Holiday Inn Express Hangzhou Jiuzhou Reviews
Holiday Inn Express Hangzhou Jiuzhou
Runguang Building, No. 8 Jiuchang Road, Hangzhou, ChinaView Hotel Details
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Holiday Inn Express Hangzhou Jiuzhou Guest Reviews
4.7/5
Outstanding
1032 review
Verified reviewsLocation4.6
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(1032)
Positive reviews(1020)
Reviews with photos/video(366)
Delicious breakfast(201)
Friendly front desk staff(108)
Perfect for business trips(60)
Large rooms(38)
Convenient parking(29)
Stayed multiple times(12)
Tasty restaurant(8)
Tasty coffee(6)
Negative reviews(12)
Imenmakdoudi
Selected Twin Room
Stayed in Oct 2023
Couples
4 review
Very Good
Posted on Oct 22, 2023
Delicious breakfast and very clean and modern hotel we will definitely book it again next time
Response from Property: Dear Guest, Thank you for your review of our hotel. The hotel provides a warm and comfortable environment for the majority of guests with the service concept of value for money. The hotel has 242 stylish rooms with multifunctional furniture designed to enhance your comfort and privacy during your stay. You'll enjoy a comfortable bed, refreshing shower, office and leisure facilities, Chinese and Western breakfast buffet - all designed to provide you with a pleasant travel experience. We look forward to welcoming you back! Have a great day! IHG Social Listening Team
Guest User
Selected Twin Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Dec 24, 2023
beautiful
Room was clean
Response from Property: Dear guests, we are honored to have your recognition and support. We know that when you go out, cleanliness is the most important thing, we feel the same, so our daily cleaning work, from the lobby to the guest rooms of each corner and corner, are meticulous, meticulous, and strive to present you with a flawless space to stay, so that guests feel at ease, rest assured. The hotel rooms are staggered layout, fashionable style, soft and bright lighting, comfortable sofa by the window, clean and spacious bathroom wet and dry partition, where you can enjoy quality sleep, refreshing shower, high-speed Internet and channel cozy experience. All rooms are equipped with mini refrigerators, safes, multi-functional power supply configurations, flexible and mobile multi-functional furniture, making your stay more comfortable and convenient. We look forward to welcoming you again and wish you a pleasant journey! Sincerely,IHG Social Listening Team.
Hamidreza & Atefeh
Selected Twin Room
Stayed in Jul 2023
Couples
23 review
Outstanding
Posted on Jul 26, 2023
Comparing the price with the quality of the hotel, I would rate it Excellent without a doubt.
Response from Property: Dear Guest,We are delighted to hear that you enjoyed your stay with us. We always believe that intentions can be done, the pursuit of the ultimate service, we continue to create a warm and comfortable living environment for guests and strive to meet the requirements of different guests with the highest cost performance.We look forward to seeing you again and wish you a pleasant journey!IHG Social Listening Team
James
Selected Twin Room
Stayed in Jul 2023
Solo travelers
26 review
Very Good
Posted on Jul 3, 2023
A little isolated from the metro and building work nearby, but it was fine for 1 night… lovely staff (Belle’s english is excellent) and very very clean room
Response from Property: Dear Guest, Thank you so much for your review and sharing! It is always a pleasure to receive positive feedback. We will continue to strive to provide quality services that allow our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and your continued support in the near future. Thank you! Yours sincerely, IHG Social Listening Team
Guest User
Selected Twin Room
Stayed in Sep 2023
Business travelers
9 review
Outstanding
Posted on Sep 10, 2023
Jack at reception
was very professional
Response from Property: Dear Guest,We are very pleased to hear that you enjoyed your stay with us. I will be sure to pass on your kind comments to our staff, especially those you mentioned by name. We certainly look forward to seeing you again, hopefully sooner rather than later! IHG Social Listening Team
Guest User
Selected Double Room
Stayed in Nov 2023
Family
10 review
Outstanding
Posted on Dec 4, 2023
Good hotel and good services!
Response from Property: Dear Guest,Thank you for your positive feedback about our hotel and services! We are glad to hear that you have had a pleasant stay with us.We always strive to provide excellent services and facilities to ensure that our guests can enjoy a comfortable and enjoyable experience.Thank you again for staying at our hotel and we look forward to your return in the future.Best Regards.IHG Social Listening Team
Agrawal
Selected Twin Room
Stayed in Aug 2023
Business travelers
18 review
Outstanding
Posted on Aug 20, 2023
Nice room with clean environment
Response from Property: Dear Guest， We are very happy to learn that the clean and comfortable environment allows you to live comfortably. We always uphold the environment is clean is fundamental, quality service is the purpose, humane care is always accompanied by the heart for the majority of guests to provide quality service. To make you feel more comfortable, the hotel strictly implements the InterContinental Hotels Group's cleaning programme,always guarding your peace of mind when travelling.We look forward to seeing you again.Have a nice day!IHG Social Listening Team
Chalisi
Superior 2-bed Room
Stayed in Jun 2024
Friends
2 review
Outstanding
Posted on Jun 10, 2024
The environment is clean and tidy, and the front desk Belle is very enthusiastic.
The room is quiet and tidy, the air conditioning is good, the shower water is also large, very comfortable, good reviews!
The breakfast is also good, I will come again next time
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Guest User
Standard Queen Room
Stayed in May 2024
Solo travelers
4 review
Amazing
Posted on May 22, 2024
You can also enjoy IHG points and room nights when booking with Ctrip. It is very cheap, the breakfast is very rich, the parking lot is super large, and there is also a wake-up service. I can only say that you can't ask for too much!
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Guest User
Selected Double Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 18, 2024
A very satisfying hotel experience. It was very quiet and the hardware facilities were very good. Thanks to Belle for upgrading my room for free.
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KIRA
Selected Double Room
Stayed in Apr 2024
Solo travelers
3 review
Outstanding
Posted on May 3, 2024
The first choice for flying to Hangzhou, it is close to the high-speed rail station and the airport. The room is clean and tidy, and the pillows and toothbrushes can be selected according to personal preference. Convenient for travel, there are roadside stalls and snack streets around. The service at the front desk is still very good. Thanks to Belle's warm and considerate service and professional work attitude, which provided a very good experience for this stay.
Original TextTranslated by Google
Response from Property: Dear guests, it is our great honor to be your first choice for business travel! Every traveler expects to have a comfortable stay when traveling, and it is also the ultimate goal of Xiaozhi's service. The hotel has won praise from everyone for its safe and reliable high-quality hardware facilities and equipment, warm and thoughtful service, high-end and simple room decoration design, and clean and comfortable guest accommodation environment. The hotel has convenient and superior travel conditions. Metro Line 1 can directly reach Hangzhou East Station and Hangzhou West Lake Scenic Area, West Lake Cultural Plaza, Wulin Square, Hangzhou Convention and Exhibition Center, Xiaoshan Airport and other places. We sincerely look forward to your visit again. I wish you and your family happiness! Holiday Inn Express Guest Care Team
Guest User
Selected Double Room
Stayed in Apr 2024
Other
4 review
Outstanding
Posted on Apr 26, 2024
The lobby is simple and elegant, and there is a coffee machine for free coffee. Winnie's service is warm and thoughtful
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Holiday Inn Express Hangzhou Jiuzhou. Seeing our excellent colleagues being praised by you, Xiaozhi feels that all our efforts are worthwhile at this moment. Thank you for meeting! As one of the global portfolio brands of InterContinental Hotels Group, our Holiday Inn Express has a good reputation. Here, we have carefully prepared clean and comfortable guest rooms, complete supporting facilities, high-quality and professional services, clean and tidy environment, nutritious and delicious breakfast, and free coffee, so that guests on the journey can feel the warmth of home. Looking forward to your visit again, I wish you happiness every day and all the best. Holiday Inn Express Guest Care Team
Jaciic
Selected Double Room
Stayed in Apr 2024
Friends
4 review
Outstanding
Posted on Apr 21, 2024
The room was very clean, and they provided a few alcohol wipes. The breakfast was also very good.
Original TextTranslated by Google
Response from Property: Hello dear guest, Xiaozhi welcomes you to our hotel. Xiaozhi adheres to the consistent service standards and service concepts of Holiday Inn Express, and wholeheartedly provides guests with warm and considerate services, and a clean and tidy environment, giving you a unique living experience. As for breakfast, we have carefully planned it and strive to bring you a feast for your taste buds. There is a rich and diverse variety of Chinese and Western breakfasts, including a variety of Western baked breads, snacks, fresh fruits, salads, yogurt, etc., as well as various You can choose from a variety of drinks, coffee, and snacks (noodles, omelettes), etc. to inject energy into your new day and make your journey better. We sincerely welcome you to visit again and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Selected Double Room
Stayed in Apr 2024
Business travelers
2 review
Very Good
Posted on Apr 12, 2024
The hotel environment is stylish and warm. The hotel facilities include a laundry room, which is very convenient. Thank you Belle for your thoughtful service.
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Guest User
Selected Double Room
Stayed in Apr 2024
Couples
3 review
Outstanding
Posted on Apr 6, 2024
Very satisfied! The breakfast is very rich, and Winnie at the front desk is very enthusiastic! The service attitude is very good! ! The location is also good, close to Hangzhou East Station, and Holiday Inn Express is really cost-effective!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Hangzhou Jiuzhou. We have convenient and superior travel conditions. Metro Line 1 can directly reach Hangzhou East Railway Station and Hangzhou West Lake Scenic Area, West Lake Cultural Square, Wulin Square, Hangzhou Convention and Exhibition Center, Xiaoshan Airport and other places. In terms of service, Xiaozhi listens carefully to the voice of the guests. "What you care about most is also what our hearts want" throughout the entire service process, providing guests with considerate, thoughtful, fast and efficient services. A simple and warm hotel with no unnecessary cumbersome experience for you to rest, relax or work for a while. Thank you for your affirmation and recognition of Winnie. Xiaozhi follows the brand positioning and advocates a simple and smart travel experience. You can enjoy the high quality Sleep, enjoy a refreshing bath, high-speed Internet and delicious Chinese and Western buffet breakfast and other pleasant experiences. Here, at the same price, Xiaozhi's quality is better; with the same quality, Xiaozhi's price is more affordable, making it a cost-effective choice that you can't miss. We look forward to having the opportunity to serve you again and wish you all the best! Holiday Inn Express Guest Care Team
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