Guest User
February 18, 2024
This is my second hotel in my trip to Hanoi, Vietnam. To be honest, I had high expectations for this hotel based on Ctrip reviews... I didn't expect...
Not sure how this score of 4.7 was achieved.
Hygiene: Towels are not very clean…
Facilities: Very old, the bathtub in my bathroom was squeaky!
Environment: This area is not recommended. Very very noisy especially on weekends. Not close to the main attractions, about 800 meters walk. A little far away from all the delicious food
Service: The service is really good...but that doesn't stop the hotel's facilities from being hygienic...There is one thing about the service that I'm really obsessed with...I started cleaning before 9 o'clock in the morning...I went downstairs and came back in 5 minutes. The service staff opened my door and started chatting about cleaning...me? ?
Overall, I don’t recommend this hotel, there is no advantage at all!
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