Hangzhou Moonlight Orchid Bay Homestay Guest Reviews
4.7/5
Outstanding
245 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(245)
Positive reviews(239)
Reviews with photos/video(98)
Tasty coffee(37)
Tasty food(22)
Friendly front desk staff(22)
Close to scenic area(12)
Loved the view(11)
Perfect for kids(10)
Nice toiletries(5)
Has rooms for families(4)
Negative reviews(6)
karen1964
Miankong Siyue Simple Twin Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is clean and tidy, the girl manning the reception is so nice as she helped to carry my luggage upto the 2nd floor. Strong water pressure and we were provided with disposable slippers and bath towels. Highly recommended.
Response from Property: Thank you to our Malay friends for their affirmation of our homestay. After this period of cultivation, has our body returned to its original state? Next time you come to China, you can choose our home again. It was a great time communicating with both of you. Wishing you a happy life and happiness
凯莉菜亹平
Biyue Xiuhua Simple Tatami Room
Stayed in Oct 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The staff are very helpful, friendly and super-courteous. Booking and check-in were easy. The room was an attic with small windows on the third floor, fine for one but probably too cramped for more. It has a small adjacent shower room with pedestal toilet and basin. It was quite hot in the afternoon in late October but the aircon was great. A cleaner replaces the "eco-friendly" disposable towels (compostable? in plastic? I don't know), water bottles, etc. and empties bins daily, so it is well serviced. There is a little shopping neighbourhood further to the northwest (keep walking to the end of the little Boulevarde and keep going through the plaza with the dancer statue), handy for basics and dining. This minsu has a lovely little cafe downstairs. There is also a washing machine. The bed was firm and very comfortable. If you are more than about 1.65m in height the attic room may be uncomfortable. The minsu is on the road leading to the 灵隐寺庙 complex, which is about a five hour mountain walk and well worth exploring --- just not on the weekend when it is SO crowded.
6/10
Response from Property: We are very grateful to our foreign friends for their love and praise for us, and we look forward to your visit again!
Wariya.S
Biyue Xiuhua Simple Tatami Room
Stayed in May 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 22, 2023
This area (Lanjiawan) has always been my favourite! I used to hang out with friends here before the pandemic, so there were lots of memories. ;++j+(I booked the attic for two nights and I love it! The hotel owner and staff are so friendly and very willing to help. I talked to three of them
Response from Property: Thank you for liking us, look forward to your next visit, and wish you a pleasant trip
Guest User
Fenghuaxueyue Balcony Double Bed Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Enjoyed our stay!
Response from Property: 非常感謝外國友人對我們月上蘭灣民宿的喜歡和肯定,杭州歡迎您下次再來玩!
Guest User
Queen Room With Audio-visual Equipments
Stayed in Nov 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Came here for the Hangzhou Marathon. Stayed in a room above the coffee shop. It was clean and comfortable. The room had a balcony overlooking the water with a wide view. It is worth mentioning that the room was equipped with a washing machine, which was more convenient than going to the laundry room. There was a parking lot with a friendly price across the street. Zhejiang University was just a few steps downstairs. The lady boss was very nice and straightforward. I will come again if I have the chance.
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Response from Property: 非常青春洋溢的一位小姐姐!!!您的到來也為我們杭州月上蘭灣民宿添加了幾分馬拉松的活力,茫茫人海中能選中我們真是榮幸之至,也十分感謝您認可我們的環境與服務,我們會保持下去的同時努力提升,讓我們的下次相遇變得更加舒適滿意,迎您的再次光臨
Guest User
Biyue Xiuhua Simple Tatami Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 22, 2024
I have changed my mind about the B&B. It is very good, clean and tidy! The boss helped me deal with the problem even late at night! Very considerate!
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Response from Property: 哈哈,非常感謝人美心善的小姐姐對我們月上蘭灣民宿的喜歡奧,作為民宿從業者一直堅持最初的夢想,認真接待和服務好店裡的每一位朋友!前世多少次回眸才換今生的相遇,雖這次只有短短一天的時間接觸,但滿心期待我們的下次見面奧,祝親一切安好!
Guest User
Biyue Xiuhua Simple Tatami Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room is very clean and comfortable! It is very close to the West Lake. It takes about ten minutes to walk to the West Lake. It is very convenient. There are many places to eat nearby. The young lady in the store is warm and friendly. You can also drink coffee. The boss lady makes good coffee. The warm and generous boss lady is very easy to talk to. The coffee shop is very unique and the taro balls are delicious! The configuration of the guest room is also complete. The towels and bath towels are disposable. The quality is also very good. I am very satisfied with it as a whole!
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Response from Property: 感謝親對我們的喜歡,暑假來臨天氣熱起來了,出門記得防嗮奧!歡迎親下次再來玩哈
Guest User
Biyue Xiuhua Simple Tatami Room
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
I have forgotten how many times I have stayed at her home. The lady boss and the staff are very welcoming. This time I came here to do something. I was too busy, so I only reviewed it today. Yueshang Lanwan B&B has a beautiful environment, is clean and tidy, is very close to the West Lake Scenic Area, has complete facilities, and the cafe on the first floor is very unique. The drinks taste super nice. I plan to bring my children here to play during the holidays.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Yueshanglanwan. I have troubled you to miss you for a long time. You still remember the store after so many days. Thank you very much. I hope we can see you again. We also warmly remind our dear guests who come to the store in the future that there will be a small store in the store on the day of check-in. The front desk is calling to get in touch with you. If you are taking a high-speed rail or airplane and you need to take a taxi, please take a taxi directly to the southeast gate of Lanjiawan. Please keep your mobile phone open during the journey so that we can contact you in time. Please get in touch and download the navigation software in time before departure, so that we can plan a specific itinerary for you.
Guest User
Biyue Xiuhua Simple Tatami Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The room is clean, warm and tidy. The lady boss is super nice. The surrounding environment is also great. There are many delicious foods. You can enjoy the flowers, take a walk, and exercise. It is very convenient to go to the West Lake and the night market. This time I was on a business trip. Next time I take my family on vacation, I will choose here again. I felt very comfortable after staying here. Hidden in the downtown, returning to peace ~ Bring comfort to the busy and anxious heart❤️💕
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Response from Property: 謝謝這位可愛的客人對我們的肯定,下次有機會來杭州我們再一起聊天,不能爽約哦,對了,也温馨提醒之後來店的親愛的客人們,入住當天本店會打電話來和各位取得聯繫,乘坐高鐵或飛機的旅客如遇到打車前來的情況,請直接打車至蘭家灣東南一門即可,途中也請保持您的手機暢通,方便我們及時和您取得聯繫哦,出發前也請及時下載導航軟件,可為各位規劃具體行程路線。
Shangzi
Biyue Xiuhua Simple Tatami Room
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is very clean and the environment is very good. It is very close to Qingjiwu and Zhejiang University. The housekeeper is lovely and enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you for your recognition, Miss Foreigner. Although I came here to say goodbye to China and Hangzhou, I still hope that we can meet again one day. Although we were together for only a few days, we had a very pleasant conversation. Don't forget to practice ancient instruments after returning home! Next time, I hope you can bring your friends with you. We welcome friends from all over the world to come and chat.
Shenghuojiushizheyang 88
Featured Room - Double Occupancy (Double bed) (Balcony)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 27, 2024
The room is the same as in the photo. The decoration and hygiene are perfect. The girl at the B&B is very enthusiastic and will patiently explain the check-in rules and requirements to you, and introduce a delicious breakfast shop. The location is good. Although it is not within walking distance to West Lake, it is quite close. There are scenic spots to West Lake on both sides. It is close to the Bamboo Garden and the Botanical Garden. If you come when the temperature is cooler, you can have a good look around the Bamboo Garden. To go to the Grand Canal and Lingyin Temple, you have to take a bus and walk to Zhejiang University Yuquan Campus, or the Qingzhiwu route.
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6/8
Response from Property: 很榮幸取得我們可愛客人的認可,雖然時間很短卻能將周邊都熟記於心,對環境適應力簡直讓人欽佩,萬千山水,希望你們能去踏足,也期待能迎來你們的再次入住,温馨提示後來的旅客,出發前帶好隨身物品,安裝導航軟件,入住當天會有小前台聯繫各位,請注意接聽哦。
Guest User
Biyue Xiuhua Simple Tatami Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 14, 2024
Very comfortable homestay, the atmosphere in the store is particularly good, the front desk lady is warm and polite, and she called in advance to send the location before arriving! The room is clean, with complete supporting facilities, and the sanitation is particularly good. The disposable items used are of good quality! There is also a cafe in the homestay. The proprietress is warm and generous. She gave me a latte, which tasted great. She also made a tourist route and recommended delicious restaurants. It was a pleasant trip to Hangzhou, happy~
Original TextTranslated by Google
Response from Property: 感謝小姐姐對月上蘭灣的認可,也希望小姐姐今後的生活開開心心,順順利利,民宿距離西湖十景麴院風荷走路僅十來分鐘,距離靈隱寺3公里打車起步價即可到達,臨近植物園這個天然大氧吧,也温馨提示之後前來杭州的旅客,入住當天會有前台打電話提前聯繫,各位請保持手機暢通哦,期待我們在杭州相遇。
Anonymous User
Biyue Xiuhua Simple Tatami Room
Stayed in Apr 2024
Family
16 review
5.0/5
Outstanding
Posted on May 5, 2024
Very comfortable B&B atmosphere, the service attitude of the front desk is super good. They contacted me in advance to send me the B&B location before I arrived. The surrounding environment of the B&B is very good, and the location is very convenient. There is convenient transportation nearby, and there is no pressure to travel by bus, subway, Didi or taxi. It is convenient to eat around, and there are many restaurants! The facilities in the room are very complete, the hygiene is also clean and tidy, and daily necessities are available. The B&B also has its own cafe. When I came here, I happened to catch up with the boss lady who recommended me the gardenia pear latte, which tastes very good. Recommend!
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Yueshang Lanwan B&B. We hope that our interactions with you will not stop here. We would also like to remind future guests that the front desk staff will call you on the day of check-in. If passengers taking the high-speed rail or plane need to take a taxi, please take a taxi directly to the southeast gate of Lanjia Bay. Please keep your mobile phone open during the trip so that we can contact you in time. Please also download the navigation software in time before departure so that we can plan the specific itinerary for you.
Guest User
Shuyingtayue Balcony Double Bed Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The guest room environment is clean and tidy. The lady at the front desk is friendly and helpful. The atmosphere in the store is very comfortable. The floor-to-ceiling windows provide great lighting. The sun can shine on the bed. It is so comfortable to bask in the sunshine in early spring. Most of the items used in the guest room are disposable and of good quality. It's clean and hygienic. The B&B also has its own cafe. The coffee made by the proprietress is super delicious. A cup of coffee when you go out to play in the morning will give you energy for the day!
Original TextTranslated by Google
Response from Property: Thank you to this lovely guest for your recognition of the store. The store is a B&B and cafe. It also has a variety of drinks to choose from. If you are interested in coffee, you can come and have a look. We also warmly remind guests who come to the store later that on the day of check-in There will be a small front desk in the store who will call you to get in touch with you. If you are taking a high-speed rail or plane and encounter a taxi, please take a taxi directly to the southeast gate of Lanjiawan. Please keep your mobile phone open during the journey. It is convenient for us to get in touch with you in time. Please also download the navigation software in time before departure, which can plan the specific itinerary for you.
Guest User
Biyue Xiuhua Simple Tatami Room
Stayed in Mar 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The facilities were clean and the owner was friendly.
It is also close enough to walk to the West Lake Scenic Area, so it is recommended for individual tourists.
Original TextTranslated by Google
Response from Property: Thank you for choosing our guest house from afar. We also welcome more foreign friends to come to Hangzhou and experience the unique charm of this city. I hope this trip to China brings you harvests and is full of memories. We look forward to seeing your Chinese get better and better.