Atour Hotel (Hangzhou Wulinmen South Hushu Road)

Atour Hotel (Hangzhou Wulinmen South Hushu Road) Reviews

Atour Hotel (Hangzhou Wulinmen South Hushu Road)

No. 56 Guhe Lane, Hushu South Road, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Atour Hotel (Hangzhou Wulinmen South Hushu Road)
Atour Hotel (Hangzhou Wulinmen South Hushu Road)Atour Hotel (Hangzhou Wulinmen South Hushu Road)Atour Hotel (Hangzhou Wulinmen South Hushu Road)
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Atour Hotel (Hangzhou Wulinmen South Hushu Road) Guest Reviews

4.8/5
Excellent
501 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(501)
Positive reviews(499)
Reviews with photos/video(58)
Delicious breakfast(71)
Classy environment(57)
Quiet & comfortable(55)
Friendly front desk staff(45)
Great location(37)
Easy to get around(27)
Convenient parking(19)
Good air conditioning(9)
Negative reviews(2)
Guest User
Elegant Room
Stayed in Apr 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Apr 6, 2024
I didn’t take advantage of the amenities but the hotel offered breakfast and dinner! I had plans already but would have really enjoyed taking advantage of those amenities at the hotel! The room was clean and smelled lovely. The bed was comfortable especially after walking for hours around the city exploring. The staff were very friendly and attentive and checking in was easy and hassle-free.
Response from Property: Dear Duo friends, thank you for your careful and heartwarming comments. Thank you for your company and support along the way. All your praise is the driving force for Xiaoduo's progress. We will also unswervingly share more beauty with you with more attentive and considerate service!
Sililankachenfan
Elegant Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 18, 2024
Very friendly staff, central location and good value for money! Rooms very bi comfortable and clean, would recommend staying here!
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. We warmly welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your next visit!
Guest User
Elegant Room
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on May 15, 2024
Very cleaned room and the building is quiet
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. We warmly welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your next visit!
Kurwhan
Elegant Room
Stayed in Aug 2021
Solo travelers
25 review
5.0/5
Outstanding
Posted on Jan 17, 2022
Good location
baby2009
Elegant Room
Stayed in Jun 2024
Business travelers
5 review
2.7/5
Posted on Jun 16, 2024
This is probably the worst place I have ever experienced in terms of hygiene when staying in a hotel. The corners of the walls are also shabby. I visited a few years ago and it felt pretty good. Checking in was a bit long-winded, and after finishing my late night snack and getting ready for bed, I checked the bed. There were a lot of dirty things. I thought it was too late to just take a nap, but I thought I should have called the front desk, only to find that the phone was also dirty. Damn it, has this room been left unoccupied and unsanitary? No wonder the front desk asked me if I wanted to pay extra for an upgrade. Fortunately, the guy who changed the sheets and the girl at the front desk were very nice, and there were not many breakfast items.
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6/7
Response from Property: Dear Duoyou, I am very sorry that I could not bring you a satisfactory stay experience. Thank you for your valuable opinions. The hotel room types are different. Except for the size and location, the facilities and hygiene standards are the same. The front desk recommends that you upgrade. , the superior room types have more locations to choose from and more space, in order to give you a better stay experience. We will strengthen the training and rectification of the room attendants. Thank you again for your valuable opinions! Looking forward to meeting you again, I wish you a happy life and everything goes well!
Guest User
Elegant Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The service facilities and bedding of Atour are very clean. The environment is very good. It is the first choice for going out without any worries. There is also a public outdoor terrace.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anonymous User
Elegant Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The service was great and enthusiastic, and the hygiene was in place. The front desk was awesome. They sent breakfast and helped upgrade the room. The bed in the room was comfortable to sleep on, which is very important. Good review ~ Recommended ~
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Response from Property: Dear customers, thank you for your trust and support for our store. Your satisfaction is our goal. Welcome to come again next time! For the same price, we compare quality; for the same quality, we compare service; for the same service, we compare credibility.
jackyyu1983
Elegant Room
Stayed in Jan 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The feedback issues can be solved in a timely manner. The experience is very good, the hotel facilities are complete, the pillows in the room are very comfortable to sleep, the shower gel is very comfortable, the handmade wontons for breakfast are very nice, the room is very clean, the front desk service is very good, the service staff are very enthusiastic, thumbs up 👍
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Response from Property: Thank you for choosing Atour Hotel, Hushu South Road, Wulinmen, Hangzhou. From the details of your feedback, we can see your trust and support for the Atour brand. Our highest mission is to make Atour a place where guests can receive sincere care and comfortable hospitality. We will definitely continue to work hard to create an unforgettable Atour experience for distinguished guests like you. We sincerely look forward to your visit again!
Guest User
Elegant Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 23, 2023
It has been a long time since I came across such a comfortable hotel. The service provided by the front desk guys and girls was superb. Although I came alone, I received a lot of care. I am very grateful to them🙏🏻 The room was also very clean and someone would clean it every day It was a very good stay experience
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour Hotel, Hushu South Road, Wulinmen, Hangzhou. From the details of your feedback, we can see your trust and support for the Atour brand. Our highest mission is to make Atour a place where guests can receive sincere care and comfortable hospitality. We will definitely continue to work hard to create an unforgettable Atour experience for distinguished guests like you. We sincerely look forward to your visit again!
햅삐미뇽데이
Superior Room (2 beds)
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 26, 2023
I went there twice during my trip, and the staff was friendly, the cleanliness was clean, and the breakfast was delicious.
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour Hotel, Hushu South Road, Wulinmen, Hangzhou. From the details of your feedback, we can see your trust and support for the Atour brand. Our highest mission is to make Atour a place where guests can receive sincere care and comfortable hospitality. We will continue to work hard to create an unforgettable Atour experience for distinguished guests like you. We sincerely look forward to your visit again.
Guest User
Elegant Room
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The hotel environment is very good. The room is very clean. The breakfast is provided for a long time, so you can eat even if you sleep in. The service is also very thoughtful. The room service is considerate. The experience is very good.
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour Hotel, Hushu South Road, Wulinmen, Hangzhou. From the details of your feedback, we can see your trust and support for the Atour brand. Our highest mission is to make Atour a place where guests can receive sincere care and comfortable hospitality. We will definitely continue to work hard to create an unforgettable Atour experience for distinguished guests like you. We sincerely look forward to your visit again!
Guest User
Elegant Room
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The room is very quiet, the hotel staff has a good service attitude, the ginkgo trees outside the hotel are very beautiful. The reading bar is also very tastefully designed.
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour Hotel, Hushu South Road, Wulinmen, Hangzhou. From the details of your feedback, we can see your trust and support for the Atour brand. Our highest mission is to make Atour a place where guests can receive sincere care and comfortable hospitality. We will definitely continue to work hard to create an unforgettable Atour experience for distinguished guests like you. We sincerely look forward to your visit again!
Guest User
Elegant Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The environment and layout of the hotel should be log style, which will make people feel very warm. The bed and pillow are very comfortable, and I slept until dawn. In addition, late night porridge is also provided at 9:30 in the evening, which is quite surprising. Overall, I am very satisfied with the hotel, and I will choose Atour next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour Hotel, Hushu South Road, Wulinmen, Hangzhou. From the details of your feedback, we can see your trust and support for the Atour brand. Our highest mission is to make Atour a place where guests can receive sincere care and comfortable hospitality. We will definitely continue to work hard to create an unforgettable Atour experience for distinguished guests like you. We sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 1, 2023
I have had many opportunities to stay at Atour Hotel on business trips this year, but this Atour doesn't look so "business". It is located in a residential area in the city, with a courtyard and flowers. The service staff is very enthusiastic, with honey water, hot tea and warm greetings. It feels like home. Next time I come to Hangzhou, I will choose this "Atour" again😊
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour Hotel, Hushu South Road, Wulinmen, Hangzhou. From the details of your feedback, we can see your trust and support for the Atour brand. Our highest mission is to make Atour a place where guests can receive sincere care and comfortable hospitality. We will definitely continue to work hard to create an unforgettable Atour experience for distinguished guests like you. We sincerely look forward to your visit again!
Guest User
Elegant Room
Stayed in Nov 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 13, 2023
The service is very considerate, the breakfast is also good, everyone is very enthusiastic, it is worth recommending
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and your evaluation of our hotel! Your satisfaction is the greatest motivation for us to move forward! We will continue to work hard! Looking forward to your next stay and wish you a happy life!