Hanoi Marvellous Hotel & Spa

After reading a lot of reviews, I've come to realize that many 4-5 star hotels in Hanoi inflate their ratings. I was probably naive to think I'd found a high-value hotel... This place is genuinely old, showing signs of wear and tear everywhere – peeling paint, mold, rust, and so on. However, the staff were all very polite. They close the doors at night, and it was quite surprising to see a staff member sleeping on the lobby sofa for the first time. The breakfast, though simple, was decent. Besides the few items at the buffet, you could also choose two dishes from the menu, like a sunny-side-up egg, French toast, or pho. But don't set your expectations too high. In conclusion, next time I'll probably spend a bit more and choose a better hotel.

The hotel's location is great. The staff's service is beyond 5-star. They always greet you warmly. Breakfast is simple; it's a buffet, but two dishes are cooked fresh for you. We were leaving for the airport at 6 AM on our departure day, and they packed us a sandwich bento box. I was truly touched!

Great location, but the downside is the noisy construction next to the hotel. I booked a room with a window that had a view of a building wall next door. There were also a lot of mosquitoes when I was there.

This hotel is located in the Old Town, making it easy to walk to all the tourist spots. Even though it's on a narrow street with a decent flow of people and cars, the room itself is quiet. The room is very spacious and immaculately clean, with everything you need provided. Right next to the hotel, there's a small grocery store (for drinks, chocolates), various cafes, pharmacies, and bustling shopping streets selling local products and souvenirs. The breakfasts are decent: you can order eggs prepared in different ways, pho soup, or pancakes/crepes. There's also a buffet with fruits, vegetables, and other small items. The staff are superb! Upon check-in, they explained everything, gave great recommendations on where to go, and were generally very friendly and helpful. I highly recommend this place.