building 8, xiangruncheng, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Parca Rezen Hotel Guest Reviews
4.7/5
Outstanding
2269 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(2269)
Positive reviews(2231)
Reviews with photos/video(365)
Large rooms(271)
Great value for money(174)
Friendly front desk staff(159)
Well designed(89)
Convenient parking(56)
Well decorated(47)
Nice bathtub(22)
Excellent room layout(16)
Negative reviews(38)
Rafeed fengfan
Paka Deluxe Double Bed Room (Dyson Hair Dryer + Smart Voice Control + Private Coffee Machine)
Stayed in Feb 2024
Other
8 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Is really very good hotel and clean, it has very nice rooms with beautiful color
Response from Property: Your satisfaction is our greatest driving force Your encouragement is the source of our energy, your favor is our vitality, thousands of words into a word, thank you for your support for Kaka, look forward to your visit again ~
Agallin
Deluxe Standard Double Room
Stayed in Dec 2023
Solo travelers
4 review
4.7/5
Amazing
Posted on Jan 3, 2024
Good location with super market, cafe, and restaurants around this hotel. On the way to subway, you will find more restaurants that offer variety of cuisines that would definitely meet your needs.
The room is clear with good design and space, and offer the necessary amenities you need.
With its suitable price and fineservice, I would recommend others to book this hotel, and I would book it again if I travel to Hangzhou in the future.
Response from Property: Thank you for your comments, we are very happy to get your recognition, we will continue to work hard to bring a better check-in experience to you and more guests, looking forward to your next stay, unexpected warmth waiting for you.
Aboud AT
Paka Deluxe Double Bed Room (Dyson Hair Dryer + Smart Voice Control + Private Coffee Machine)
Stayed in Mar 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The relay nice and clean and big room
Was amazing
Response from Property: Thank you for your positive feedback. Your positive feedback is a great encouragement to Paka. Paka will definitely continue to work hard and look forward to your next stay. Wishing you a pleasant journey。
Guest User
Paka Deluxe Double Bed Room (Dyson Hair Dryer + Smart Voice Control + Private Coffee Machine)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Henhaohenhao
Guest User
Paka Deluxe Double Bed Room (Dyson Hair Dryer + Smart Voice Control + Private Coffee Machine)
Stayed in Jun 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jun 17, 2024
very good
Parallax_
Paka Deluxe Double Bed Room (Dyson Hair Dryer + Smart Voice Control + Private Coffee Machine)
Stayed in Oct 2023
Other
5 review
5.0/5
Outstanding
Posted on Nov 9, 2023
goooood
mj12
Deluxe Standard Double Room
Stayed in Oct 2024
Family
22 review
1.0/5
Posted on Oct 10, 2024
Stayed in the worst five-diamond hotel.
1. The hotel does not provide non-disposable slippers. I have stayed in many five-diamond hotels in Hangzhou, all of which are disinfected and sterilized, and one for each guest.
2. The breakfast variety is monotonous, about 1/10 of the five-diamond variety.
3. The hotel has no Internet TV and no projection screen. The hotel replied: Only two king-size rooms have it.
4. The underground parking lot is shared with other business formats, which is chaotic and the elevator entrance is not clear.
I booked this hotel with good reviews, but now I look closely and it is all the same. The high-tech face recognition is useless. Everyone should avoid it.
Original TextTranslated by Google
Guest User
Deluxe Standard Double Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 9, 2024
This is the best and most cost-effective house I have ever lived in. The designer designed it very perfectly. I will stay here again next time I come. The breakfast is also good and the outdoor environment is also good.
Original TextTranslated by Google
Guest User
Deluxe Standard Double Room
Stayed in Oct 2024
Family
3 review
3.2/5
Posted on Oct 9, 2024
The hotel is more than 800 meters away from the nearest Sandun subway station and 15 minutes by taxi from Xixi Park.
Advantages: The room is spacious and well-lit; the breakfast is rich and delicious, and quite satisfactory.
Disadvantages: There are small bugs in the bathroom, which should be caused by water stains. Then the sound insulation is not very good, and the flushing of the toilet downstairs can be heard.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Hangzhou Paka City Hotel. We are deeply sorry for the above problems. The hotel has now incorporated room maintenance into daily work, and continuously strengthened management and training. We will also adhere to Paka's three steps of quality service to provide you with a better stay experience. Thank you for your valuable suggestions and sincerely look forward to your visit again!
YangguangVSlvye
Deluxe Standard Double Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Hangzhou has been like a furnace these days. It was too hot. It started to get scorching hot at nine in the morning. I stayed in the hotel most of the time. The decoration style of this hotel is novel and exquisite. The environment is good and it is very quiet at night. It's nice!
Original TextTranslated by Google
6/9
Anonymous User
Deluxe Standard Double Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The overall sanitation of the hotel is good. The room is also quite large and well-equipped. The sound insulation is very good. The elevator and room door have face recognition, which is very convenient. The experience is good. Recommended
Original TextTranslated by Google
Response from Property: Happy, happy ~ there is praise. Everything we do is to get your satisfaction. I hope you can continue to support Hangzhou Paka City Hotel and look forward to your next visit~
Mutourenamuyouzhongguo🇨🇳
Deluxe Standard Double Room
Stayed in Jul 2024
Family
84 review
5.0/5
Outstanding
Posted on Jul 29, 2024
I personally think that the hotel is relatively quiet, and the price-performance ratio is good for the same level. It is very convenient to park in the basement. Just go out and record the license plate with the front desk. The room is really large and well-equipped. It is very comfortable to stay. The breakfast quality is good, and the front desk service is very good👍
Original TextTranslated by Google
Response from Property: We are very pleased that you are satisfied with your stay. If you like Paka, please recommend it to your friends. If you come to Hangzhou, please continue to choose Kaka's home. Kaka will welcome you again with more enthusiasm~~
Dongyan301
Deluxe Standard Double Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 28, 2024
I rarely write reviews, so I have to seriously praise this hotel. I booked it on short notice because I was going to Zhejiang University. I didn't expect it to be so good. The suite was upgraded for free, and breakfast for my second child was free. The key is that the interior is first-class, especially the four-speed water spray in the bathroom, which makes the children very happy! The unique facial recognition reflects high-tech design in all aspects!
Original TextTranslated by Google
Response from Property: Thank you for your review. Kaka is very happy to receive your recognition. Kaka will continue to work hard to bring you and more guests a better stay experience. Kaka looks forward to your next stay. Unexpected warmth is waiting for you~
Guest User
Paka Deluxe Double Bed Room (Dyson Hair Dryer + Smart Voice Control + Private Coffee Machine)
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 25, 2024
I came to Hangzhou with my brother. The hotel was very good, clean and tidy. The price was very reasonable. I was very surprised when I opened the room. We also visited nearby tourist attractions and liked Hangzhou.
Original TextTranslated by Google
Guest User
Deluxe Standard Double Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 15, 2024
I chose this hotel when I traveled to Hangzhou with my family. The price of three stars is five-star decoration and service. The front desk was very considerate to upgrade us to a larger room. When we left, our power bank was left there. Li Yan at the front desk took the initiative to contact me and sent it back home for me. Thank you 🙏
Original TextTranslated by Google
Response from Property: Guest, you are satisfied with your stay. Paka is also very pleased. If you like Paka, please recommend it to your friends. When you come to Hangzhou, continue to choose Kaka’s home. Kaka will welcome you with fuller enthusiasm. Come again~~