SSAW Boutique Hotel Hangzhou West Lake Reviews
SSAW Boutique Hotel Hangzhou West Lake
No.29 Xueyuan Road, Hangzhou, ChinaView Hotel Details
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1 night
SSAW Boutique Hotel Hangzhou West Lake Guest Reviews
4.7/5
Amazing
304 Reviews
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(304)
Positive reviews(293)
Reviews with photos/video(68)
Classy environment(50)
Delicious breakfast(41)
Quiet & comfortable(38)
Easy to get around(28)
Friendly front desk staff(17)
Close to metro(10)
Well designed(9)
Convenient parking(9)
Negative reviews(11)
Thi Nhu Nguyet
Deluxe Queen Room
Stayed in Aug 2023
Business travelers
1 Reviews
Very Good
Posted on Aug 26, 2023
Hotel is a bit old but clean and good location for work and food arround. Breakfast is good, many choices with the price.
Response from Property: Dear friends, thank you for coming! Looking forward to seeing you next time！
Oldexplorer
Four Seasons Family Room
Stayed in Nov 2023
Friends
3 Reviews
Great
Posted on Nov 18, 2023
The hotel room was spacious. Breakfast offered just right The location is walking distance to Huanglong S’pore center
Response from Property: Dear friends, thank you for staying in our hotel and having a good memory. We are looking forward to meeting you next time!
Tal
Deluxe Queen Room
Stayed in Sep 2023
Couples
10 Reviews
Outstanding
Posted on Oct 3, 2023
We loved this hotel, the staff was so nice and helpful. I highly recommend and i will definitely come back.
Response from Property: Dear friends, thank you for staying in our hotel and having a good memory. We are looking forward to meeting you next time!
JHLSHA
Four Seasons City Room
Stayed in May 2023
Friends
7 Reviews
Very Good
Posted on Jun 13, 2023
The hotel is perfectly good, we booked it since it was close to the venue where we had some activities during the weekend. Have stayed before, and dont mind staying again.
Response from Property: Dear friends, thank you for coming! Looking forward to seeing you next time！
DaBrownBandit
Deluxe Queen Room
Stayed in May 2023
Couples
60 Reviews
Outstanding
Posted on May 9, 2023
Daily fresh fruit was provided. Next to the subway station. Front desk staff was extremely helpful. I would stay again.
Response from Property: Dear guests, thank you for your good comments and look forward to seeing you next time!
Guest User
Executive Business Room
Stayed in Mar 2023
Business travelers
29 Reviews
Posted on Mar 11, 2023
quiet getaway from the hustle and bustle in the town center.
Guest User
Special Promotion Queen Room
Stayed in May 2024
Couples
10 Reviews
Outstanding
Posted on May 5, 2024
The location is very good, very close to the West Lake and Huanglong complex. It's nice to walk around at night, but you need to be careful to prevent mosquitoes when it's hot. The hotel has its own parking space, which is self-driving friendly. After checking in, they gave us fruits, and after checking out, they gave us small gifts, which is super good.
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Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer service standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments. Your encouragement is our greatest motivation. I wish you a happy holiday!
S_ssyt
Deluxe Queen Room
Stayed in Apr 2024
Friends
26 Reviews
Great
Posted on Apr 7, 2024
The hotel is very good from the outside and in a good location. It is basically the most cost-effective hotel near West Lake and Lingyin Temple. The facilities in the room are a little old. There are many types of breakfast. Overall, it is good.
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Guest User
Four Seasons Family Room
Stayed in Feb 2024
Family
2 Reviews
Outstanding
Posted on Feb 21, 2024
The room is clean and well-designed. The bed is very comfortable. The hygiene is very good. The hotel is in an alley. It's quiet and quiet at night. The breakfast is delicious. The front desk service is enthusiastic. It's very convenient to take a taxi to the scenic spots. Next time I come to Hangzhou, it's my first choice. Lianjun Pavilion!
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Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
21 Reviews
Outstanding
Posted on Feb 3, 2024
The location is good, quiet, not far from the West Lake, has an artistic smell, there is a fire rope in the room for the first time, and it is convenient to eat. Next to Zhejiang University and the Provincial Procuratorate, you can make an appointment to visit. I just received two bottles of water. The bottles are a bit soft.
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Guest User
Deluxe Twin Room
Stayed in Dec 2023
Friends
4 Reviews
Outstanding
Posted on Jan 8, 2024
Quiet in the bustle, free parking, unexpected breakfast, the best choice at the same price
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6/12
Response from Property: Hello dear guest! Thank you for your stay. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your praise, your encouragement is our greatest motivation!
Airuoshuimoqinghua
Deluxe Twin Room
Stayed in Dec 2023
Family
30 Reviews
Very Good
Posted on Dec 29, 2023
The hotel lobby has a good exterior style, the room is large enough, the facilities are good, and the gym has enough equipment. It's a pity that I was participating in the Hangzhou Marathon this time and didn't go to the gym. The front desk service attitude is good.
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Anonymous User
Deluxe Twin Room
Stayed in Dec 2023
Family
1 Reviews
Outstanding
Posted on Dec 17, 2023
The room was clean, the food was delicious, the breakfast was rich, and the front desk was very patient. Because I was running a marathon, I was given a one-hour late checkout for free. I will book again next time I have a chance to go to Hangzhou.
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Jiangshanyuguo
Special Promotion Queen Room
Stayed in Dec 2023
Other
6 Reviews
Outstanding
Posted on Dec 17, 2023
The hotel I booked for the marathon is very close to the subway entrance and Huanglong Center. The hotel service is very good. For horse runners, breakfast + late check-out are provided. There are welcome fruits in the room and a small parting gift when checking out. Intimate, warm and comfortable!
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your stay. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your praise, your encouragement is our greatest motivation!
mikikwan
Deluxe Queen Room
Stayed in May 2024
Business travelers
2 Reviews
Great
Posted on May 4, 2024
The hotel is about a 10-minute walk from the subway, and it is convenient to go anywhere with the subway. The hotel front desk service is very good, and we will try our best to meet our requests, especially the front desk lady during the day is very considerate. The hotel should be older, but the equipment is well maintained and not dilapidated. The room is also clean. Because I got up late, I don't know how the breakfast is. Next time I come to Hangzhou, this hotel is my first choice.
Original TextTranslated by Google
Response from Property: Thank you for your good comments! Xiaoting will continue to maintain the excellent accommodation environment and considerate service, making you feel the warmth of home. Looking forward to your visit again, I wish you a happy life full of joy!
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