Atour X Hotel Ding＇an Road Yintai West Lake Hangzhou Reviews

Location is great! We were a group of three and the room fit us really well! Space was good and gym facilities are great too! Service is good! So is noise insulation :)

Location was good and near hefang street, check in and check out were fast. Hotel had what we needed for a quick stay

The room is very nice, I really like it. The sister in the room is really considerate. Her pants were accidentally scratched when she was traveling. One sister in the room asked for a sewing bag, but she was very enthusiastic and helped me sew the clothes directly. It was really considerate. Although she traveled far away from home, this hotel felt very family like and left a deep impression on me. I don't know the name of this sister, but I still want to say thank you, I am also very grateful to Anding Luyaduo for cultivating such a service staff. You are very good and I hope it will continue to improve!

Metro station Ding An Road - Exit A. Take escalators up to street level, continue walking straight ahead (you'll see highway bridges to your right), about 250m until the 1st set of traffic lights at a big intersection, continue straight and cross the road and the hotel is about 60m to the left (note hotel name is blocked by some trees). From Hangzhou Xiaoshan airport station 2 best options by Metro, CNY¥7 at 2023: 1) Metro Line 1 some 24 stops to Ding An Road station, 1hr 15min 40km. No need to transfer! 2) Metro Line 19 Airport Express to West Lake Cultural Centre station (6 stops, 45 mins for the 30km journey) and change here to Line 1 Ding An Road (4 stops). 1 hr First stay with Atour X. 7 nights. Great service by all. A special mention to Mr Su Bei, he provided excellent service. Room is a good size, a fantastic mattress and memory foam pillows (ended up buying one as a travel pillow) were the best highlights. Self flushing bidet toilet, cute voiced robot delivery, free bottled water, laundry room, free late night food were other highlights. There's a air purifier in the room to help with cigarette smells - non-smoking hotels aren't non-smoking at all!!! The Chinese government should do something about this. The air conditioning in the room is strong. Going to West Lake take metro to Longxiangqiao 1 stop. There are some restaurants nearby hotel, small supermarket, 15 min walk to Hefang Street where you can do all sorts of food tasting before you buy...

The hotel is new and clean, service is good. Walkable distance to the HefangJie. It’s a bit stuffy if the window is not facing the street.

Good location, many local eateries within walking distance. Convenient for public transportations.

Very good hotel nice location and service

We experience excellent services from the staff. The hotel room was spacious with modern touch. The bed and the pillow were comfortable. We would love to come back next time we visited Hangzhou.

Excellent. Easy check in. Friendly helpful service. Clean and fresh rooms and hallways. Generous breakfast in a nice dining area. Location right near the 1 Train, only 1 stop to West Lake. Highly recommend.

If you have luggage will be a little far from the Metro

Excellent location, modern facilities, and very good service

Hotel cleanliness is good for overall condition

Location is good

Nice location with great service!