The check in I did in the middle of the night was quick. Hotel entrance is without external lights and not easy to recognize. The staff is kind and helpful. The apartment is spacious with a bedroom and a living room with kitchenette. The kitchen is complete with accessories. The toilet is with bathtub, but without separation curtain. There are renovation works in the building next door. They disturb sleep early in the morning. The price is very affordable for this apartment. Nearby there are restaurants and shops.
Great value! The mini apartment was comfortable a good size and had a number of amenities including cooking, washing machine fridge and water fountain. Bedroom was very comfortable and modern.
Bathroom was clean and had great soaps and a Japanese toilet. Would definitely recommend!
The room was spacious and bright, with a bathtub, and very clean and comfortable! The location was excellent and convenient! It was fantastic! A truly beautiful hotel, I'd definitely stay here again.
The facilities were kept clean and the staff were very friendly.
It was cozy, no background noise, and comfortable.
What was disappointing was that there was no open view and the Wi-Fi signal was weak in the room.
If I come to Hanoi again, I would like to visit again.
I was embarrassed because I didn't use the minibar, but I think there was a mistake. You corrected it right away.
Thank you for providing a pleasant environment.
I extended my stay several times and stayed for about a month. There were no particular problems and it was comfortable. The ceiling in the room was high, so the air conditioner was not very effective. However, if you set the air conditioner to swing, it worked well. Wifi sometimes cuts off or is weak, but it will return to normal if you turn the router off and on again. Organic* and drinks are sold by the reception desk.
Sen boutique hotel is a very well managed hotel. Modern, well equipped and perfectly clean.
Only some few things are missing such as bed lamps for reading in bed without the main lighting of the room.
Reception and service is much more friendly.
Breakfast is perfect and offers a good variety of dishes.
I accidentally left my phone in a Grab taxi. The kind lady at the front desk went above and beyond, helping me communicate in Vietnamese with the driver, who promptly returned my phone. I am incredibly grateful to the hotel for their outstanding assistance. Overall, I was very satisfied with every aspect of my stay.
FFu__minThe room was spacious, clean, and I was very impressed. but…
・The shower in the bath does not have hot water (I don't know how to do it)
・The washing machine doesn't turn on and I don't know how to use it.
Some issues may have been resolved by asking the front desk staff, but these two issues were very disappointing.
MM31387****The room was spacious and bright, with a bathtub, and very clean and comfortable! The location was excellent and convenient! It was fantastic! A truly beautiful hotel, I'd definitely stay here again.
GGuest UserThe apartment is centrally located, making travel convenient. The balcony overlooks the vibrant city. Modern, clean interior. Customer service is attentive and always provides timely support.
SShanchuanshangxingThe apartment is in an alley, quiet in a busy area, with many restaurants around. The hot pot restaurant 200 meters west is super delicious. There are several types of apartment rooms, each one is huge. It is the largest and most cost-effective apartment I have ever lived in in Vietnam. I will come again.
GGuest UserThe room is generally hygienic and clean, and the tables and stools were wiped down with paper towels, which are quite clean. There is breakfast on the 7th floor, there are restaurants everywhere more than 100 meters away, and there is a cafe at the door, a good place for leisure. The fly in the ointment is that the perfume in the room smells too strong, and I personally don't like it or adapt to it. It is recommended that the hotel make improvements. The location of the hotel is only ten minutes away from the city center on the 72nd floor, and it is convenient to take a taxi. It is worth recommending to stay again.
GGuest UserTrying out Jacayl Hotel for the first time! Took their S Class room and it is really spacious, with a private bath.
First experience in a love hotel and it was good. Clean, spacious, every add-on optional item was clearly listed for the price. Overall a great hotel and will come back to experience again
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