66 Đ. Võ Nguyên Giáp, Thái Phù, Huyen Soc Son, Hanoi, VietnamView Hotel Details
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Hanoi Airport Suites Hostel & Travel Guest Reviews
4.2/5
Very Good
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(52)
Positive reviews(29)
Reviews with photos/video(7)
Clean and tidy(10)
Friendly owner(10)
Close to airport(10)
Awesome stay(9)
Convenient location(9)
Awesome rooms(7)
Easy to get around(7)
Negative reviews(5)
Guest User
Superior Queen Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Nice Hostel , friendly staff and room was comfortable ,clean
Globetrotter20
Superior Queen Room
Stayed in Oct 2023
Business travelers
43 review
2.5/5
Posted on Oct 26, 2023
Small hotel not far from airport.
Simple room but quite spacious.
Good for a short stay.
Alan Warburton
Superior Queen Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Great hotel for stop over,clean, comfortable,quiet and very friendly welcome,would stay again
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Couples
6 review
3.0/5
Posted on Sep 28, 2024
Okay for the price you paid. Nothing special
Amjad032
Superior Queen Room
Stayed in Jul 2023
Travel with friends
5 review
4.2/5
Very Good
Posted on Jul 24, 2023
The receptionist was polite and Very helpful
Anonymous User
Deluxe Twin Room
Stayed in Dec 2022
Solo travelers
1 review
4.5/5
Great
Posted on Mar 19, 2023
The hotel is not too far from the airport,but bicerful whit the taxi offline because they Will charge very much, but thanks to the hotel manager heis so nice gay,an the hotel is very good,is clean an very comfortable
Response from Property: Thank you very much , hope to see you again
Guest User
Superior Queen Room
Stayed in Jul 2023
Couples
1 review
2.7/5
Posted on Jul 10, 2023
The restaurant beside the hotel is very good. I give 4 stars..
Response from Property: Thank you for your feedback. we are terribly sorry for the inconvenience. We unfortunately do not have an elevator and there really is no way around that. Also, our staff wasn't aware of the issue regarding the AC. There possibly could've been a small issue that needed to rectified i.e dead remote batteries. However, you we such lovely guests so we deeply regret disappointing you. we will use your feedback to improve in the future
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ravi
Deluxe Family Room
Stayed in Feb 2023
Family
17 review
4.5/5
Great
Posted on Apr 4, 2023
Good hotel near Hanoi airport and hotel manager is very helpful man and even staff and I love Vietnam people’s
Jane 小谷
Deluxe Family Room
Stayed in Jan 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 27, 2023
For the price, we pay, this is the best hotel near Ha Noi airport. About 5 - 8 minutes drive and the cost is about 100000 VND.
The boss is friendly and helpful, and can also help to book a pick-up service from the airport.
The room is clean and spacious, good for a night stay.
Response from Property: Thank you !!!
Guest User
Deluxe Twin Room
Stayed in Jul 2022
Solo travelers
15 review
4.0/5
Very Good
Posted on Aug 12, 2022
Had everything you need if you are planning a short stay and are out exploring.
Response from Property: Dear Mr/ Ms. Thank you for taking the time to write this wonderful review of your recent stay at Hanoi Airport Suites Hostel & Travel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to in the very Hanoi Airport Suites Hostel & Travel near future.we would like to say thanks for your review of our hotel. I am thrilled and appreciate your charming evaluation based on your experience and I can only say what a pleasure it was to have you staying with us. Your compliments are really a great encouragement for all staff to keep up the good work. We do our best to accommodate and pamper every guest's need and it's gratifying to learn we were successful with you. We wish you all the best and look forward to being of service to you in the near future.Best Regards,
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Ольга
Suite 2 King Beds With Balcony
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Close to the airport, about 10 minutes, there are shops nearby and even a small pastry shop, we bought a cake for our child's birthday. The staff brought us to the airport. There is no elevator, but you also need charging)))
Original TextTranslated by Google
Guest User
Superior Queen Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The hotel is only a 10-minute drive from Hanoi International Airport. The atmosphere here is quiet, which I really like, unlike restaurants in the city where when you walk out of the entrance you are greeted by busy streets. This kind of hotel is suitable for almost all types of travelers, except for the elderly who cannot use stairs and those who don't mind the cost of transportation to and from the city, so it is very suitable for travelers traveling in groups after all, they can share the transportation cost. The moment I entered the reception area I felt comfortable with the white walls and the staircase to the right, which is usually seen in houses. The room was clean and the bathroom was big enough for 3 people. The receptionist was also very nice, although he didn't speak English, he was using a translation app which made conversations with his guests easy. I had a healthy breakfast of toast with butter and eggs, two fruits on the plate which was a bit too much for me, and a hot cup of coffee 😋. The owner was also very helpful and offered to give me a ride to and from the city for a reasonable fee, which I knew very well because I also checked the service fee on the ride app.
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Original TextTranslated by Google
Response from Property: Thank you for sharing your experience. We are pleased that the convenient location, shuttle service, comfortable bed, and clean room met your expectations. It's also great to hear you enjoyed the restaurant and found our team members there to be friendly and helpful. Your feedback regarding the front desk interactions and the in-room amenities is appreciated, and we will use this to improve. We hope to welcome you back for an even better stay in the future.
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Guest User
Superior Queen Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The hotel is close to the airport, the room was clean and the staff was helpful and friendly
Original TextTranslated by Google
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
4 review
1.7/5
Posted on Jun 16, 2024
The room didn't seem to be cleaned properly. I had requested a taxi for an early morning flight, but the arrangements were not made and I had to arrange it in a hurry, so the original 100,000 VND became 150,000 VND. There was only one bath towel. It was disappointing at the last minute.
Original TextTranslated by Google
Response from Property: As you are leaving at 3am, I would recommend you to book Grap to save money. I will check with that taxi driver about this issue. I hope you will reconsider your review as it is not our fault. It will have a big impact on our work. I am the hotel manager and I sincerely apologize for this bad experience. If allowed, I would like to refund the full amount of that taxi fare. .
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Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
20 review
4.7/5
Amazing
Posted on Apr 29, 2024
Facilities: basically the same
Hygiene: OK
Environment: The surrounding environment is a little worse
Service: The service is OK, breakfast is made on the spot