Apricot Hotel

Apricot Hotel Reviews

Apricot Hotel

136 P. Hàng Trống, Hàng Trống, Hanoi, VietnamView Hotel Details
Apricot Hotel
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Apricot Hotel Guest Reviews

4.5/5
Great
67 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(67)
Positive reviews(65)
Reviews with photos/video(16)
Awesome stay(23)
Great service(19)
Clean and tidy(11)
Delicious breakfast(9)
Great location(9)
Convenient location(7)
Negative reviews(2)
Guest User
Canvas Room Non smoking
Stayed in Nov 2023
Friends
2 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Nice environment, service and foods, in the downtown but quiet calmer area near Wat Xieng Thong temple.
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience at the Apricot Hotel in Hanoi. We are delighted to hear that you had a pleasant stay, enjoyed the nice environment, and appreciated the great service and food. Being in the downtown area near Wat Xieng Thong temple must have added to the overall charm, providing a quiet and calm atmosphere.We appreciate your feedback and look forward to welcoming you back for another delightful stay in the near future.Best regards,Apricot Hotel
Anonymous User
Sketch Twin Room Non Smoking
Stayed in Aug 2023
Friends
8 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Great location. Walking distance to every local checkout place in the old town. The hotel was full of lovely Vietnamese art pieces. Room was clean, nice swimming pool and the library with a terrace. We enjoyed the stay very much.
Response from Property: Dear Valued Guest,Thank you for your kind words and for sharing your positive experience at Apricot Hotel. We're delighted to hear that you found our location convenient, enjoyed the Vietnamese art pieces throughout the hotel, and appreciated the cleanliness of your room, our swimming pool, and library with a terrace.We aim to create a welcoming and enjoyable environment for our guests, and we're glad to know that you had a great stay.Should you have any further comments or suggestions, please don't hesitate to share them. We look forward to the possibility of welcoming you back for another enjoyable stay in the future.Best Regards,Apricot Hotel
Guest User
Canvas Room Non smoking
Stayed in Dec 2023
Business travelers
22 review
4.7/5
Amazing
Posted on Dec 15, 2023
Fantastic service in a beautiful hotel. Wonderful location just next to the scenic lake. Room is sufficiently spacious for single business travel. Not sure if the amenities is good as was not able to use them.
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed the fantastic service and the beautiful location of our hotel.We also appreciate your specific rating for the hotel's amenities, and we regret if there were any aspects you weren't able to fully experience. Your feedback is valuable, and we will strive to ensure a more comprehensive and enjoyable stay on your next visit.We look forward to welcoming you back to Apricot Hotel in the future.Best regards,Apricot Hotel
Brian
Sketch Double Room Non smoking
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 22, 2024
Superb location, friendly staff, comfortable room
Response from Property: Dear Mr. Brian,Thank you for your kind review!We are thrilled to hear that you enjoyed our superb location, found our staff friendly, and appreciated the comfort of your room. Your positive feedback is truly appreciated, and we are delighted that you had a pleasant stay with us.We look forward to welcoming you back to Apricot Hotel for another wonderful experience.Warm regards,Apricot Hotel
Rory
Sketch Double Room Non smoking
Stayed in Apr 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Apr 26, 2024
Beautiful hotel and location, service was fantastic
Response from Property: Dear Ms. Rory,Thank you for your kind words!We're delighted to hear that you found our hotel beautiful and enjoyed our fantastic service. Providing exceptional hospitality is our priority, and we're glad that we could make your stay memorable.We appreciate your feedback and hope to welcome you back to Apricot Hotel for another wonderful experience in the future.Warm regards,Apricot Hotel
Guest User
Canvas Room With Lake View Non Smoking
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 11, 2023
The hotel location is perfect - conveniently located in all kinds of things you wish to see in Hanoi. The hotel staff is very friendly and very accommodating - always has a smile on their face. Good English and very friendly. Highly recommend this hotel. We also had the best massage experience at this hotel. A 'must try' thing at the APRICOT Hotel. We ordered room service for food - had a Burger - it was super delicious and cheap too :)
Response from Property: Dear Valued Guest,Thank you for taking the time to share your positive feedback about your stay at the Apricot Hotel. We're thrilled to know that you found our location perfect for exploring Hanoi and that our staff was friendly, accommodating, and provided excellent service. It's also great to hear that you had a wonderful massage experience and enjoyed the room service with a delicious and affordable burger.We appreciate your kind recommendation, and we look forward to welcoming you back in the future for another enjoyable stay.Best Regards,Apricot Hotel
Guest User
Sketch Room
Stayed in Oct 2023
Friends
2 review
5.0/5
Outstanding
Posted on Oct 18, 2023
High end hotel, beautiful and comfortable room, and really really good service. Walking distance from everywhere! Will go back!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at our high-end hotel, the Apricot Hotel. We are thrilled to hear that you found our rooms beautiful and comfortable and experienced excellent service during your stay. Our prime location in the heart of Hanoi indeed offers convenience, making it easy to explore the city on foot. We appreciate your kind words, and we eagerly await your return. Please don't hesitate to contact us for any future stays in Hanoi. Best Regards,Apricot Hotel
Guest User
Sketch Twin Room Non Smoking
Stayed in Apr 2024
Friends
6 review
4.7/5
Amazing
Posted on Apr 24, 2024
Great location and the room was clean
Response from Property: Dear Guest,Thank you for your review!We are delighted to hear that you appreciated our great location and found your room to be clean. Ensuring a comfortable and pristine environment for our guests is our top priority.We hope you had a pleasant stay overall and look forward to welcoming you back to Apricot Hotel in the future.Warm regards,Apricot Hotel
alex
Sketch Double Room Non smoking
Stayed in May 2023
Family
7 review
5.0/5
Outstanding
Posted on Jun 11, 2023
I have stayed at many hotels in my hundreds of overseas trips, but Apricot Hotel Hanoi is one of the hotels that provide the best service. The location, cleanliness, human service, meal, restaurant service, swimming pool, and spa were perfect. Instead of standardized and mechanical services in large-scale chain hotels, Apricot Hotel Hanoi provides customized services as if we were part of a family. In particular, MRS. Jenny (Janny?) did her best to help us to find the best authentic Vietnamese restaurant and attractions near the hotel, even though she was pregnant and expecting a baby very soon. All of my family members wish her a safe and healthy baby delivery. MR. KIEN of the concierge desk gave us complete assistance, including guidance to a decent restaurant in town and arranging transportation to SAPA. Also, the drinks I enjoyed with my family while listening to high-level live performances at Lobby Lounge added to my enjoyment. My family will have no choice but to go to the Apricot Hotel in Hanoi. If you are considering the best hotel for a family trip to Hanoi, Stay with Apricot Hotel.
Response from Property: Dear Mr. Alex,Warmest greetings from Apricot Hotel!We appeciated you spending your precious time to write such a thoughtful review for your recent stay with us.We always try our best to make every guest's stay memorable and we are thrilled to know that we achieved it as you and your family have an enjoyable experience.Once again, thank you for your best wish to Mrs. Janie, please rest assured that your nice compliment will be shared to our hotel team, Mrs. Janie and Mr. Kien in particular to keep them motivated in maintaining exceptional service. We are looking forward to welcome you and your family back for another memorable stay.Sincerely,Apricot Hotel.
Lily
Canvas Room With Lake View Non Smoking
Stayed in May 2024
Couples
31 review
4.0/5
Very Good
Posted on May 12, 2024
Good will come back soon
Response from Property: Dear Ms. Lily,Greetings from Apricot Hotel!Thank you for recommending our hotel to other travelers. We look forward to welcoming you back for another memorable stay.Best Regards,Apricot Hotel
Shereen Tucker
Canvas Room with Lake View
Stayed in Feb 2023
Couples
7 review
5.0/5
Outstanding
Posted on May 1, 2023
Lovely breakfast & service, very clean and nice environment. Perfect location in the center of Hanoi, by the lake. Loved our stay here, although ‘lake view window’ was not worth the extra price as the window was in the shower, not bedroom!
Response from Property: Dear Ms. Shereen Tucker,Thank you for sharing your feedback about your stay at Apricot Hotel. We're delighted to hear that you enjoyed the lovely breakfast, service, and the hotel's clean and nice environment. However, we apologize for the inconvenience you experienced with the "lake view window." Your comments will be taken into account as we continually strive to improve our guest experience.We hope to have the opportunity to welcome you back in the future, and we'll ensure that your stay is even more enjoyable.Best Regards,Apricot Hotel
Gurjeet kaur
Canvas Room
Stayed in Oct 2022
Family
7 review
5.0/5
Outstanding
Posted on Nov 2, 2022
Good location - opposite the lake Next to water puppet theatre Superstores, grocery stores also 2 mins walking distance Great rooms, amazing breakfast
Guest User
Sketch Double Room Non smoking
Stayed in Oct 2022
Business travelers
3 review
4.7/5
Amazing
Posted on Oct 22, 2022
Good location, just cross the road to the lake. Clean and classy hotel. But my room did not have mini safe in the room. Had to request and it was install within the day. Good service.
Shangaorenzhiyuan
Sketch Double Room Non smoking
Stayed in Oct 2022
Business travelers
12 review
4.7/5
Amazing
Posted on Oct 17, 2022
Hotel is very good.Especially the location is just at the hoan kiem lakeside. The hotel is very small and the elevator is old.The card always can not control it. But beside that all others is good.It is worthy to have a stay.
Kah Guan
Sketch Double Room Non smoking
Stayed in Dec 2022
Friends
14 review
5.0/5
Outstanding
Posted on Jan 27, 2023
Great hotel beside the river and walking distance to the night market !!!!
Response from Property: Dear Mr. Kah Guan,Thank you for choosing Apricot Hotel and taking the time to share your experience. We're thrilled to hear that you enjoyed our great location beside the river and the convenience of being within walking distance to the night market.It's our pleasure to provide you with a memorable stay, and we hope to welcome you back for another delightful experience in the future.Best regards,Apricot Hotel