Guest User
December 26, 2021
This is the most disgusted experience i have ever had. I booked a family room three week prior to my visit and at the last moment they informed me that the room was mistakenly doubled book and I ll be offered another two rooms instead. I didnt agreed and once i got in to the hotel they informed me that the wash room is under repair and i have to accept the other two rooms they offered instead of the family room i booked. However I got to know this was a totally misleading me and i noticed that they have sold this to another. Hope they have sold it to some one at higher rate than they agreed to me, after i book the room, as the dates i visited are much crowded than expected when i made the booking. Finaly the one wash room was not properly functioned in the room they offered to me and the day after day i cheked out and find nother place to spent my holiday. Agreed price for the family room is 10,300 LKR per night and they charged 14,000LKR for the room they offered at the last moment. I never recomend this place to any.