room is very special, as if it is a feature of their hotel. There are also many types of breakfast, and the taste is also very good. Next time I come to Hangzhou, I will still choose this hotel

The hotel is unexpectedly good. Xueyang at the front desk is warm and thoughtful. The room is large and clean. The mini bar has a wide variety of drinks. If I come to Hangzhou next time, I will definitely choose this hotel again!

I traveled here during off-peak hours. The overall reviews online are good. The lobby is spacious, the bar design is very eye-catching, the hotel service is really good, enthusiastic, professional, and smiling. The room has a good view, with a mountain view across the street and it is also very quiet. The room design style is very simple, the small refrigerator and bar design are good, and there is a bottle of beer provided, which is also a feature compared to other hotels. There are many types of breakfast and the taste is satisfactory. Overall, the cost performance is very high. I will choose to stay here again. I will also recommend more friends to stay here.

Facilities: Complete; Hygiene: The guest rooms exceeded expectations, very clean, and the breakfast was good; Environment: Convenient for travel; 30 minutes' drive from East Station, not far from the subway entrance, 7-8 minutes' walk; Service: Nana at the front desk and the check-in lady were very considerate, and there was a robot that could deliver takeout upstairs.