Although I don't speak Japanese, they were able to fix my unusable security box, or replace it so I could use it again, and fulfilled my requests. Also, since my flight was in the middle of the night, I was able to have a late check-out, although it cost 800,000 VND.
It's close to the old town, convenient for sightseeing, and there's a Circle K nearby, so I didn't feel any inconvenience.
Breakfast was buffet style, and you could also order pho.
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