Hanting Hotel (Hangzhou Wulinmen Subway Station)

Hanting Hotel (Hangzhou Wulinmen Subway Station) Reviews

Hanting Hotel (Hangzhou Wulinmen Subway Station)

No.385 Tiyuchang Road, Hangzhou, ChinaView Hotel Details
Hanting Hotel (Hangzhou Wulinmen Subway Station)
Hanting Hotel (Hangzhou Wulinmen Subway Station)Hanting Hotel (Hangzhou Wulinmen Subway Station)Hanting Hotel (Hangzhou Wulinmen Subway Station)
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Hanting Hotel (Hangzhou Wulinmen Subway Station) Guest Reviews

4.4/5
768 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All Reviews(768)
Positive reviews(711)
Reviews with photos/video(108)
Clean and tidy(189)
Easy to get around(122)
Convenient location(95)
Close to metro(60)
Classy environment(54)
Delicious breakfast(41)
Friendly front desk staff(33)
Loved the view(8)
Negative reviews(57)
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
2 review
3.0/5
Posted on Feb 18, 2024
The first room the assigned to us was very dirty as if it was never cleaned. Smell of cigarette smoke was strong in the hallway and seeped into our room. Had to sleep with window open in freezing winter otherwise suffocated by the smoke. Next day we requested change of room which was slightly cleaner but the cigarette smoke was never resolved. Apparently there was no control and local guests were just smoking in their room and even lobby (staff did not say anything). Room cleaning was only to take our trash and housekeeping staff did not even clean the floor or bathroom until you asked her to do so. Please be careful when you book a room because they may assign you a room on 16/17 floor which requires climbing stairs (many guests complained about this).
Response from Property: Dear guests, thank you very much for your stay. We attach great importance to your feedback and urgently hold a training for the room department. We will make serious rectification and strive to give you a clean and sanitary accommodation environment. I hope you can give us another chance to change it. I wish you a happy life and look forward to your next stay!
Jack Matsuzaki
Double Room
Stayed in Mar 2024
Solo travelers
25 review
3.5/5
Posted on Mar 24, 2024
If all you want is a bed to crash then this is fine and the location convenient. But if you think you might spend some time inside the room then I suggest choosing one of the many more expensive alternatives nearby where carpets and floors are clean and rooms don’t stink of stale cigarette smoke.
Response from Property: Thank you greatly for your insightful comments. We will promptly implement your suggestions and continuously strive to enhance the quality. We eagerly anticipate our next encounter.
Wu Yu Ling
Double Room
Stayed in Mar 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Mar 18, 2024
Hotel was in ok location, not so far from metro, walkable distance, but the perks is it's in the center of almost everything-walking distance. The lake view is splendid, and staff was lovely to allow me to check in early
Response from Property: Thank you for your comments, we are looking forward to seeing you again
Trang Huyen
Guestroom (2 beds)
Stayed in Mar 2024
Friends
1 review
3.5/5
Posted on Mar 20, 2024
Mark wrong location on Trip Map (although the address no. is correct). Everything else is OK
Response from Property: Thank you for your recognition and look forward to meeting you again
Guest User
Double Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Nice neighborhood; very pleasant personel; clean rooms and overall great hotel; quick check-in & out procedures. Would definitely recommend
Response from Property: Dear guests, thank you for your stay and good comments. I am honoured to receive your praise. I hope the hotel has always been your best partner. I wish you a happy day!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The service was good. Friendly staff and very clean.
Guest User
Double Room
Stayed in Apr 2024
Family
2 review
4.5/5
Great
Posted on Apr 9, 2024
Front desk service was too good !
Response from Property: Thank you for your comments and stay, Hope Hanting Hotel in your way to bring you a little warmth, I wish you a happy life ~
Swee Mei
Family Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Hotel is good
SarawutS
Double Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Good location
Guest User
Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Good clean
Guest User
Double Room
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 27, 2024
Really good reviews, good reviews, I stayed on the 13th floor, the room had a great view and was close to the subway station. The room was very clean and the front desk service attitude was really great!! It was raining heavily in Hangzhou, the front desk provided umbrellas, and check-in was also very fast! The room was well lit and very quiet! It was really a very satisfying stay! Good reviews!!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your stay and good comments. The hotel is not good at expressing, but we hope to give you all the good times and everything as gifts. Thank you for your support of the hotel and wish you a pleasant journey!
Guest User
Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Convenient transportation: city center, 3 minutes from subway exit Hotel location: high floor with great city view Food service: buffet breakfast, convenient and fast Service staff: good front desk service, good floor aunt service Recommended, convenient for business trips in the city
Original TextTranslated by Google
Response from Property: A journey of the heart, a feeling of the heart, we are with you, the scenery we walk through with you is beautiful, and the words we talk with you are sweet
Guest User
Double Room
Stayed in May 2024
Friends
8 review
4.7/5
Amazing
Posted on May 9, 2024
The location is good, close to the subway station, and it takes more than ten minutes to ride a bike to the West Lake. The room is quite large and clean, but there are not enough tables and chairs in the room, and there is no place to hang wet clothes.
Original TextTranslated by Google
Response from Property: Dear recent guests, thank you for your recognition of us. If you need extra chairs, please contact the front desk. We are very happy to serve you. We look forward to seeing you again.
Guest User
Double Room
Stayed in May 2024
Friends
15 review
4.2/5
Very Good
Posted on May 9, 2024
I don't know if it was a special room or what, but the cleanliness of the corridor and the loft-style room are quite special! There was hair left by the previous guest under the pillow in the room!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and feedback. We can solve any problems with the room. Regarding the hair, we will communicate with the laundry company and ask them to handle it carefully. We will also check the clean linens several times to prevent such problems from happening again. I am very sorry that our king-size room type requires walking up a small staircase. It is also introduced on our Ctrip page. Xiaomajia is a 15-minute walk from the West Lake and a 2-minute walk from the subway station. The convenient transportation is the best choice for your business trip. I look forward to your next stay and wish you a happy life.
PLdongdong
Superior Double Room
Stayed in Apr 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Apr 25, 2024
Except for being a little noisy, there is nothing wrong with it! There is a road outside the window, and the noise of cars is quite loud at night and in the morning... But it depends on the person. I am a light sleeper and more sensitive, but everything else is fine! I still recommend it...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your love for us. Please let us know in advance next time you come. If we have a very quiet room, we will prepare it for you in advance. The hotel also has noise-proof earplugs. We look forward to meeting you again~