Hotels Near CNBC Smartshop in Harris County

The staff was phenomenal to deal with. Everyone was very kind and very professional. The rooms were clean and roomy. Can’t say enough good things about this place for business. Just on the outskirts of downtown, which I prefer. 10/10. Amy, the General Manager, was very accommodating with my Overnight UPS package. I checked for the package multiple times throughout the morning, when it finally delivered - she sought me out and hand delivered it to me. Front desk staff was great all week as well. Great place for business. Amy, if you see this - thanks for a great experience. You have a great staff. Front desk was always welcoming.

Like a motel, the room is large, clean, and fully equipped, but because it is close to the highway, there is a car driving overnight. If the sleep is estimated to be a bit noisy, I feel that it is okay after living for 6 days. The only thing I am not happy with is that the breakfast content is too small, but the price is cheap and acceptable.

Stay was beyond excellent. The room was clean, fresh smelling and the bed super comfortable. Staff were friendly and professional. Shout out to David who gave us a warm welcome. Hotel does NOT charge for parking, which is highly unusual. The hotel offers a parking garage and surface parking behind the hotel. The location is very convenient. Without traffic it was only a 15 minute drive to downtown, 10 minutes to the Galleria and 10 minutes to Memorial Park. The challenge is navigating the frontage roads to actually get to the hotel, but Waze or Google Maps was spot on with the guidance. The hotel definitely has an older architectural style, but the rooms are super clean and well maintained. The concierge lounge is stocked with sodas, flavored water and snacks. Soundproofing was sufficient that we never were bothered by the freeway noise! We stay at dozens of hotels on an annual basis, and this hotel is simply one of the best run properties we have experienced. Definitely would recommend this property and stay here again.

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!

Very good accommodation experience. The location is far but convenient. The front desk service attitude is very good.

All the staff here are AWESOME they all make you feel at home!!! Ms Crystal is the best! My family of 4 absolutely adores her she has helped my family while we are in need right now. My landlord sold the house we was living in and been having a hard time with finding a new home. The staff here are by far the best

It wasn't anything to blow my mind, it met the minimal of my expectations. We encountered a problem as soon as we got there which management dealt with, somewhat quickly. Breakfast is OK, nothing too special. I did feel that if they were going to serve opened pastries and use paper plates, then they may as well have utilized bulk sealed pastries. Nothing extravagant, or over the top. Very basic, but I have high standards when it comes to value, and cleanliness. My bare minimum standards were met. Staff was helpful and nice. There is a bar right next to it (practically se parking lot), so if you don't want to encounter the noise issue, asked to be on the opposite side.

The employees are always pleasant. The hotel is always clean, and the food is always scrumptious.