Holiday Suites Hotel & Spa

location is very good and hotel also have restaurant in there place

Stayed for five days and the staff is responsible and respectful.

Air conditioner is dirty, air fan blowing very weak, no cool air. Asked manager lady to check, she set air cond at 24 degrees and said it was the same as 19 degrees. I requested to see different room if air cond would be better. She said NO ! Every room is the Same, in very aggressive manner. That was the end of conversation, no more discussion allowed. Even when just check in at front desk, I was having a conversation staff gentleman staff at the front desk, she interrupted our conversation and basically told the gentleman to shut up. Air cond actual was not working properly and whole night was very hot, I couldn't sleep properly. And the air cond is so dirty too, need to be cleaned, the find are not working either. In general, the room rate is over prices. The actual room is COMPLETELY LOOK different from the photos showing on web site advertising, very fake and deceiving lying photos of the real conditions of the real room, which are quite old, especially the corridor are so dirty and the carpets are so old and so dirty along to walking path and the wall. Exhaust fan in toilet not working either.