Sheraton Grand Hangzhou Wetland Park Resort

Sheraton Grand Hangzhou Wetland Park Resort Reviews

Sheraton Grand Hangzhou Wetland Park Resort

No. 1 International Tourism Complex, Xixi Paradise, Zijin'Gang Road, Xihu District, Hangzhou, Zhejiang, 310030, ChinaView Hotel Details
Sheraton Grand Hangzhou Wetland Park Resort
Sheraton Grand Hangzhou Wetland Park ResortSheraton Grand Hangzhou Wetland Park ResortSheraton Grand Hangzhou Wetland Park Resort
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Sheraton Grand Hangzhou Wetland Park Resort Guest Reviews

4.7/5
Outstanding
1816 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All Reviews(1816)
Positive reviews(1737)
Reviews with photos/video(412)
Delicious breakfast(169)
Friendly front desk staff(109)
Tasty restaurant(32)
Garden view(20)
Excellent afternoon tea(15)
Has play area for children(13)
Negative reviews(77)
JJ87
Balcony Panoramic Queen Room
Stayed in May 2024
Business travelers
43 review
4.7/5
Amazing
Posted on May 23, 2024
Always a nice place to stay. Elegant and spacious rooms, overall good service, very good value for money. Breakfast is good and there is a good choice of restaurants.
Guest User
Balcony Panoramic Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Good location and good for families. Nice breakfast and western food offered in the main restaurant also. Some staff available who spoke English also. Good value for money. Would stay again.
Liping
Balcony Panoramic Queen Room
Stayed in Jan 2024
Business travelers
77 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Hotel ambience is good. Hotel breakfast have a wide spread of choices.
Rebecca
Balcony Panoramic Queen Room
Stayed in Nov 2023
Business travelers
8 review
4.5/5
Great
Posted on Nov 29, 2023
Everything is fine, just it looks older inside the room compared my visit 3 yrs ago.
Bekabeka92
Executive Double Room
Stayed in Sep 2023
Friends
11 review
5.0/5
Outstanding
Posted on Oct 14, 2023
An amazing stay, the afternoon tea and cocktail hour light meals buffet for the club level rooms are a great perk too
Guest User
Deluxe King Room
Stayed in Jun 2023
Couples
7 review
4.7/5
Amazing
Posted on Jun 24, 2023
Beautiful location right in the Wetlands, great breakfast and lunch as well as top quality service.
Guestroom - with View (2 beds) (Balcony)
Stayed in Jun 2023
Couples
22 review
5.0/5
Outstanding
Posted on Jul 6, 2023
Is so beautiful and peaceful 🥰 🛏️ bed is comfortable and have two types of pillows (soft and meddle soft). The view for the room is so nice, so green, you feel like you are in other place 💁🏻♂️staff are very helpful and friendly 🏯 near for a different highlight and easy to choose 🚲 or 🚕
ClintonN
Deluxe King Room
Stayed in Jan 2023
Solo travelers
8 review
4.5/5
Great
Posted on Jan 19, 2023
Quick and easy check in with English. Staff outside of reception area will not be able to communicate in English. Rooms are quite clean and well designed. Location is within an area of resorts next to Xixi wetland
Response from Property: Dear Guest, thank you for choosing Sheraton Grand Hangzhou Wetland Park ,looking forward your next stay here.
Guest User
Guestroom - with View (2 beds) (Balcony)
Stayed in Aug 2023
Family
8 review
5.0/5
Outstanding
Posted on Oct 7, 2023
^O^^O^^O^^O^^O^
Mopsy D
Executive Room (2 beds)
Stayed in Apr 2022
Family
4 review
5.0/5
Outstanding
Posted on Apr 10, 2022
We had a lovely stay here. The staff were all very friendly and accommodating. Our room was clean, well maintained and it was lovely sitting on the small balcony sofa enjoying the fresh spring air. We took full advantage of the executive lounge which was a little small compared to other hotels I've stayed in, it was also a little noisy with some guests watching videos on their phones without earphones. The lounge itself was nice enough with the option of sitting outside on the small balcony. We also spent a long time at the pool which was rather cold, but indoor pools in China never seem to be heated adequately. The spa facilities were nice with a warm plunge pool and sauna. Overall a really pleased stay nestled on the edge of Xixi wetlands. The ambience of the hotel was warm and welcoming, the decor is lovely. A really nice and relaxing stay.
Guest User
Guestroom - with View (2 beds) (Balcony)
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Dec 30, 2023
Very good
Guest User
Balcony Panoramic Queen Room
Stayed in Mar 2023
Couples
126 review
5.0/5
Outstanding
Posted on Mar 23, 2023
best hotel in the province
Tijani
Balcony Panoramic Queen Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Very cosy
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 24, 2023
Very nice feeling
Guest User
Balcony Panoramic Queen Room
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I traveled to Hangzhou during the rainy season, but didn't get to go anywhere. I stayed in the hotel for a day. The swimming pool was not open due to renovations, but the hotel staff were very enthusiastic. Eric, who checked me in, introduced the hotel and the surrounding environment in a very thoughtful way, which was great!
Original TextTranslated by Google