Ace Platinum Moon Hotel (Hanzhong East Street Guhantai Branch) Reviews
Ace Platinum Moon Hotel (Hanzhong East Street Guhantai Branch)
East Street Dahan Jinxiu A1 (West side of Guhantai), Hantai District, Hanzhong, Shaanxi, ChinaView Hotel Details
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Ace Platinum Moon Hotel (Hanzhong East Street Guhantai Branch) Guest Reviews
4.8/5
Excellent
4549 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(4549)
Positive reviews(4522)
Reviews with photos/video(1604)
Friendly front desk staff(1131)
Large rooms(502)
Convenient parking(406)
Delicious breakfast(224)
Located downtown(211)
Good audiovisual experience(165)
Nice bathtub(96)
Negative reviews(27)
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Cozy - Zero-Pressure Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Oct 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on Nov 24, 2024
Great price for downtown location
Response from Property: (●'◡'●) (❤Free underground parking + Dream Lily zero-pressure bedding❤) The world is big, and the crowd is surging. There are thousands of reasons to make excuses for leaving. Xiaobo has always been here, never forget his original intention, strives to become a better self every day, and never leaves.
Guest User
Cha Dao - Han Style Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 26, 2023
We loved the moment spent in that specific hotel ! Everything was on point! I really recommend this place in case that you travel to Hanzhong.
Response from Property: Dear guest, thank you very much for your comments. It is my honor that our partner can spend a happy time with you. May you feel our true love on each trip and remember to visit home often。
Anonymous User
Cozy - Zero-Pressure Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in May 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jul 7, 2023
very good, great, excelent, brillant...................
Response from Property: The most beautiful words in the world is your praise, the most happy thing is to meet you, fate makes us meet, thank you very much for your praise, I wish you a happy life!
Luolingzhi
Cozy - Zero-Pressure Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 28, 2024
A very cost-effective hotel with complete facilities. The front desk helped to upgrade the room. The room is also large and spacious. The surrounding environment in the city center is also good. The front desk service was enthusiastic and patient, and they were not neglectful at all during the stay. The breakfast was also very rich. Local dough, walnut buns, and roujiamo are all available, which are very good. I will choose this hotel again in the future.
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Response from Property: (●'◡'●) (❤7F Gym + 7F Cafeteria❤) After reading your feedback word for word, I feel extremely ecstatic, as if the Chollima has been waiting for a long time and finally met the Bole who appreciates it! From your words, I can see that you and your family must be warm and considerate people. We have used the best things for your experience. It is warm, practical but not flashy, and you and your family’s feelings and satisfaction This is the greatest affirmation for us! We will continue to work hard! Looking forward to meeting you next time~~
Guest User
Breeze - Zero-Pressure Twin Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The location of the hotel is very good. It is very convenient to travel in the city center. It is very convenient to be surrounded by tourist attractions and snack food streets. The front desk service was very friendly and paid great attention to customer service and attitude. The manager was also very enthusiastic and there were no problems throughout the process. The arranged room has a high floor, is quiet, and the bedding is very comfortable and clean. It also has a projector for members. The bathroom is also very good with dry and wet separation. There are also free snacks, free mineral water in the lobby and at the elevator entrance, which is also very considerate. arranged. The hotel has an underground parking lot. You may think it is a bit congested because of the school next to it, so you need to stagger the time. Otherwise, everything is fine. I chose this hotel again to stay for a few more days and it was a very cost-effective hotel.
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6/8
Response from Property: ●'◡'●) (❤Exclusive bathtub + smart guest control❤) Dear guest, hello! Thank you for choosing Platinum Hotel. The best advertisement is the word-of-mouth recommendation from guests. We are honored that all our efforts can be recognized by you. We always attach great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come here The hotel is our valued guest. We are willing to do our best to make your travel and stay relaxed and pleasant. We look forward to your visit again. Wish you all the best.
Guest User
Premier - Large Screen Business Room (Large Bathtub and Mini Fridge)
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is very spacious and quiet. It's a very good accommodation environment. The front desk staff are also very enthusiastic, friendly and professional. They can solve any problems and provide very good service. I also received a small gift upon check-out, which I really liked. The bathtub in the room is also very unique and the bedding is comfortable and clean. The hotel is located in the city center and is very convenient for visiting tourist attractions and snack streets. The surrounding facilities are complete and complete. I am very satisfied with this hotel and will highly recommend it to my friends.
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Response from Property: (●'◡'●) (❤24-hour front desk service + welcome snacks❤) Thank you for your trust and love in Xiaobo. Having a comfortable stay when away from home is the expectation of every guest and the ultimate goal of hotel services. We will continue to work hard to achieve perfection! Thank you again for choosing Ace Platinum Hotel!
Guest User
Cozy - Zero-Pressure Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel is strategically located in the city center. It is very convenient to travel and is close to tourist attractions and snack streets. There is also a robot front desk service in the lobby that is very enthusiastic and attentive. Even if it rains, they will actively help coordinate the room. Thank you very much. The service is really good and considerate. The arranged room is also very quiet, the bedding is comfortable, and the space is spacious and bright. The hotel also has an underground parking lot. You only need to inform the front desk of the license plate number and you can enter and exit at will. It is very convenient. The surrounding environment is good and the facilities are complete. I will continue to choose Hanzhong in the future. Everything is very good. It’s great.
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Response from Property: (●'◡'●) (❤7F Gym + 7F Cafeteria❤) The warm messages are filled with happy expectations, the beautiful aftertaste is condensed with unfading colors, the happy mood is only because of your presence, and the affectionate concern is conveyed With unchanging feelings. It is because of guests like you that Espoo will grow better. Thank you for your praise. I wish you happiness every day. Remember to go back "home" when you have time.
Guest User
Cha Dao - Han Style Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The front desk service is very enthusiastic and can solve problems immediately. They are very professional. The room has tatami mats and is very comfortable to stay in. It also has a projector and looks good. The room is also very clean. The bedding and toiletries are also very good. It is a very high-end hotel. The surrounding environment is good and the location is very convenient for traveling in the city center. Everything is very good. I will definitely choose to stay again in the future. I will continue to keep it.
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Response from Property: (●'◡'●) (❤Welcome snacks + self-service drinks❤) Thank you very much for your review and recommendation! We will continue to serve every guest with heart and create a warm home for our guests! We are very happy that you had a pleasant experience at the hotel! Hope we have the opportunity to serve you again! Wish you a happy life!
Guest User
Breeze - Zero-Pressure Twin Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
This hotel is simply amazing! It is located in a prosperous area of the city center with convenient transportation around, making it very convenient to drive or take a taxi. There are many surrounding attractions, the hotel has an elegant environment, and the decoration is high-end, simple and elegant. The lobby is spacious, bright and pleasant. The room is comfortable and clean, with good sound insulation. The front desk service is impeccable. The staff is friendly and enthusiastic. Please feel free to ask if you have any questions, which makes you feel extra considerate. The hotel's supporting facilities are also very complete, and the catering is also worthy of praise. The dishes are rich and diverse, with local characteristics, and the price/performance ratio is very high. I highly recommend it to everyone!
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Response from Property: (●'◡'●) (❤7F Gym + 7F Cafeteria❤) Simple love lasts the longest, companionship in the ordinary is the most reassuring, people who understand you are the warmest, and your praise warms people's hearts more than the sun in winter, no matter what Rain or shine, we are always waiting for you, remember to come back often~
Guest User
Deluxe - Zero-Pressure Double Room with Projector (Bathtub and Smart Control Equipment)
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel environment is beautiful. Full facilities including laundry and gym are very convenient. It is very convenient to travel and eat in the city center. All in all, it is a very good stay experience. I am very satisfied with the service and facilities. It is worthy of recommendation and thumbs up.
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Response from Property: (●'◡'●) (❤Free underground parking + convenient car rental service❤) Stopping and walking is a kind of leisure, and walking and watching is a kind of elegance. There is no right journey, only the right mood. We will try our best to do our best and look forward to your next stay. I wish you all the best~~
Guest User
Cozy - Zero-Pressure Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 15, 2024
This is a hotel that must be praised.
Welcome snacks: Wahaha, awesome!
Environment: Good inside and outside!
Service: There is purified water on each floor, drink it as you like, very attentive. The cleaning lady will smile and greet you when she sees you, and you can feel that their working atmosphere is very good!
Original TextTranslated by Google
Response from Property: (●'◡'●) (❤Exclusive bathtub + smart guest control❤) Dear guest, hello! Thank you for choosing Platinum Moon Hotel. The best advertisement is the word-of-mouth recommendation of guests. We are very honored that our service can be recognized by you. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your travel and stay easy, pleasant and smooth. We look forward to your visit again. Wish you all the best
Guest User
Enjoy - Family Room with Projector (4K Projector and Smart Control Equipment)
Stayed in Apr 2024
Family
2 review
4.8/5
Amazing
Posted on May 12, 2024
The location is good. I stopped by here for a short break when returning to Beijing from Chengdu. The ladies at the front desk were warm and hospitable. Free sour plum soup, mineral water and lemonade, children's slippers and toothbrushes were provided when checking in. Snacks are also available in the guest rooms. As soon as we entered, the children cheered and jumped for the small bed. The pillows and mattresses were also very comfortable. The morning buffet is on the 7th floor. The scenery and lighting are nothing to say. The meals are also very complete and delicious. It suits the taste of children! I will stay here again if I have the chance. There are also small gifts for the children to play with all the way before leaving! Thank you for the warm hospitality.
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Response from Property: (●'◡'●) (❤Mengli Zero Pressure Pillow + Mengli Zero Pressure Mattress❤) Thank you for your praise, we will continue to work hard to do better. Guests from all over the world are like family. We will treat every guest as our own family. We look forward to your visit again in Xu. Platinum Moon will definitely present you with a better stay atmosphere and experience. Remember to give a five-star praise next time!
Guest User
Premier - Large Screen Business Room (Large Bathtub and Mini Fridge)
Stayed in Apr 2024
Family
49 review
5.0/5
Outstanding
Posted on May 13, 2024
There is a table in the room for drinking tea and entertainment. There is also an old brand at the door. It was my first time to Hanzhong and I went to Xinghan Shengjing. It was not a holiday and there were not many people. It was very suitable for taking pictures, especially Hanfu.
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Response from Property: (●'◡'●) (❤Full house guest control + smart toilet❤) Among thousands of compliments, you are unique and shining like a star. Seeing your five-star praise, the happiness index of our hotel has risen sharply. It feels like being lifted by a cloud of happiness, and it is about to take off. Thank you for your enthusiastic sharing and sincere comments. I look forward to your visit again (*^▽^*)
Guest User
Cozy - Zero-Pressure Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Apr 2024
Couples
1 review
4.8/5
Amazing
Posted on May 6, 2024
Environment: The environment is very good. The hotel bedding is very comfortable and clean.
The service is also good, with free tea and snacks. It is very considerate.
Facilities: The hotel has a projector, and it is very comfortable to watch TV. There is also a bathtub. I will come again! Not bad, not bad
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Response from Property: (●'◡'●) (❤Menglily Zero Pressure Pillow + Menglily Zero Pressure Mattress❤) Dear guest: Hello! Thank you very much for your stay and sharing. We feel warm in our hearts when we see the comments. We hope that you can try our different styles of rooms if you have the opportunity, which will definitely give you a different stay experience! Looking forward to your visit again and wish you a happy life!
Guest User
Cozy - Zero-Pressure Double Room with Projector (MLILY Zero-Pressure Mattress and Pillow)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on May 5, 2024
It's very close to the high-speed rail station and it's very convenient to walk to Gu Han Terrace. The service staff is very enthusiastic. The front desk provides children's toothbrushes, toothpaste and slippers when bringing children. When checking out, children's toiletries are provided for use during the journey. The room is quite large, Xiaodu smart control, and there is a projector with a large screen. It's nice to watch a movie before bed. Snacks are provided in the room. For this type of hotel, breakfast is pretty good. But some rooms have bathroom glass partitions that are not all frosted glass and have no curtains. It's inconvenient to take a bath with a baby, but the waiter actively tries to find a solution, which is great.
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Response from Property: (●'◡'●) (❤Children's suit + disposable bath bag are available❤) Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!