Chenyibin
January 23, 2024
The hotel experience is very poor. Low-quality paint is used. The hotel lobby and rooms smell of Tenna water, which is irritating and unpleasant. I have different symptoms such as throat and nose irritation. The hotel also ensured that there was no smell in the room. When I entered the room, either the lock was broken or the smell of Tenna water in the room was irritating. I immediately reported the situation to the hotel front desk and said that I needed to check out and change hotels. It has been processed for almost a week now. The hotel Fang used various reasons to evade the refund. One time he said he had no authority, another time he said he was not at work, and it was the weekend. He had no sense of responsibility. He suggested that everyone should not go to this unscrupulous hotel in the future. They continued to operate during the renovation period, did not pay attention to the health of the guests, and were irresponsible afterwards. It is recommended to block the business.
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