Hartlepool Hotels with Wi-Fi

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

Booked via a booking app When we arrived we had to park down a residential street and walk to the “ hotel “ . Once there , I called the number on the door to be let in - I called four times in 30 minutes and no one answered . Eventually , another guest was leaving and so we managed to get in and out of the rain . Once inside, I kept calling the number and then finally a man answered the phone and just kept shouting at me that he would text me the code to get into the hotel . After I had finally got him to understand that we were already in the hotel , he told me to go to room 14 . I asked where the key was , and he said “ the room is unlocked “. I questioned him and he tutted and said that he’d get “ one of the girls to come down “. After some time , a woman came downstairs and took us to room 14 . As she was walking away - I asked her where the key was , and she said that it was lost. The room ( and the hotel itself ) was dirty . The toilet was broken and was flushing continuously , there were no facilités for making a drink , the curtain pole was hanging off the wall ( ground floor facing the street ) and I dont even want to describe the stain in the bed ! I didn’t feel safe or comfortable , and I said that I didn’t want to stay there . The woman said that she didn’t work there and that she was a guest too (so much for being one of “ his girls “) She said that she would phone the owner but that he was going away and wasn’t answering his phone . To be frank , the whole building was dirty , unsafe and ( judging by the “ guests “ that we had seen - all blackened teeth and rattling ) I got the impression that this hotel is not family orientated ! I left the hotel and booked a room at another one nearby ( The Grand ) which was an altogether different and better experience and still reasonably ( budget) priced . I really do think that everyone should be warned not to stay in this hostel ( it doesn’t deserve to be called a hotel ) . I booked it via a booking service called OYO . I have got my money back but there is no option to leave a review so the misleading pictures and description are still on the app for all to see !

Welcome was amazing.... Room lovely, so clean and fresh, we come from here and have lived down south for 30+ years....we are always blown away by the friendly north that we know and love..🥰 A few points..( Cleveland suit)... Toilet seat a bit loose and the shower is a tap feed, a wall mounted shower head holder, also perhaps a curved shower pole and curtain would be a good addition. These are only minimal glitches. Breakfast was as promised and amazing, the staff are so attentive and we would hesitate to book again. My high star rating is because we had a fantastic stay, the glitches could just be a personal preference. Still a 5 * review.

With a stay at OYO Studiotel Hartlepool in Hartlepool, you'll be within a 10-minute walk of Victoria Park and Museum of Hartlepool. This apartment is 26.7 mi (43 km) from North York Moors National Park and 0.6 mi (1 km) from Hartlepool Maritime Experience.This smoke-free apartment features hiking/biking trails nearby and windsurfing nearby.Make yourself at home in one of the 9 guestrooms, featuring kitchens with refrigerators and microwaves. 32-inch flat-screen televisions are provided, with digital programming available. Conveniences include desks and electric kettles.