Guest User
March 30, 2024
This trip was scheduled to arrive at Hanoi Airport, travel to Sapa for 3 days, and then return to Hanoi.
The Hoan Kiem area is the core of Hanoi, so I searched for hotels nearby and booked this hotel.
There were no complaints about the location or service, but in terms of facilities, the search bar showed that it had a window in the image, so I completed the reservation without hesitation.
however..
There was a window, but it was completely white on all sides and the view was dark.
However, it was a room with a small window.
I complained to the hotel manager, but they couldn't change it.
Generally, when making a hotel reservation, the price depends on the presence of windows, type of view, etc.
It changes...
I thought I paid 10,000-20,000 won more for this hotel because it also has a window.
Trip.com requires minimal explanation when guiding hotel rooms.
Those who make reservations are unlikely to have any complaints if they make their choice based on that information.
(Even if there is a window, the structure of the window, etc.)
I didn't open the window once for 3 days.
Because it is a meaningless window...
I can't help but feel like I was fooled by Trip.com.
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