Harbin Sun Castle Resort Reviews
Harbin Sun Castle Resort
No.18 Fengjing Street, Harbin, ChinaView Hotel Details
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1 night
Harbin Sun Castle Resort Guest Reviews
4.7/5
Outstanding
302 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(302)
Positive reviews(293)
Reviews with photos/video(103)
Delicious breakfast(43)
Large rooms(41)
Loved the view(26)
Friendly front desk staff(26)
Perfect for kids(21)
Well designed(14)
Close to scenic area(12)
Limited dining options(8)
Negative reviews(9)
SindreSindre
Chateau Eart garden view twin room
Stayed in Dec 2023
Family
12 review
Outstanding
Posted on Dec 27, 2023
 Very nice location with good service and very nice rooms. There is also a gondola included in the room price which is very nice.  Staff is nice and helpful, highly recommended. 
Response from Property: Dear guest,thank you for choosing our hotel. The staff of the Sun Castle Hotel are very pleased to see you happy with your stay. and hope you have the opportunity to come to the hotel again.I also hope that the beautiful Harbin can leave you a good impression. Thank you for your perfect evaluation of the hotel. Wish you happy every day.
Guest User
King of Castle Garden king bed room
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Dec 27, 2023
Lovely quirky little castle themed hotel. It's a bit of a weird place to get to and check in (unless you take the cableway which arrives directly) but members of staff were extremely helpful in instructing us in how to arrive as well as providing excellent service and information on the surrounding area when we arrived. 200RMB of cable rides included with room. Room was spacious and clean with a nice view!
Response from Property: Dear guest,thank you for choosing our hotel. The staff of the Sun Castle Hotel are very pleased to see you happy with your stay. and hope you have the opportunity to come to the hotel again.I also hope that the beautiful Harbin can leave you a good impression. Thank you for your perfect evaluation of the hotel. Wish you happy every day.
chheng keat
Chateau Earl garden king bed room
Stayed in Dec 2023
Couples
4 review
Great
Posted on Dec 25, 2023
Best location at Sun island in Harbin city, hotel is amazing (castle of Russia style), room so awesome, wonderful snow view and we can taking cableway to central street area that provide from hotel, breakfast also yummy with Chinese’s flavor,
Response from Property: Dear guest,thank you for choosing our hotel. The staff of the Sun Castle Hotel are very pleased to see you happy with your stay. and hope you have the opportunity to come to the hotel again.I also hope that the beautiful Harbin can leave you a good impression. Thank you for your perfect evaluation of the hotel. Wish you happy every day.
Anna-Marie
Chateau Earl garden king bed room
Stayed in Aug 2023
Family
12 review
Outstanding
Posted on Oct 13, 2023
I love castles and this Hotel made a dream come true. The rooms were so big and it felt like you are secluded but there is life around you. The staff was so friendly and helpful. The surrounds is beautiful and there are so many different activities that you can do, The cable car trip was so nice we laughed so much as some of us had not been on one so they laughed and were scared at the same time. Next time I will stay longer though.
6/7
Response from Property: Dear guest,thank you for choosing our hotel. The staff of the Sun Castle Hotel are very pleased to see you happy with your stay. and hope you have the opportunity to come to the hotel again.I also hope that the beautiful Harbin can leave you a good impression. Thank you for your perfect evaluation of the hotel. Wish you happy every day.
HENDRIK
Chateau Eart garden view twin room
Stayed in Dec 2023
Family
7 review
Very Good
Posted on Jan 1, 2024
(+)
Room big warm with classic style
Front office lady very helpfull & responsif
Breakfast many varian and send to our room
Free ticket go&back cable car for 2 person
Hotel 1 place with cable car to/from flood monument area
Near children park fun play
The view around quite & nice
(-)
* at around no restauran only minimarket & cafe at next building
* hard to find taxi go from hotel
* there is shuttle from hotel to sun world subway (+/-2km walk) and off duty at 04.30pm and need pay 5 yuan per person/single short trip
Now harbin already have subway if only want to Snow festival & ice festival from down town (zhongyang street to sun world only 2 yuan/person/trip)
Response from Property: Dear guest,thank you for choosing our hotel. The staff of the Sun Castle Hotel are very pleased to see you happy with your stay. and hope you have the opportunity to come to the hotel again.I also hope that the beautiful Harbin can leave you a good impression. Thank you for your perfect evaluation of the hotel. Wish you happy every day.
WetBandicoot
King of Castle Garden king bed room
Stayed in Nov 2023
Couples
8 review
Outstanding
Posted on Feb 17, 2024
Cable car from the hotel that can take you to the center of the city. In a very picturesque location during winter. Great for a romantic weekend.
Response from Property: Dear guest,thank you for choosing our hotel. The staff of the Sun Castle Hotel are very pleased to see you happy with your stay. and hope you have the opportunity to come to the hotel again.I also hope that the beautiful Harbin can leave you a good impression. Thank you for your perfect evaluation of the hotel. Wish you happy every day.
Guest User
Chateau Viscount Twin Room With River View
Stayed in Dec 2023
Family
5 review
Very Good
Posted on Dec 26, 2023
Nice room. So happy to be here. Will stay here again if I come to Harbin again. 😍
Response from Property: Dear guest,thank you for choosing our hotel. The staff of the Sun Castle Hotel are very pleased to see you happy with your stay. and hope you have the opportunity to come to the hotel again.I also hope that the beautiful Harbin can leave you a good impression. Thank you for your perfect evaluation of the hotel. Wish you happy every day.
Guest User
Chateau Viscount Twin Room With River View
Stayed in Jun 2024
Business travelers
8 review
Great
Posted on Jun 18, 2024
The environment is very good, the lights are bright at night, there are few people, and it is very convenient to take the cable car. It is right at the hotel front desk. Breakfast is delivered to the room. If you call a car, please register with the hotel and you can drive directly to the island.
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Zhongyuanfanke
Chateau Earl garden king bed room
Stayed in May 2024
Couples
46 review
Outstanding
Posted on May 26, 2024
The hotel's rooms are exquisitely decorated and very spacious. It is located on the bank of the Songhua River and is integrated with the cross-river cableway, with convenient transportation. Breakfast is delivered to the rooms, with thoughtful service and rich variety.
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6/8
Guest User
Grand King Room With River View
Stayed in May 2024
Family
2 review
Posted on May 6, 2024
The window of the river view room is pitifully small, and the shower head is broken. After coordination, we changed the shower room, but the water was still not dry the next morning. I personally think it is not cost-effective.
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Suanjihouzi
Chateau Earl garden king bed room
Stayed in May 2024
Family
7 review
Outstanding
Posted on May 5, 2024
Facilities: Complete supplies
Sanitation: Clean and tidy
Environment: Quiet, beautiful night view
Service: Very good attitude. We were greeted by a tall and handsome guy. He was enthusiastic and had a good attitude. I give him a five-star super praise.
Songhua River Cableway Round Trip Ticket for Two: This is very affordable. Although I live on Sun Island, it is very convenient to go to and from Central Street with this cableway.
Original TextTranslated by Google
Response from Property: Haha, I am very happy to see that you are very satisfied! Thank you very much for your 5-point praise, and thank you for your support of Xiaobao. Xiaobao always believes that good reputation must be recommended by the most sincere satisfaction of customers. Memory is warmth, warmth is memory, the world has changed, but the warmth in memory is eternal. I hope Xiaobao will be the eternal warmth in your memory! Welcome to come back often!
Wugutunwushe
Chateau Earl garden king bed room
Stayed in May 2024
Family
30 review
Outstanding
Posted on May 2, 2024
The room is so big but it doesn't have a bathtub. The cable car tickets are free and very fun. If it weren't for the VIPs and guests staying in the hotel, the queue would have lasted forever.
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Response from Property: Haha, it seems that wise men think alike. I am glad that you are satisfied with Xiaobao. It is an honor for Xiaobao. I have read your comments over and over again. I feel that your words reveal your recognition of Xiaobao's service. High-quality service is what Xiaobao has been working hard to achieve. Xiaobao knows that only with unremitting efforts can we do better. A relationship is not about distance, but about understanding. It is really a blessing to have relatives as confidants in this life. I only wish you to take care of yourself and everything goes well. I hope you will come back often!
Guest User
Chateau Earl garden king bed room
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on May 3, 2024
The environment is quiet and suitable for leisure and quiet travel. The third floor of Sun Castle is the starting point of the cross-river cableway, and round-trip tickets are given upon check-in. The sunset and sunrise of Songhua River are both beautiful. The only downside is that it is a bit inconvenient to travel. You need to order takeout one hour in advance.
The room is very large and clean, with a two-meter bed and thoughtful service. It is recommended for family travel. Get up in the morning to see the river view, walk to Sun Island Park, and take a tour bus to travel around the island when you come back
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Response from Property: Dear friend, thank you for your endless and sincere comments. I am so grateful to receive such a supreme comment from you when we first met! Coming here is Xiaobao's family. I am very happy to leave a deep impression on you during the trip. Thank you again for choosing Xiaobaojia among many hotels. Thank you for your kindness. May our thoughtful check-in service make you feel the warmth of home! The best reputation is not advertising, but word of mouth among friends, relatives, and neighbors. Welcome to bring your family and friends to experience it again. I look forward to meeting you again. I wish you good health and good work~
Guest User
King of Castle Garden king bed room
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Feb 17, 2024
The service is great. I would stay here again if I have the chance. The lady is very patient and even ordered breakfast and delivered it to the room! My daughter loved it so much that she even gave her a round-trip cable car ticket!
Original TextTranslated by Google
Response from Property: Haha, Xiaobao is very happy to see you are very satisfied! Thank you very much for your 5-point praise, and thank you even more for your support of Xiaobao. Xiaobao always believes that a good reputation must come from the most sincere satisfaction of the guests. Memory is warmth, warmth is memory, the vicissitudes of life have changed, the warmth in memory remains unchanged. I hope Xiaobao will be warm in your memory forever! Welcome to come back often!
Apple
Old castle Marquis river view king room
Stayed in Feb 2024
Family
16 review
Outstanding
Posted on May 8, 2024
In the Sun Island Scenic Area, the hotel is located above the cableway station across the river, and guests staying at the hotel are provided with round-trip tickets for the cableway. Most importantly, there is a VIP channel, so you don’t have to wait in a long line!
The Russian-style castle hotel has large rooms and is very convenient to the Snow Expo and the Polar Pavilion. You can take the scenic area sightseeing bus directly to the hotel.
It is also relatively close to the Ice and Snow World. You can directly see the lights of the Ice and Snow World from the hotel!
It is a pity that I didn’t go to the Ice and Snow World this Spring Festival because the weather was warmer. I will definitely go to Harbin again for the Asian Winter Games next year, and I will choose the Sun Castle Hotel again
Original TextTranslated by Google
Response from Property: Haha, I am very happy to see that you are very satisfied! Thank you very much for your 5-point praise, and thank you for your support of Xiaobao. Xiaobao always believes that good reputation must be recommended by the most sincere satisfaction of customers. Memory is warmth, warmth is memory, the world has changed, but the warmth in memory is eternal. I hope Xiaobao will be the eternal warmth in your memory! Welcome to come back often!
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