Family Shangke Youth Hotel

Family Shangke Youth Hotel Reviews

Family Shangke Youth Hotel

960 first floor, Xiaoshao Road, Hangzhou, ChinaView Hotel Details
Family Shangke Youth Hotel
Family Shangke Youth HotelFamily Shangke Youth HotelFamily Shangke Youth Hotel
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Family Shangke Youth Hotel Guest Reviews

4.5/5
Good
2952 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(2952)
Positive reviews(2906)
Reviews with photos/video(123)
Awesome stay(198)
Great value for money(86)
Classy environment(54)
Easy to get around(17)
Friendly front desk staff(15)
Many amenities(9)
Negative reviews(46)
Matevz
Boutique Room (Males only, room rate calculated per person) (Male Only)
Stayed in Jun 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jun 13, 2024
The location is a bit far from the nearest metro station, but still in walkable distance, you can also take a bus. Don't be fooled by the word family in the name; this is a big hostel occupying a whole apartment building on its own. Not much English is spoken by the staff, but they nevertheless took me to a good restaurant in the middle of the night. The room was nice, but the bathroom needs some maintenance work to be done, also no toilet paper.
Response from Property: Dear guests: Hello! Thank you for your recognition of our hotel in all aspects! However, we know that there is still a certain gap from the full five-point standard in your mind. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Jurii
Boutique Room (Males only, room rate calculated per person) (Male Only)
Stayed in Mar 2024
Solo travelers
24 review
4.0/5
Very Good
Posted on Mar 29, 2024
I want to thank manager for easy late checkin. I arrived around 4am and checked in with no issues. The room was not super shining clean. But good enough for me. Especially, considering the price. And the bed itself was in perfect state. The room also have decent lockers for things and clothes. So very nice if you need mostly just a place for sleep. Subway is relatively near (1km). There are a few nice beautiful parks nearby too. Hidden from people who visiting only the city center.
Response from Property: Thank you for your praise.Wishing you a pleasant trip to China in addition.
Guest User
Boutique Room (Males only, room rate calculated per person) (Male Only)
Stayed in May 2024
Solo travelers
4 review
3.7/5
Posted on Jun 1, 2024
Very good service : the service lady at the front desk helped me find a really good restaurant when i arrived the first night. I recommend!
Response from Property: Dear guests: Hello! Thank you for your recognition of our hotel in all aspects! However, we know that there is still a certain gap from the full five-point standard in your mind. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
KAMELIYA
Standard Room (Females only) (Room rate calculated per bed) (Female Only)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Very good !
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Single Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Apr 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Jun 27, 2024
Cheap place to stay in Kunming. Does the job few nights
Guest User
Guestroom - Single Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 3, 2024
After getting off the train, I saw this youth hostel on the platform. The price was very cheap, only about 30 yuan, which was much cheaper than the hotel, so I stayed here. I came early, and because there were many people checking out, I couldn't check in until 2 pm. The check-in process was very simple in the afternoon, and the living room was well decorated. You can choose a four-person room or a six-person room, one with a bunk bed and a space capsule, both are very good, and the wireless speed is very fast. Even if there are a lot of people, the speed does not slow down. It is safe and reliable to verify the mobile phone number. There are people at the front desk 24 hours a day, which is very nice. No matter what check-in or check-out, there are people. When I fall asleep at night, the bed is very soft and comfortable, and I can have a good dream. I will often stay here in the future or recommend friends to experience it.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Boutique Room (Males only, room rate calculated per person) (Male Only)
Stayed in Jun 2024
Business travelers
4 review
2.0/5
Posted on Jun 8, 2024
The first time I was in the room, I gave a bad review. Whatever, at most I'll be kicked out. I'm not afraid of ****. I've been very upset recently, and I was tricked by a black-hearted fellow villager. I'll be the bad guy, and you'll be the good guy. What about kicking out the next time I smoke? The toilet is full of smoke. I told him that I smoked in bed, and he still called me a **. I said to tell the front desk, and he said you go, run over and tell the front desk, I forgot to bring the card, forgot the room number, the front desk and another person kept laughing, what are they laughing at.
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Response from Property: As a business owner, I am very sorry for the smile at you at the front desk. The front desk also said that you did not remember which room you were in when asked about it. You did not have the room card and asked for your name. You scolded the front desk and the front desk said that they could not confirm it. The guest in which room did not comply with the hostel accommodation rules. After we found out which guest violated the rules, we also called the guest to warn him that if he smokes in the room next time, he will not be allowed to stay here. In addition: We feel very sorry that you were cheated by fellow villagers, and we understand that your originally unhappy mood has been worsened. We will definitely strengthen our patrols to avoid causing unnecessary trouble to you. I wish you a happy life in the future!
Anonymous User
Boutique Room (Males only, room rate calculated per person) (Male Only)
Stayed in May 2024
Other
2 review
0.5/5
Posted on Jun 1, 2024
I lost my room card in the room, and I still need to spend 50 to get a replacement.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Room (Females only, room rate calculated per person) (Female Only)
Stayed in Apr 2024
Friends
18 review
4.2/5
Very Good
Posted on May 1, 2024
The bus stop is right at the door. The transportation is very convenient. It is more than one kilometer away from Hangzhou South Railway Station. The subway in Hangzhou is the fastest and most convenient I have ever seen. Whether it is the station design or the speed, it is a perfect PK with Shenzhen's Bull Cart Subway. The Youth Hostel is behind Dragon Heart. It is easy to find. The basic facilities are complete. There are cave beds with privacy curtains inside. Each bed is equipped with a bed lamp and a charging socket. The dormitory is very quiet. The lockers are very large. You can swipe the room card, but you can't lock it after swiping it. It is recommended to keep valuables close to you. The overall price is reasonable. During the May Day holiday, 90% of the Youth Hostels and B&Bs in most cities will increase... I booked it in advance, so the price is affordable. The only thing I feel is that their management needs to be improved. For example, even if I booked the room card for two days in a row, I still needed to go to the front desk to update it the next day. There are hot and cold water dispensers on the first floor, and there are also vending machines to buy mineral water. I feel that the prices in Hangzhou are slightly high, and there are fewer delicacies. You can still find food if you look for it, but the city is very pleasant. The music performances are better than the movie-watching experience in Shanghai. It is a relatively comfortable and relaxing place, especially when it rains on the West Lake. I think this is a bit like Chengdu... except that the bars haven't been discovered. I went to Lingyin Temple and the ticket was 45 yuan. Looking at the vegetarian meal menu... it's indeed less cost-effective than the vegetarian meal at Nanputuo Temple in Xiamen. All in all, it's a place where you can easily lose money... I only stayed there for two days and didn't visit many attractions. I feel that if I avoided the May Day holiday and stayed in a youth hostel like this and went out with friends on the subway, I could still spend several days comfortably in those places in Hangzhou. I didn't take many pictures. I'll just put the gifts I brought for my family and the photos of the concert hall.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Single Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
I stayed here for a few days and I want to share my thoughts. This is a good hostel, and it is the best hostel in Hangzhou with high quality and cost performance. It is very clean. To be honest, it is quite good for a stranger in a foreign land and a newcomer to Hangzhou. The bed is soft and comfortable. The bed is a bit like the capsule in other cities, but it is enough for one person. It is a good choice for young people who are new to Hangzhou.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Single Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 8, 2024
This youth hostel was recommended by a friend. I happened to come to Xiaoshan at that time and urgently needed to find a place to stay. It happened to be near this youth hostel, so my friend asked me to look for it online. I searched it on Gaode and saw that its reviews were good, so I came to have a look. I didn't expect to have an unexpected gain. After staying here, I felt it was quite good. The room was very clean. The aunt cleaned it every day. The lobby was also very spacious. There were many people during the day and it was very lively. The first time I stayed in a youth hostel, it gave me a good feeling. Apart from anything else, the price of the youth hostel was really cheap and the cost performance was super high. It also has a parking lot here, which is convenient for parking, complete facilities, and convenient transportation. There is a bus stop outside, and there are parks and small night markets nearby, which are quite good. If you are hungry at night, you can go shopping in the small night market. It is quite good and worth recommending 😄😄
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Single Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Family members, come and see, we have found a treasure youth hostel. Not only is the price cheap, but the check-in experience is also super good. Here you can see people from all over the place every day, some are looking for work, some are temporarily living, some are traveling, and you can make a lot of friends. There are many people sitting in the lobby every day, it feels like a school cafeteria, and when it comes to meal time, all kinds of aromas make you salivate, hahaha. It has a good location too. If you can't find it, call the front desk, and they will patiently tell you the detailed address. Check-in is also relatively strict and institutionalized. After checking in, the front desk lady will also inform you of the relevant precautions and check-out and renewal. It's pretty good. When you encounter old people who can't operate, they will also help guests solve problems. The service experience is good, and I will come again next time🤓🤓🤓
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Room (Females only) (Room rate calculated per bed) (Female Only)
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The room is very clean, the bedsheets are in the grass green color I like, there is an aunt to clean every day, several people have a private bathroom, the cost-effectiveness is very comfortable, but some rooms are close to the bathroom glass, which is sometimes a bit nauseating, and it feels a bit awkward for someone in the bathroom to hear the sound. The upper bunk is away from the light and the light is not turned on, and there is a conflict with the lower bunk. It is easy to cause conflicts. Basically meets many hotel requirements, the price is good, and it is the number one youth hostel I have experienced.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Boutique Room (Males only, room rate calculated per person) (Male Only)
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 26, 2024
This youth hostel is really the best choice for ordinary young workers and tourists to temporarily live. It not only has a parking lot, but also a washing machine, a takeaway cabinet, and Fengchao for storing express delivery, etc. It can be said that the facilities and equipment are complete. There are many people in the lobby during the day, and it feels like home, a very warm scene. Moreover, the room can accommodate four to six people, and you can make new friends. Although the room is not particularly large, it is completely sufficient. The green sheets and quilt covers are very fresh and look very comfortable. The location is also OK. The name of the hotel is very conspicuous and you can see it on the roadside. The ladies at the front desk are also very gentle. If there are any problems, they will solve them for us in time. I am very satisfied. In short, the experience is quite good and the cost performance is high. I recommend it to my family😜😜
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Single Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Mar 2024
Solo travelers
1 review
2.5/5
Posted on Apr 1, 2024
The marks of bed bug bites cannot be removed, and there are bed bugs in the cracks of the bed😡.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!